Call: (909) 598-8400
Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Walnut
Our Google Reviews
(909) 598-8400
4.9
(98 reviews)
(909) 598-8400

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm DamageSewage CleanupContents Packout & StorageWater Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.
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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
98 Reviews
4.9
Leave Us A Review
Luis jvOjeda
3 days ago

All the staff that I dealt with at Servpro were professional and efficient. From the administrative staff who coordinated the appointments over the phone to the staff coming to my home to do the drying and removing the damaged floors and walls. They communicated well, would send me updates and did a great job of preparing my home for the restoration. We are ready for the restoration now thanks to them. A special thank you to Shannon, Jacob, Moises and Jesse for going above and beyond the call of duty.

Wenquei Winston Lin
about 2 months ago

Amber and her team did a great job for my restoration after an accindental fire caused by my landlord's neglegency. She and her team members are very friendly, professional, and very effective in reducing my own work load, hassile, and time-saving in evry respect. Highly recommended for your needs.

Kathria Jackson
3 months ago

ServPro is attentive and replied very fast.

Betty Alvarado
8 months ago

I am writing to express my sincere appreciation for the outstanding service provided by Askari Sheldon. He was a true asset to your team. Askari was incredibly polite, efficient, and accommodating throughout the packing and moving process. He arrived on time, and even though he was waiting for the rest of the team, he didn't hesitate to start working and did a fantastic job independently. He patiently answered all my questions and explained everything clearly. I was also very impressed that everything was left clean after they finished. Thank you again for sending such a dedicated and professional individual. I highly recommend Askari Sheldon and ServPro to anyone needing specially restoration services. Sincerely, Ana Alvarado

Harry Ting
10 months ago

I had the greatest experience securing the services of ServPRO to help me with a mitigation/cleanup with a recent home flooding. They were extremely professional, courteous and helpful. Definitely saved me a ton of headache and time. Also was extremely instrumental in helping me navigate through all the insurance and regulatory challenges. They even helped me pack everything and put everything back together and I pretty much didn't have to lift a finger. Special shoutout to Shannon, Paul, and Askari. Couldn't ask for better services.

Rita Berghoudian
about 1 year ago

We can’t say enough Good Things about ServPro Walnut. When I experienced A Major water leak that caused significant damage to my property, their team stepped in right away and handled everything with professionalism and care. From the initial cleanup to the full restoration, they were thorough, efficient, and incredibly supportive during such a stressful time. They kept me informed every step of the way, worked with my insurance, and made sure my home was restored to even better condition than before. I Highly Recommend them to anyone needing water damage repair or restoration services.

Amiee Nguyen
over 1 year ago

About a week ago my apartment flooded. We called Servpro and walnut to come out and start with the cleanup. Since then, I’ve had someone come every morning to check in on the fans and dehumidifier and monitor the flooring. Chris stands out as he has been very prompt with getting things done. Him and his team demo the apartment underneath me which was damage due to my flood and we’re so quick and professional about it. Chris is courteous, very prompt and on time and extremely knowledgeable and checks in when I have a question. So if you ever need restoration work reach out to this team, they’re amazing.

Gordon Marantz
over 1 year ago

We recently had the pleasure of working with SERVPRO for mold removal and remediation. Two of our three bathrooms were infested. I can’t recommend them highly enough. From start to finish, they were courteous, prompt, professional, and incredibly thorough. Every team member was respectful of our home, kept the work area clean, and ensured we were updated at every stage of the demolition and clean-up process. A special shoutout to Shannon and her team—they were absolutely outstanding. Shannon led the project with clear communication, attention to detail, and a level of professionalism that gave us complete confidence in the work being done. It’s rare to find a team so punctual and dedicated to keeping clients informed every step of the way. Thanks again to Shannon and the entire SERVPRO "demo" crew for turning a stressful situation into a smooth and reassuring experience. Now, on to the next phase with SERVPRO... repair and restoration.

Habib Habib
over 1 year ago

Excellent performance, always on time, continuous updates and very professional.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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General Contractor License: 949875
SERVPRO of Walnut
250 Paseo Tesoro, Ste B
Walnut, CA 91789
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