Meet Our Team
Here to Help® 24/7
SERVPRO of Darien / New Canaan
John Luciani
Mario Luciani has led SERVPRO Team Luciani as CEO for the last 17 years. Mario has worked to develop Team Luciani extensively, handpicking only the most dedicated and knowledgeable professionals in the business to join his team. When asked what he thinks is most important in running a business, Mario answered, “For me, helping my customers in their time of need is most important. I believe that my team goes above and beyond to ensure the customer is always taken care of. Dedication and respect for our customers is so important in this business.” #TEAMLUCIANI
Brian Mazzone
Brian Mazzone is our Operations Manager here at SERVPRO Team Luciani. Brian has been with SERVPRO over 12 years and is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He’s also a Certified Asbestos Abatement Site Supervisor. As Operations Manager, Brian handles a wide variety of tasks from production to estimating. Brian has an extensive background in the insurance industry and is well-versed in helping customers through the claims process. Brian is known for his team-player attitude and willingness to go above and beyond for our customers. #TEAMLUCIANI
Gary Keene
Gary is our Reconstruction Production Manager and has been with SERVPRO Team Luciani for over 9 years. He oversees our construction team to ensure our construction projects move along smoothly.
Emily Griffin
Emily is our Office Manager, working to ensure our customer service teams provide excellent service to our customers. She also handles our Digital Marketing and social media presence. Her goal is to help ensure our clients and customers get the best service possible and showcase how SERVPRO #TEAMLUCIANI is truly always Here to Help!
Mariah Miklus
Mariah is our Claims Team manager and has been with the company for over 4 years. She works to ensure a seamless estimating process, quickly resolve insurance claims, and builds relationships with the insurance companies that we work with.
Tony Maldonado
Tony is one of our Project Managers at SERVPRO Team Luciani, regarded as one of our mold experts. Tony has been with the company for almost 10 years and works hard to make the restoration process as simple as possible for our customers.
Jose Rivera
Jose has been with Team Luciani for many years, and was promoted to Project Manager in 2021 after coming on as a Technician and then Crew Chief. With years of hands-on experience, Jose has all the training required to fully inspect your property and create a plan for restoration.
Mark Mastropietro
Mark is one of our Project Managers, who has well over a decade of experience in the restoration industry. He is IICRC Certified and has extensive knowledge to ensure that your property is completely restored to pre-damage conditions following a disaster.
Sabrina Maldonado
Sabrina is one of our Project Managers, and has experience both hands on as well as managing restoration work. She is IICRC Certified, and has all the experience needed to expertly inspect your property when it comes to water damage, fire damage or mold.
What our
customers are saying
I work from home and was afraid that having your crew at my house would be disruptive. Much to my surprise, they were extremely mindful of my needs and did their best to minimize disruptions. It was quite a painless process.
My body is not what it used to be and cleaning up after significant leak in my apartment wasn’t an option. Your technicians were superb in leaving everything dry, clean and in order.
You guys came in at just the right time, before damage from a storm was too far gone. I couldn’t believe how quick and well-equipped your SERVPRO staff is. Highly recommend.
As a personal trainer, my equipment is my working capital. Thanks to your staff all of it was salvaged after an incident at the warehouse I use for my sessions.
Your service was great, especially for someone who has very little time to deal with household issues. It was impressive to see how SERVPRO really has access to the best tools to take care of its customers. I will be recommending you to my peers.
A small fire accidentally started in my garage. Luckily I was able to put it out quickly and SERVPRO was able to remove the damage and odor.
The water in my basement was significant so I reached out to SERVPRO hoping you would have the right equipment. It was the best decision I ever made. The right staff with the right tools means a job well done.
I thought I could manage mold in my home by watching YouTube videos and taking action. When my girlfriend demanded that I call a professional service and I saw you in action, I realized I was out of my depth. Thank you, SERVPRO.
We had tried (and failed) with another restoration company before calling your SERVPRO office, so we were weary and difficult to deal with. Your professionalism was evident from the get-go and confirmed by the end result.
I work from home and was afraid that having your crew at my house would be disruptive. Much to my surprise, they were extremely mindful of my needs and did their best to minimize disruptions. It was quite a painless process.
My body is not what it used to be and cleaning up after significant leak in my apartment wasn’t an option. Your technicians were superb in leaving everything dry, clean and in order.
You guys came in at just the right time, before damage from a storm was too far gone. I couldn’t believe how quick and well-equipped your SERVPRO staff is. Highly recommend.
As a personal trainer, my equipment is my working capital. Thanks to your staff all of it was salvaged after an incident at the warehouse I use for my sessions.
Your service was great, especially for someone who has very little time to deal with household issues. It was impressive to see how SERVPRO really has access to the best tools to take care of its customers. I will be recommending you to my peers.
A small fire accidentally started in my garage. Luckily I was able to put it out quickly and SERVPRO was able to remove the damage and odor.
The water in my basement was significant so I reached out to SERVPRO hoping you would have the right equipment. It was the best decision I ever made. The right staff with the right tools means a job well done.
I thought I could manage mold in my home by watching YouTube videos and taking action. When my girlfriend demanded that I call a professional service and I saw you in action, I realized I was out of my depth. Thank you, SERVPRO.
We had tried (and failed) with another restoration company before calling your SERVPRO office, so we were weary and difficult to deal with. Your professionalism was evident from the get-go and confirmed by the end result.
About Us
At SERVPRO of Darien/New Canaan, we pride ourselves on being the best in the business – but this didn’t happen overnight. CEO, Mario Luciani, has developed Team Luciani for over 17 years to ensure the team is made up of only the most knowledgeable, dedicated, and ambitious professionals. Our team knows the community and is based in our community, which means we firsthand know the difficulties of living in Darien & New Canaan. Bitter cold winters bring burst pipes and water damage, storms and humid summers lead to mold, and you never know when you could be facing a fire or other disaster. That’s why it’s so important to us to serve the community – we’re apart of it!
We work hard to make sure the customer is always put first and that your experience with us as stress free as possible. We provide our customers with 24/7 service, 365 days a year, professional inspections, free estimates, and can even help with your insurance claim. One of the unique benefits of working with Team Luciani is that many members of our team have extensive backgrounds in the insurance industry, giving us the ability to help you every step of the way of your claims process. If you run into an issue, give us a call; we’re here to help you!
When you think SERVPRO, you probably think water, fire, or mold damage. In reality, we handle much more than that; our team has been extensively trained to handle any disaster. Whether you have a small residential kitchen fire, a huge sewage backup in a commercial building, or anything in-between, you can feel assured that Team Luciani will make your home or business “Like it never even happened.”
