Meet Our Team

Brandon Carraway is an Owner at SERVPRO of Columbus. He is the oldest son of our founding owner and has been working with the company full time since 1997 when he graduated from Jordan High School. Brandon is IICRC certified and in 2008 received his General Contractors License in the State of Georgia. He enjoys tournament fishing as well as hunting all types of game.

Crystal Carraway is the Office Manager at SERVPRO of Columbus. She has been with SERVPRO of Columbus since 2009. She received her Bachelor Degree in Business Administration in 2005 from Columbus State University. Crystal was born and raised in Columbus and graduated from Shaw High School. She is IICRC certified in WRT, OCT , HST and TCST. She enjoys spending time with her husband (Brandon) and their two daughters.

Hagan Carraway is a Project Manager with SERVPRO of Columbus. He is the son of our owner Dennis so he has many years of experience in the restoration industry. He is certified with IICRC in Fire & Smoke restoration. He has also completed certification for Crime and Trauma Scene Bio-Recovery as well as having his contractors license for the State of Georgia.

Casey Roberts is the Operations Manager for SERVPRO of Columbus. Casey has been with SERVPRO over 10 years; She came to SERVPRO of Columbus from another SERVPRO franchise in 2014. She has completed our rigorous SERVPRO Employee Certification Program and is IICRC certified WRT, FSRT and CoreLogic Level 1 Training.

Brandy Green is the Accounting Clerk at SERVPRO of Columbus. Brandy has been with us since 2014. Her extensive knowledge of accounting principles has been an asset to our company. Outside of work she spends time with her teenage son and family.

Tosha Cook is the Front Desk Admin at SERVPRO of Columbus. She brings more than 20 years of customer service experience to her work, demonstrating a strong commitment to serving others with professionalism and care. She is the proud mother of four children, all of whom are currently pursuing higher education-two at Columbus State University, one at Columbus Technical College, and one at Reinhardt University. In addition to supporting her family, Tosha is also advancing her own education and is currently enrolled at Columbus Technical College, where she is completing an associates degree in Accounting. Outside of work and academics, she enjoys watching college football (Alabama), reading, and hand-knitting blankets.

Rex is the Warehouse Manager here at SERVPRO of Columbus. He began working with us in February of 2017. Rex has over seven years experience in this industry. Rex holds certifications through IICRC and SERVPRO. Rex also retired from the US ARMY after serving for 5.5 years. In his free time, he likes to build furniture and spend time with his wife, children and grandkids.

Amanda is now our Mitigation Auditor/Estimator here at SERVPRO of Columbus. Amanda has been a part of our SERVPRO team since June of 2018. She has over four years of customer service experience. Amanda, has completed our SERVPRO U Training, IICRC WRT, and CoreLogic Level 1 certifications.

Elizabeth is the Job File Coordinator in our Mitigation Department here at SERVPRO of Columbus. She is new to our SERVPRO team and has over 3 years of customer service and enjoys the people she works with. When she is not working she loves spending time with her two kids and playing the piano for local churches and middle schools around Muscogee and Harris County.

Lindsey is our Construction Admin. She has been with SERVPRO of Columbus since 2021 with many years of customer service under her belt she enjoys the work she does here at SERVPRO and the great people she works with. When Lindsey is not at work she loves to spend time with her family creating memories.

Shannon Smith is the Construction Coordinator SERVPRO of Columbus. She graduated from Columbus Tech in 2000 with an Associates degree in Business. She is a mother of two and has one granddaughter. Shannon loves spending time with her children and family. She enjoys gardening and flowers as well as watching the Braves play with her son, Jagger.

Ricky is in our Reconstruction Department as a Project Manager at SERVPRO of Columbus. Ricky has recently retired from the Military after serving 20 years in the infantry. He has serval years working in commercial construction with Framing and Sheetrocking. In his free time he enjoys watching Friday Night Lights, College Football, and soccer.

Will is in our Reconstruction Department as a Project Manager at SERVPRO of Columbus with over five years of experience in the construction industry. He is dedicated to delivering organized, high-quality reconstruction services from start to finish.

Josh Hartin is a Lead Commercial Technician here at SERVPRO of Columbus. He has been with us since July 2021. Josh, comes with 20 plus years of construction experience and restoration experience. When Josh is not working he is spending time with his children. Josh is also certified in IICRC WRT, Commercial Management Program, and SERVPRO U training courses.

Candice Wenthe is a Restoration Technician on our Fire & Contents Crew at SERVPRO of Columbus. Candice, has been with our office since 2024. Candice has completed our SERVPRO U Training.

Sha'Kera Collins is a Restoration Technician in our Fire division at SERVPRO of Columbus. Sha'Kera has been with our office since September 2025 and is working on her SERVPRO U training and hands on training. Sha'Kera has several years of experiences in the moving industry. In her free time she is with her children and creating memories with them.

Nicole is the SMR at SERVPRO of Columbus. She has 15+ years of experience in customer service and 5+ years in marketing. Nicole has been with our franchise since February of 2025. She is the mother of four boys and 1 grandson. In her free time you will find her at their sporting events and spending time with her family.