Meet Our Team
Here to Help® 24/7
SERVPRO of Cutler Bay
Kim Cousineau
Kim Cousineau has been working with SERVPRO®; Team Miller since 2017 and is currently in National Sales and Marketing. In her role, she partners with insurance adjusters and carriers to strengthen relationships, drive referrals, and ensure a smooth claims process. Kim’s favorite part about working with SERVPRO is meeting all of the clients and colleagues she’s met through her time at the company. In her free time, she enjoys cooking, gardening, gym workouts, cycling through cities, and spending time with her friends and family.
Patrice Dishaw
Patrice Dishaw has been working with SERVPRO®; Team Miller since 2002 and is currently the Senior TPA and MUO Development Manager for all of our offices. In her role, she oversees all TPA leads, develops relationships with TPAs, and trains and develops training for all office locations operated within Team Miller. Patrice’s favorite part about working with SERVPRO is helping teammates grow within their role in our organization. In her free time, she enjoys golfing, crafting, cooking, reading, and entertaining her friends and family.
Michelle Gricar
Michelle Gricar has been working with SERVPRO®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.
Kari Peckham
Kari Peckham has been working with SERVPRO®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.
What our
customers are saying
I recently met with Joe from SERVPRO and was very impressed. He’s professional, knowledgeable, and an excellent person overall. Joe and SERVPRO is definitely the company I will call when needed!
Could not have received better service! Everyone was great!!!!
In a critical situation, we received an amazing SERVPRO team led by Juan. They provided top quality service, were responsive, knowledgeable, caring, and understanding during the process, explaining every step. Thank you so much for making a tough time manageable. Highly recommend SERVPRO!
Very professional and friendly. Did a great job. Recommend them.
Fast service. Handled the situation according to plan.
I got to see some of their work and I was impressed.
Juan and Yesenia were incredible! They responded immediately and were very responsive and helpful throughout the entire process. Thank you!
I used their service and was very satisfied with the job they performed in my property. The person in charge, Juan, cleaned the property thoroughly and in a timely manner. I will definitely recommend SERVPRO.
Juan and Yesenia and her crew were amazing in helping to remediate water damage in my family’s beautiful, historic home in Key West! The crew came all the way down from Miami immediately and stayed until their job was done. This is my second awesome experience with SERVPRO. I highly recommend them!! Thank you to the SERVPRO!
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.
