A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Jackson and Madison Counties

Our Google Reviews
(706) 353-3650
4.7
(28 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Paul was the SERVPRO representative who cleaned my carpets and porch furniture. He showed up early (bonus!), was efficient, polite and professional. I will definitely call on Paul and SERVPRO again for my cleaning needs.

Jenny C.
Commerce

If you have MOLD, make sure you call SERVPRO to begin with! We had mold in our crawl space that was making me sick. We used a company out of Royston that did encapsulations and they assured us they could eradicate the mold.  Little did we know that you don't use a souped up clorox to do that and as a result our house was poisoned with chlorine gas! WE CALLED SERVPRO of Jackson and Madison Counties and they were here in a flash and knew exactly what to do. Yes, it was a lengthy process which called for washing each floor joist down and than drying several times over a couple of weeks but we were able to get back in our home much more quickly than if we had waited for the chlorine to off-gas. (like 6+ months!). Their cleaning crew then came in and cleaned the entire interior from top to bottom to get rid of the chlorine crystals that had formed on all the exposed surfaces. If only we had called SERVPRO in the beginning we could have saved ourselves many dollars and lots of anxiety!

Lonna W.
Jefferson

Lee and Mathew did an excellent job of cleaning the HVAC system in this 1965 circa home.  When they completed the job, the house had no odor nor evidence of old dirt.  Good job, well done and reasonably priced. Thanks.

Jane B.
Commerce

We have relied on SERVPRO of Jackson and Madison Counties for decades, and they NEVER disappoint. Their customer service is amazing. The skill of everyone is the best. I am so thankful for the company and the people. Thank you ALL.

Peggy H.
Athens

I’ve employed SERVPRO for decades and am never disappointed. Most recently Stanton has been doing my work, he’s thorough and wonderful to have in my house. Here’s a tip, no matter how good a housekeeper you think you are, always have the guys show you the waste water after your house is finished. It’s humbling!

Kate L.
Jefferson

Best response and deep clean of any service imaginable. I highly recommend this company!

Cheryl S.
Nicholson

We cannot recommend SERVPRO of Jackson and Madison Counties highly enough! Scott was able to get a crew to us on short notice. The crew was professional and did an outstanding job! You'll be glad you called SERVPRO of Jackson and Madison Counties - & tell them Janene sent you!

Janene C.
Jefferson

After a heavy rain recently, our basement flooded and we called SERVPRO of Jackson and Madison Counties to check for mold. David Chance was thorough in his assessment and reassured us that we were OK. Excellent service!

Ray L.
Nicholson

Very efficient and friendly service. Came immediately to assess our problem and find a solution. Worked with us until satisfied!

Stephen M.
Commerce

About Us

SERVPRO of Jackson and Madison Counties is independently owned and operated by business partners Rick Northen and Brent Maddux, who understand the pain and stress of water, fire, and mold damage. Restoration damages will disrupt your life and the functionality of your home or business. Our goal is to minimize the interruption to your life and quickly make it "Like it never even happened." Our team has over 20 years of experience working with insurance damage losses and in the restoration industry. 

SERVPRO of Jackson and Madison Counties specializes in 3 major cleanup and restoration services for residential and commercial properties:

1) Water Damage Restoration

2) Fire Damage Restoration 

3) Mold Damage Restoration 

SERVPRO of Jackson and Madison Counties also provides our Certified: SERVPRO Cleaned Program, consisting of pathogen cleaning for your home or business. In addition, we invest heavily in ongoing training for our SERVPRO heroes, ensuring you the best-equipped professionals in the industry. 

As a top SERVPRO franchise in Georgia, our team is ready to handle any size commercial or residential loss. Don't hesitate to contact us today if you would like to schedule restoration services for your home or business!

Rick R. Northen, Brenton J. Maddux
Rick R. Northen, Brenton J. Maddux
Owners of SERVPRO of Jackson and Madison Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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