Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New Haven
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of New Haven we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Thank you for all your help yesterday with the clean up of our basement and advice regarding getting information together of insurance. Your team did a great job yesterday and the will be out Monday to continue the work. We feel relieved to have a team in here that we trust to get our basement clean and safe again.
I want to thank you again for your most helpful response to the water damage accident that occurred in my condo recently. Your speedy arrival and organization of the repairs, repainting and clean up for what seemed to me an overwhelming catastrophe made the recovery move forward in a most timely fashion. You always answered my calls and questions, and this greatly eased my worries. The place looks better than ever due in no small part to your expertise.
My previous tenants used salt to de-ice the walkway and must have tracked it into the house. It ruined the floor. The new tenants love the way you redid everything and so do I. Thanks!
Just transferred up here from Florida and the winters here are unbelievable! Thank you for helping me with repairing my new house and making sure winter wouldn’t be a nightmare for me.
After cleaning up the attic and spraying the antimold stuff the leaky roof might have started, you’re on my speed dial. Lovely people, pleasure to have you in my home.
We had a flooded basement yesterday and so we called serv pro as well as our usual handyman.
Doug, Walston and Paul were fantastic. They had a great attitude, were super helpful and I’d call them back any time -- though I hope I don’t have to.
They interacted great with the other team which I really appreciate
I was impressed by the immediate response and the professionalism of the project manager Marc.
The new flooring was installed on Tuesday and the re-painting began yesterday. So, the house is getting back to normal. Thank you for all of your efforts on my behalf!!! I'll never forget it! PLEASE feel free to use me as a reference!!
This is the first time in 30 years of home ownership that I ever had a problem like this. I would highly recommend SERVPRO of Northern Westchester County. They identified the problem and fixed it in a timely manner.
Thank you for all your help yesterday with the clean up of our basement and advice regarding getting information together of insurance. Your team did a great job yesterday and the will be out Monday to continue the work. We feel relieved to have a team in here that we trust to get our basement clean and safe again.
I want to thank you again for your most helpful response to the water damage accident that occurred in my condo recently. Your speedy arrival and organization of the repairs, repainting and clean up for what seemed to me an overwhelming catastrophe made the recovery move forward in a most timely fashion. You always answered my calls and questions, and this greatly eased my worries. The place looks better than ever due in no small part to your expertise.
My previous tenants used salt to de-ice the walkway and must have tracked it into the house. It ruined the floor. The new tenants love the way you redid everything and so do I. Thanks!
Just transferred up here from Florida and the winters here are unbelievable! Thank you for helping me with repairing my new house and making sure winter wouldn’t be a nightmare for me.
After cleaning up the attic and spraying the antimold stuff the leaky roof might have started, you’re on my speed dial. Lovely people, pleasure to have you in my home.
We had a flooded basement yesterday and so we called serv pro as well as our usual handyman.
Doug, Walston and Paul were fantastic. They had a great attitude, were super helpful and I’d call them back any time -- though I hope I don’t have to.
They interacted great with the other team which I really appreciate
I was impressed by the immediate response and the professionalism of the project manager Marc.
The new flooring was installed on Tuesday and the re-painting began yesterday. So, the house is getting back to normal. Thank you for all of your efforts on my behalf!!! I'll never forget it! PLEASE feel free to use me as a reference!!
This is the first time in 30 years of home ownership that I ever had a problem like this. I would highly recommend SERVPRO of Northern Westchester County. They identified the problem and fixed it in a timely manner.
About Us
As New Haven is the home of Yale University, Yale New Haven Healthcare System, communities of faith, prospering immigrants and the best pizza in the world, our restoration professionals stand prepared for any disaster that could occur. From offices located in Downtown New Haven and North Haven, Team Randolph is ready to mobilize immediately to water losses and fires 24/7/365.We have trained professionals accredited in abesotos mitigation, biohazard and trauma cleanup and mold mitigation of the restoration. We even have several crews of contractors standing by for emergency repair work and board ups. Our customers need to get back in business, back to their lives.
Developing a successful restoration company takes all types of people: from those with patience and detail orientation for administrative excellence to meet insurance requirements; to those with the creativity to be a talented painter and solve all sorts of daily challenges; to a professional
photographer applying his skills to tell a story.
What unites our entire organization is the satisfaction that comes from helping one of our friends and neighbors in their time of need, offering real-time solutions to help you get back to your life when the unthinkable happens.
While stay involved with many of the youth and adult sports programs throughout the area, we also sponsor several of Yale University’s athletic programs, including multi-year sponsorships at iconic Ingalls Rink “the Whale” and the scorers table at the John J. Lee Amphitheatre during Yale Basketball home games. We are proud fans of our Bulldogs!
Great institutions stand the test of time, but small businesses may not have the luxury. That is why we are so proud to help hundreds of area residents and small restaurants and businesses throughout the year. These are the backbone of our community, and when disaster unexpectedly strikes, the community pays. We know people need to get to work, or to reopen their businesses as quickly as possible. We take the time to put your mind at ease through every phase of our projects, beginning with a thorough inspection and moving into money-saving mitigation, full reconstruction, and premier cleaning services.
No matter when disasters strike, our SERVPRO of New Haven team can make it “Like it never even happened.”
