Meet Our Team

Alec is the Regional Supervisor Construction Division at SERVPRO Team Nicholson. Alec is no stranger to SERVPRO and has worked for SERVPRO Team Nicholson in our Florida, Texas, and Tennessee locations. He is also a recipient of one of our Employee of the Year awards for 2022. Alec is ready to help at a moment’s notice.

Eddie Urbina has been a Production Manager for SERVPRO of Central St. Petersburg / Pinellas Park since early 2019. In this role, he scopes jobs, sets up and documents efficient work flow, manages his production crew, and monitors risk at assigned jobs from start to finish. Over the course of his time on our team, he has developed processes that keep on pace with work.

Justin is one of our Production Manager here in St. Petersburg, Florida. He went to school in Tennessee, worked for Team Nicholson in Tennessee and Texas, and later settled in the Clearwater area. Because he has worked in many locations across the south and southeast, he has experience with a variety of weather damage conditions, from tornadoes to hurricanes.

Luis Tigrera is one of our awesome Crew Chiefs in our St. Petersburg location. He manages crews and helps them stay on track with all of our services. These include, but are not limited to: biohazard cleanups, mold remediations, fire and water mitigation, and content tracking/pack-out.

Jazmyne is a Construction Production Manager at SERVPRO of Central St. Petersburg / Pinellas Park. Upon joining us in 2021, she had 15 years experience in the restoration industry—most of which were from SERVPRO^®;. She is WRT, ASD and AMRT Certified and has experience dealing with insurance companies and collecting payments.

Jeff Truitt serves as Executive Vice President of Revenue for Team Nicholson. Before stepping into this role, he served as our COO and previously held leadership positions including Chief of Staff to Montgomery County Mayor Jim Durrett and CEO of the Clarksville-Montgomery County Economic Development Council. Since moving to Clarksville in 1992 while serving in the U.S. Air Force with Ft. Campbell Special Forces units, Jeff has remained deeply committed to the community. Outside of work, he enjoys cooking and spending time with his wife, Kristi, and daughter, Macy.

Lori Wilson serves as Senior Vice President of Administration for Team Nicholson. With over a decade of experience in the restoration industry—including time at SERVPRO Corporate—Lori brings extensive knowledge and leadership to our team. She holds Master certifications in Water, Fire, and Textile Restoration, is an IICRC Instructor, and also carries a general OSHA certification. Originally from Middle Tennessee, Lori is passionate about supporting our team’s growth and development. Outside of work, she enjoys spending time with her family, friends, and her dog, Sadie.

As Executive Vice President of Operations for Team Nicholson, Bill Shook brings over 16 years of restoration industry experience to his role. He holds a Bachelor’s degree in Business from Tarleton University, along with WRT, AMRT, ASD, FSRT, and Lead-Based Paint certifications. Bill plays a key role in driving operational excellence across our multi-franchise group, with a focus on talent development, process improvement, and strategic growth.

Brian Bell joined us at Team Nicholson in 2017 as CFO. He brings extensive experience in Accounting and Education and holds certification in Xactimate. A Clarksville native, Brian is based in our downtown satellite office at Team Nicholson's TN headquarters.

Since 2019, Reagan has been a valued member of Team Nicholson's Accounting department. She holds a Bachelor Degree in Accounting from local Austin Peay State University and works in our downtown Clarksville, Tennessee, office. When not working, she enjoys traveling and spending time with her beloved golden doodle, Molly.

As a member of our Accounting Team, Rayven has worn many hats at Team Nicholson. She first served as a Fire Technician, then Administrative Assistant, Construction Job File Coordinator, and now Accounting Manager. Rayven is passionate about the SERVPRO brand and strives to learn as many aspects of the business as possible.

Taylor is the Training & Development Assistant for SERVPRO Team Nicholson. A Tennessee native, she graduated from the University of Tennessee, Knoxville with a degree in Marketing. Taylor supports new employee onboarding and ongoing team development across the organization. Outside of work, she enjoys cooking, going to concerts, and spending time with friends and family.

Joining Disaster Recovery Team Nicholson in 2016, Kevin brings many years of commercial restoration experience to his Project Manager role. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Upholstery + Fabric Cleaning, Fire + Smoke Restoration, Applied Microbial Remediation, and Lead Renovator. When not traveling for work, he enjoys assisting our local franchises.

Serving as Disaster Recovery Team Nicholson's Large Loss Construction Division Manager, Billy is committed to ensuring safety, managing risk, mentoring team members, complying with industry standards, and guaranteeing client satisfaction when it comes to reconstruction of large losses. He has been a valued member of our team since 2015.

Bringing more than 5 years experience with the SERVPRO brand and in the restoration industry, Tristen is one of Disaster Recovery Team Nicholson's valued Large Loss Project Managers. He holds IICRC accreditation in Applied Structural Drying, Water Damage Restoration Tech, and Commercial Drying Specialty. Tristen's strong work ethic and attention to detail ensure commercial clients expectations are met.

Tashauna Johnson is our Controller with us on our Regional Team. Coming to us at SERVPRO Team Nicholson from our Gallatin, TN, corporate offices, she has years of proven experience with our brand and expertise in her field.

We're excited to welcome Hunter as our Interim General Manager at SERVPRO of Central St. Petersburg/Pinellas Park. With a wealth of experience and a dedication to quality, Hunter is a great fit for our team. Welcome aboard, Hunter!

Maria is our Digital Content Specialist at SERVPRO Team Nicholson. She creates and manages all the digital content in order to improve our online presence. With her attention to detail and love for quality, Maria makes sure our online presence truly represents us. Her friendly and helpful nature makes her a great team player, always ready to lend a hand. We're lucky to have Maria on the team!

Sergio is a Crew Chief for Team Nicholson and SERVPRO. He is an amazing leader and works hard to lead a team to get the job done right. We're proud to call him a part of our team.

Ray is part of our crew at the SERVPRO of St. Pete franchises. He is a Production Technician for our team!

Jorge is a member of our dispatch team in St. Petersburg. He is professional, courteous, and committed to providing excellent service to both our drivers and customers.