SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Glastonbury / Wethersfield

Our Google Reviews
(860) 633-8791
4.9
(144 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

It’s nearly impossible to survive in the city when all the necessities are selling out in all the stores because of the COVID-19 panic. Unless you figure out the delivery schedules of all the stores, you’ll never get that toilet paper. But even going into the stores, you’re risking your safety in the hopes of finding the things you need. I run a small business out of the bottom of my house, so I need to take measures to keep it safe. I called SERVPRO, and they made sure the place was clean enough to keep my business running. Thank you SERVPRO!

Selene
Wethersfield

This whole COVID-19 pandemic has been scary, so our large family decided to move back under one roof again. The generation above and below were about to come home. Just to be safe, we called in SERVPRO of Glastonbury/Wethersfield to do a professional deep cleaning of the place. It didn’t take them long at all to arrive. You can count on SERVPRO to be there for you.

Rex & Susan
Marlborough

We are able to confidently tell parents that their children will be safe with us, thanks to SERVPRO of Glastonbury/Wethersfield. When schools were allowed to open back up, we weren’t sure of how to go about keeping the facilities clean and safe for children without going through our personal cleaning supplies. We turned to SERVPRO of Glastonbury/Wethersfield to sanitize and deep clean the whole building. Thanks to SERVPRO, we can now confidently tell parents that their children will be safe upon returning.

Andy
Wethersfield

We worried that our family business was in danger when the COVID-19 pandemic began, knowing of all the shutdowns that were about to happen. We made the decision to call SERVPRO of Glastonbury/Wethersfield, and knew that we were in good hands. They cleaned so well that the inspectors didn’t need to spend more than an hour here. Because of SERVPRO, we had a spotless building and nothing to worry about.

Rick
Glastonbury

New workplace procedures were put in place recently, so our company wanted to start anew by having our entire office professionally deep cleaned. We wanted a company that would adhere to the highest standards of cleaning and sanitation during this situation. Upon looking at our options, SERVPRO of Glastonbury/Wethersfield was our first choice. SERVPRO had every single necessary certification we were looking for. I don’t think we could be any more thankful for everything they did to make sure our business stayed operating after the quick but deep inspection they provided.

Tom
Wethersfield

Our small business was disinfected, cleaned, and sanitized for the virus inspections right down to the last button on each computers’ keyboard. Thank you SERVPRO of Glastonbury/Wethersfield!

Howard
Wethersfield

A couple of our workers started coming down with colds, so they made the choice to isolate themselves. They did this before it became a problem that would have forced us to eliminate some of our staff. Right away, we contacted SERVPRO of Glastonbury/Wethersfield and they were able to come in soon after to provide biohazard cleaning services. From the stockroom to the front entrance, the whole place was disinfected. SERVPRO will be our go-to emergency service going forward.

Carly
Glastonbury

I am a proud American veteran and I put my trust in SERVPRO of Glastonbury/Wethersfield to carry out their expert cleaning services. I am able to keep myself stocked and protected now that my house is pristine. Thank you endlessly. God bless America and SERVPRO too!

Daniel
Rocky Hill

I had an awful sewer leak in my house and after the plumbers did their work SERVPRO came and did clean up. It was a pleasure dealing with them from start to finish. Called to schedule initial assessment and they were flexible with scheduling and came as promised (called to say they were running late). Gave me an estimate mid-afternoon and offered a crew to start right away but I thought starting fresh the following morning made more sense - which was yesterday . They arrived on time (crew of 3), got to work and did a great job. Quick, thorough, frequently and clean!!! Dustin, a field Manager visited during project to be sure all was going well. Came in UNDER what initial estimator suggested. I am VERY happy I contracted with SERVPRO and the work they did!

Mary N.
Middletown

About Us

SERVPRO of Glastonbury/Wethersfield is a female minority-owned business

Owner - Noemi T DiCristofaro, MD
Noemi received her Bachelors of Science in Chemistry and Biochemistry from New Mexico State University and an MD from the University of New Mexico School of Medicine. After practicing medicine in Connecticut she decided to use her strong business capabilities and purchased SERVPRO of Glastonbury/Wethersfield. Her business ventures quickly expanded to multiple businesses servicing residential and commercial customers in the areas of Fire, Water, Mold, Storm, Asbestos, and Biohazard Damage Cleanup. As well as Restoration and Construction Services in Commercial and Residential General Contracting. Her SERVPRO® franchises have been a strong success and grown to be the largest SERVPRO in Connecticut and one of the 12 largest in the nation.

Fire, Mold, & Water Damage Restoration | SERVPRO of Glastonbury/Wethersfield

We've Got the Finest Fire, Mold, and Water Damage Restoration Services in Glastonbury, Wethersfield, and the surrounding area.

Our Mission

There's this feeling that restoration workers ought to be prepared at any moment for a tragedy. That's why some of our most common callouts involve fires and water losses. This suggests that we're used to coping around-the-clock with volatile circumstances.

Not only that, but our response team is always ready at any moment to take action. In addition to this, our experts are trained in everything from:

  • Water and Fire Cleanup
  • Cleanup of biohazards
  • Mitigation of mold

On top of this, we have plenty of teams available for any emergency repair work. Our job is easy at the end of the day: to help "customers get back in business, back to their lives."

Our Story

Before a tragedy strikes, you can depend on SERVPRO of Glastonbury/Wethersfield. Our educational website is packed with daily blog posts designed to help you reduce risks to your property and help you make cost-effective repairs.

At SERVPRO of Glastonbury/Wethersfield, we present ways of coping with emergencies as well. Besides this, our website provides you with a good understanding of the wide variety of ways in which we can help clean up and rebuild homes and companies.

Noemi DiCristofaro and her SERVPRO team have received several corporate awards for representing clients too. In reality, customer satisfaction is of the utmost importance at SERVPRO of Glastonbury/Wethersfield. That's why our award-winning services also involve helping clients:

  • Minimize their homes and businesses' mold and mildew
  • Maintain biochemical cleanups
  • Recover valuables after damage to soot and smoke
  • And so much more...

In a nutshell, our mission is simple - serving you since 1967, SERVPRO is the brand people know and trust in cleaning and restoration.

To tell you the truth, scheduling a service appointment for your home or business is super-fast. Please get in touch with our expert right away.



Our Certifications

The best part about working with SERVPRO of Glastonbury/Wethersfield is that our range of certifications includes:

  • Accredited Asbestos Abatement Contractor/Supervisor
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

From initial and continuous training at the corporate training facility of SERVPRO to standard IICRC-industry certification, SERVPRO of Glastonbury/Wethersfield is equipped with the expertise to restore your house. We can manage virtually any size or form of damage with a national system of 1,800+ eligible franchises.

To learn more about SERVPRO of Glastonbury/Wethersfield, contact our team of representatives today!



Our Affiliations

You'll be happy to know that our affiliations are as follows: 

  • Bloomfield Chamber of Commerce
  • Bloomfield Rotary
  • Blue Goose International
  • Building Owners and Managers Association
  • Community Association Institute
  • New England Claims Executive Association
  • Risk & Insurance Management Society
  • Society of Industrial and Office Realtors

We've also been listed as one of the best employee workplaces for SERVPRO. Why is that, you ask?

One explanation is the high standard of training offered by SERVPRO of Glastonbury/Wethersfield. Our workers undergo comprehensive cleanup and property damage repair training too.



Our Awards

In terms of our awards, we have received everything from: 

  • Director's Gold Award
  • C.E.O. Creating an Excellent Organization
  • Rolex Award
  • Entrepreneur Magazine's Top 10 Franchise List
  • Founders Bronze Award for Outstanding Sales Performance (Top 25 Nationally)
  • Founders Gold Award for Outstanding 2016 Sales Performance (Top 25 Nationally)

To learn more about us, contact our expert team today!



Our Fire Damage Services

It can be absolutely devastating to have a fire in your commercial or home property. 

It gets worse: more than just flames and heat, fires usually result in injury. Also popular are soot damage and smoke damage. Not to mention that you might have to deal with water damage from the local firefighters who put out your fire.

The truth is, you are always in a state of shock after you encounter fire damage. That's why you need to make crucial choices quickly. But when you contact Glastonbury/Wethersfield's SERVPRO, you are assured to work with trained professionals who know how to rebuild your property and deal with your tragedy.

Besides this, we will be sure to thoroughly and rapidly bring your structure back to pre-fire condition. How do we know that? Fortunately for you, we are specialists in restoring everything from houses and furnishings to personal belongings from:

  • Fire damage
  • Soot damage
  • Smoke damage

Since fire and smoke damage are completely different, everyone needs a specific solution tailor-made for their unique circumstances. In case you didn't know, as different materials burn, soot and residue are left behind.

Plus, the damage they cause varies greatly, requiring complex techniques for cleaning. That is why the steps mentioned below are intended to illustrate our regular fire damage restoration procedure.

Read more about our fire damage restoration process here:

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof-Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration



Our Water Damage Services

The first thing that you should do after a water disaster is to get in touch with the water damage repair pros at Glastonbury/Wethersfield's SERVPRO. Once you contact us, we will restore your company, your house, and your belongings completely. Our local Connecticut teams will also drain water from your land more efficiently than ever before.

We will then make sure we dry your property as thoroughly as we can. This is accomplished by using our state-of-the-art equipment, which includes:

  • Pumps
  • Vacuums
  • Air movers
  • Dehumidifiers
  • Deodorizers

Also, we use moisture control equipment to measure, record, and complete the drying process throughout the restoration of your business or home property.

Why is this so important to us?

Our purpose is this: "to ensure that your property is safe, healthy, and dry."

Because each water and flood damage scenario is radically different, each involves a new approach tailored to your unique circumstances. But here is the thing - the water restoration process remains the same.

To see our restoration process for the typical water-damaged house, take a look at the steps below:

  • Step 1: Emergency Contact
  • Step 2: Inspection and Damage Assessment
  • Step 3: Water Removal/Water Extraction
  • Step 4: Drying and Dehumidification
  • Step 5: Cleaning and Repair
  • Step 6: Restoration



Our Mold Damage Services

A mold infestation can occur quickly when a home suffers from water damage. In as little as 48 to 72 hours, this can lead to a spread around your house. Since mold may generate health effects, to correctly resolve your mold infestation, you need a pro who has the expertise and training.

Do you suspect that there is a mold problem with your Glastonbury or Wethersfield company or home?

If that is the case, then your property can be reviewed, assessed, and remediated by SERVPRO of Glastonbury/Wethersfield.

Here is the deal - both indoors and outdoors, microscopic mold spores will grow. It makes it almost difficult to remove any mold from a company or house.

In fact, some restoration companies promote "mold removal" and even go so far as to ensure that all mold is removed. This is a complete fallacy, however.

Take a second to consider the following facts:

  • There is mold almost everywhere, indoors and outdoors. 
  • Mold spores are microscopic and float in the air and can enter your home or even touch your clothes or a pet indoors through windows, doors, AC systems.
  • Mold spores rely on moisture. Mold spores can rapidly grow into colonies when exposed to water. These colonies may produce health effects.
  • Before we begin mold remediation, all water or moisture sources must be treated first. Otherwise, the mold can return. 
  • Mold also causes a thick, musty odor that can lead you to places with possible mold issues.
  • Even high indoor humidity can support mold growth. Keep the interior humidity below 45 percent.

Each mold damage situation is different and requires a particular solution, but our general mold remediation approach remains the same.

Our standard approach is illustrated by the steps listed below:

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration



Our SERVPRO Difference

Highly Trained Restoration Experts

SERVPRO of Glastonbury/Wethersfield is standing by to assist with your disaster recovery needs in Connecticut no matter what form of damage you experience. Our staff has received a high degree of specialized training in all aspects of restoration and cleanup of property damage.

SERVPRO employees receive initial, continuing, and advanced training at SERVPRO's Corporate Training Center and remain up to date on IICRC certifications.

You can be assured that every member of the Glastonbury and Wethersfield SERVPRO team has the skills and experience to make it look "Like it never even happened." That's because our training curriculum involves the following:

IICRC Preparation and Qualifications

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our experts are taught IICRC principles and best practices in water restoration, fire restoration, mold remediation, cleaning of carpet and upholstery, and other cleaning and restoration courses.

Employee Education Qualifications

At SERVPRO Glastonbury/Wethersfield, we believe it is very important to provide the following to our team and our clientele:

  • Education For Crews 
  • Restoration of Fire Damage
  • Restoration of Water Damage
  • Cleaning Carpet and Upholstery

Initial Franchise Training 

The training program at SERVPRO is based on a 15-day hands-on course at the SERVPRO Corporate Training Center. This course is planned specifically for future franchise owners and covers many of the topics related to restoration:

  • Restoration of Fire Damage
  • Restoration of Water Damage
  • Cleaning the Carpet and Upholstery
  • Mitigation of Mold Damage

E-Learning Training Services

Web-based training is available to all of our staff. This voluntary program is intended to be a continuous, self-paced coaching series for franchise employees.

At the end of each module, video presentations and supporting materials are followed by an examination. This keeps our technicians and office staff up-to-date with the standards of the industry and the quality support that you demand.

Classes for Continuing Education

SERVPRO of Glastonbury/Wethersfield offers credit and non-credit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. This includes courses such as:

  • Restoration of Water Damage
  • Restoration of Fire Loss
  • Understanding Mold in the Industry of Restoration
  • Loss Control and Restorative Drying
  • Mitigation Awareness Response Seminar (non-credit course) 

Around-the-Clock Emergency Repair

We do everything to repair the damage and return you to your home or business, including:

  • Assessing the damage
  • Taking urgent measures to prevent the disaster from getting worse
  • Establishing an action plan
  • Packing and storing your belongings
  • Carrying out thorough cleaning and rehabilitation
  • Providing reconstruction services for houses
  • Returning your possessions
  • Arranging your insurance claim 

Call SERVPRO of Glastonbury/Wethersfield for rapid disaster relief services from experts, 24 hours a day, 7 days a week, including all holidays.


Ready to Get Started?

Tired of coping with fire or smoke damage?

Pro tip: urgent action is needed in many cleaning and restoration situations.

Worried about lingering water damage?

Water is especially invasive, spreads quickly through your property, and is absorbed into floors, walls, furniture, etc. Luckily, SERVPRO of Glastonbury/Wethersfield arrives quickly and starts to extract water right away!

Ready to get started?

If so, get in touch with our team!

Noemi T. Garcia MD
Noemi T. Garcia MD
Owner of SERVPRO of Glastonbury / Wethersfield

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.