Jurell and Cezar worked for our house and we’re so happy with their work. They always come on time, very professional and very communicative with what’s going on with the project ! I highly recommend their work !

My technician Robert was very on top of my remediation. He worked fast and efficiently. He was always kind and gave me updates. Happy to have worked with him!

We had such a great experience with the ServPro team during an incredibly stressful situation. From the beginning, Charlie Sr., Charlie Jr., Jurell, and Cesar were professional, kind, hardworking, and genuinely cared about helping us through the process. They showed up quickly, communicated clearly every step of the way, and treated our home with so much respect and care. You can tell this team takes pride in what they do. They worked efficiently, kept everything clean and organized, and made a difficult situation feel so much more manageable for our family. Everyone on the team was friendly, knowledgeable, and willing to answer every question we had. We’re especially grateful for how patient and understanding they were while we navigated everything with a baby at home. Their professionalism and positive attitudes made a huge difference. Highly recommend ServPro, and especially this amazing team — Charlie Sr., Charlie Jr., Jurell, and Cesar. Thank you guys again for all your hard work!

We had water damage from a leak andJurell and team from Servepro did a great job. They arrive timely and do what they have to do … very clean work as well as polite. They know what they’re doing. We were in good hands. The administrative staff also communicated properly and quick response time

Jurell is the main reason I stuck with Survpro after my fire damage. my adjuster had there own people yet Jurell ensured me that he was the best man for the job

I have now worked with Serve Pro twice and they are definitely the best mitigation team I've worked with, the most organized, professional and kind. Charlie is so terrific and the whole team constantly is in communication and they get things done fast and efficiently. I've worked with two other mitigators this year, both of whom were not transparent, hard to communicate with, and left things half done. Servepro Van Nuys has come through for me now for both my kitchen and bathroom and I would highly, highly recommend them. I feel so grateful I found them.

What a WONDERFUL company!! Professional, Quick and Above and Upon Service!!!! When is a crisis, this is the company to call. The staff was so amazing to work with. They treated our emergency as their own! They were present, alert, and professional!!! I LOVE this company!!!

Servpro Van Nuys South did our fire/smoke remediation after the Palisades fire in January 2025. Everyone was very busy at that time but we got incredibly good service, especially considering there were thousands of houses that required remediation. Last month we had a main sewer line flood under our house so I called them again and they did an excellent job removing the wet dirt and drying out our crawl space. Jason and his team are super nice to work with. They are efficient and responsive and do excellent work. I highly recommend using this franchise!