Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Forsyth and Dawson Counties
Our Google Reviews
(770) 887-1962
4.9
(459 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

SERV1429_L1sp_Icons_Light_Mold.svg

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

SERV1429_L1sp_Icons_Light_Construction.svg

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

SERV1429_L1sp_Icons_Dark_Vandalism_Graffiti.svg

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

SERV1429_L1sp_Icons_Light_Document_Restoration.svg

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
459 Reviews
4.9
Leave Us A Review
Robert Sanders
8 days ago

I had a serious water leak and ServPro was there to help. Levi performed a thorough walkthrough and inspection with me and talked through the process well, explaining potential outcomes and choices I could make. Once we decided on a plan, JT and Seth came in to get the work done quickly and efficiently. Everybody was professional, polite, and helpful. We’re a repeat ServPro customer (unfortunately) and wouldn’t choose anybody else.

Katie Whitfield
21 days ago

We had a great experience with Servo Pro. We were recommended by a friend when our bathroom flooded. We are very happy with the reconstruction and upgrades we got! Shoutout to Brian and Chris we are very thankful for all your hard work to restore our house!

Regina Porcello
23 days ago

JT and Hunter were very professional and knowledgeable.

John B. Bennison
about 1 month ago

Water damage is not fun, but these guys took the sting out of it. They were courteous, professional, and thorough. Good service at a bad time. All great, especially CJ.

James Jeter Jr.
about 1 month ago

The teams they sent out for our mitigation were professional, courteous, and knowledgeable. The addressed our concerns and did excellent work. It was an great experience.

Sandy Williams
about 1 month ago

JT and Seth were great! Half my house and basement flooded and Serv Pro came for several days to mitigate the damage. JT and Seth then came on the holiday, at the exact time they said, to check everything and get all the equipment out. I appreciate the work done so far by the Serv Pro team!

Ben Torbert
2 months ago

We were out of town on a vacation when our family home flooded. From the first hour, the entire Servpro team was on it. I cannot say enough about the entire contents/moving team - Kamein, Dre, Jesus, Jose, Allax, Anias, Adis, Marisol, Maria, Raquel, Luis, Jesus leal, Barbara, Gabriel - they worked so hard and treated us like family. Also on the mitigation side, CJ and Johnny have been amazing to work with. The whole team helped guide us through what was a very difficult and chaotic time. Im not sure what we would have done without them. We feel so lucky. Thank you, truly, from the bottom of our hearts. You guys are amazing.

Windy Brooks
2 months ago

Servpro did an amazing job for us. We had water damage in our basement and had some incorrect guidance from another company as to the cause. Servpro was able to identify the cause of the leak, recommended a plumber and do the remediation for the water damage. They were beyond first rate! Russell led the engagement and was extremely helpful, friendly and went above and beyond.

Angela McBride
3 months ago

I cannot thank the SERVPRO team enough for everything they did to help restore my home after such a difficult experience. From the very beginning, they treated me with compassion, professionalism, and genuine care. They didn't just restore my home—they helped restore my peace of mind. A very special thank you to Brian Powell, Levi McClung, Luis Mendoza, Dr. Dre, Kendry, and Frank. Each of you went above and beyond. You were respectful, incredibly detailed, documented everything thoroughly, answered my questions, and always made me feel like my home and belongings mattered. Although I had to make the heartbreaking decision to throw away many personal belongings, your honesty, guidance, and support helped me through that process. Today, I am finally back in my home, and I am truly grateful. I especially want to recognize Levi McClung for his leadership, attention to detail, and commitment to doing the job the right way. He truly represents the SERVPRO brand with integrity and excellence. Every member of this team worked hard, communicated well, and took pride in their work. They treated my home with the same care they would have given their own. Thank you, SERVPRO, for having such an outstanding team. I will be forever grateful for your professionalism, compassion, and dedication. You truly made a difference during one of the most stressful times of my life.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test