Meet Our Team

Pamela LaFosse is the General Manager of Administration at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Pamela oversees all areas of Administration within the company and works closely with each department to improve and streamline processes and procedures. Pamela has been with SERVPRO for over 5 years. Outside of SERVPRO, you can find her at speaking engagements or on her Podcast coaching women across the country in Business Mindset and Confidence.

Cory Watkins serves as Director of Operations for SERVPRO of Henry, Spalding & Butts Counties, SERVPRO of Clayton County, SERVPRO of Norcross, and SERVPRO of Duluth, where he leads departmental strategy and performance, focusing on operational excellence, enhanced communication, exceptional customer service, and sustainable growth. His leadership helps ensure that customers receive timely, professional support during some of the most challenging situations they may face.

Cory rejoined the SERVPRO family in March 2023 after relocating his family from Nashville, Tennessee. Prior to returning to SERVPRO, he served as Chief Strategy Officer for a national mental health organization, where he led strategic initiatives focused on organizational growth, operational effectiveness, and long-term impact. His diverse leadership experience provides a unique perspective that combines strategic planning with hands-on operational management.

Having begun his career with SERVPRO more than a decade ago, Cory is proud to have returned to an industry and organization that helped shape his professional journey. He is passionate about developing high-performing teams, creating exceptional customer experiences, and helping the company continue to grow in the communities we serve.

Luke Goddard is the Director of Strategic Growth & Brand Ambassador at SERVPRO of Henry, Spalding & Butts Counties, SERVPRO of Clayton County, SERVPRO of Norcross, and SERVPRO of Duluth, where he leads the Commercial and Residential Sales & Marketing Division. With more than 15 years of experience in sales, leadership, and restoration services, Luke has built a strong network of industry relationships throughout the Southeast. Prior to joining SERVPRO, he served as VP of Sales and Operations at ReNew, a textiles and electronics restoration company, where he led the organization to record-breaking revenue growth. Having worked closely with SERVPRO franchises across the region for over a decade, Luke is passionate about helping clients navigate restoration challenges while driving strategic growth for the organization. Outside of work, he enjoys spending time with his wife and four children, as well as following Georgia football, Atlanta Braves baseball, and the PGA Tour.

Alfredo Garcia is the Director of Business Development at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Alfredo has been with SERVPRO for over seven years. Alfredo is Water Damage Restoration certified through the IICRC. Alfredo attended Young Harris College and West Georgia College where he studied Marketing. On weekends, Alfredo enjoys spending time with his donkey named Penny and his 3 goats, as well as fishing and visiting the North Georgia Mountains.

Travis Thomas is the Reconstruction Division Manager at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Travis leads a team of Estimators, Project Managers and Office Staff. Travis’s focus is providing excellent customer service and quality reconstruction, in a timely manner, ultimately leading to a satisfied customer. Outside of work, Travis enjoys spending time with his wife Courtney and their daughters Caroline, Emily, and Mary Georgia. Travis also enjoys spending time with friends, hunting, fishing, and watching the Georgia Bulldogs.

Patrick Hasty is the Water Production Manager at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Patrick has been with SERVPRO for over 5 years. Patrick is Water Damage Restoration certified through the IICRC. Patrick oversees restoration projects and assigned crews while keeping his focus centered on customer satisfaction, safety, growth, and crew development.

Taylor Sorensen is theFire Production Manager at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Taylor has been with SERVPRO for over 6 years; he started as a water technician in 2016 and has been promoted throughout the organization. Taylor’s certifications include Water Damage Restoration as well as Fire and Smoke Restoration through the IICRC. Taylor enjoys spending time with his family, is an avid golfer, and hunter.

Jeff Kinney is the Contents Production Manager at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Jeff manages all pack outs, move outs and move backs of contents for SERVPRO. Jeff has been with SERVPRO for over 3 years. Jeff’s certifications include Water Damage Restoration as well as Applied Microbial Remediation Technician through the IICRC. Jeff is also certified as an Asbestos AHERA Building Inspector. Jeff enjoys spending time with his family and watching his kids’ sporting events.

Mark Brown is the Mold Remediation and Asbestos Abatement Project Manager at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Mark has been with SERVPRO for over 9 years. Mark’s certifications include Water Damage Restoration as well as Applied Microbial Remediation Technician through the IICRC. Mark is also certified as an Asbestos AHERA Building Inspector. Mark is married with 2 children, ages 12 and 14. Mark also enjoys playing music, reading, and sports.

Zach is the AssistantWater Production Manager at SERVPRO of Henry, Spalding & Butts Counties, Decatur, and Clayton County. Zach also is an integral member of our Storm Response Team, traveling to multiple disaster recovery events. Zach has been with SERVPRO for over 6 years. Zach’s certifications include Water Damage Restoration through the IICRC, as well as being an Asbestos AHERA Building Inspector.

Whether you are dealing with Water, Fire, or Mold issues, our Production Team has you covered.

Our Water Production Team uses advanced water damage inspection and extraction equipment to quickly find the moisture and remove it as quickly as possible, while monitoring and documenting the drying process throughout.

Our Fire/Contents Production Team conducts pack-outs, pack-backs, contents cleaning, duct cleaning, and fire damage clean up.

All of these highly-trained individuals have been taught the proper skills and knowledge to ensure that our customers are taken care of the right way.