Jason A. & Jennie C. Degraffenreid
Jason A. & Jennie C. Degraffenreid
Owners of SERVPRO of Spring Valley / Jamul

Meet Our Team

All it takes is one call to SERVPRO of Spring Valley / Jamul. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Spring Valley / Jamul
Our Google Reviews
(619) 600-5305
4.7
(71 reviews)
Meet our Team. Here to Help 24/7
  • Will, team member at SERVPRO of Spring Valley / Jamul

    Will

    Will is the Reconstruction Manager at SERVPRO of Spring Valley / Jamul and he plays a central role in ensuring that water and fire restoration and cleaning projects are executed seamlessly, meeting both SERVPRO of Spring Valley/Jamul standards and client expectations. Will provides a combination of leadership skills, technical knowledge, and effective communication. Will often serves as a point of contact between the SERVPRO of Spring Valley/Jamul team and clients. He communicates project updates, addresses client concerns, and work to ensure overall customer satisfaction.

  • Amanda, team member at SERVPRO of Spring Valley / Jamul

    Amanda

    Amanda is our Office Manager at SERVPRO of Spring Valley/Jamul. Amanda coordinates the schedules for our technicians and other field staff and ensures that the right personnel and resources are allocated to different projects in a timely and efficient manner. Amanda maintains documentation related to compliance, certifications, and licensing while tracking projects, managing client information, and complying with industry regulations. Amanda plays a key role in maintaining positive relationships with clients during the fire and water restoration process at SERVPRO of Spring Valley/Jamul.

  • Chris, team member at SERVPRO of Spring Valley / Jamul

    Chris

    The Mitigation Manager at SERVPRO of Spring Valley / Jamul oversees the entire mitigation process, ensuring that projects are completed efficiently, on time, and within budget. This role involves managing a team of technicians, coordinating with clients to understand their needs, and developing detailed plans for disaster recovery efforts, such as water, fire, or mold damage. The Mitigation Manager ensures compliance with industry standards and safety protocols, while also maintaining thorough documentation and reports. Strong leadership, project management skills, and a focus on customer satisfaction are essential for success in this role.

  • James, team member at SERVPRO of Spring Valley / Jamul

    James

    The Senior Technician role at SERVPRO of Spring Valley / Jamul involves leading on-site mitigation efforts, handling complex restoration tasks, and supporting the Mitigation Manager. This position requires expertise in water, fire, and mold damage restoration, including the operation of specialized equipment and adherence to industry standards. The Senior Technician also plays a key role in training and mentoring junior staff, ensuring safety protocols are followed, and maintaining detailed job documentation. Strong problem-solving skills, customer service focus, and the ability to work independently are essential for success in this role.

  • Jose, team member at SERVPRO of Spring Valley / Jamul

    Jose

    Jose is a Lead Technician at SERVPRO of Spring Valley/Jamul. Jose is responsible for leading and directing a team of technicians during restoration projects. He provides guidance, assigns tasks, and ensures that team members are working together effectively. Jose plays a multifaceted role, encompassing leadership, coordination, technical expertise, and customer service to ensure the successful completion of water and fire restoration projects. responsible for leading and directing a team of technicians during fire and water restoration projects at SERVPRO of Spring Valley/Jamul.

  • Randy, team member at SERVPRO of Spring Valley / Jamul

    Randy

    The Lead Technician at SERVPRO of Spring Valley / Jamul is responsible for overseeing and executing the day-to-day mitigation and restoration tasks on-site, including managing a team of technicians. This role involves assessing damage, operating specialized equipment, and ensuring that all work meets industry standards and safety protocols. The Lead Technician also communicates directly with clients, providing updates and addressing concerns, while maintaining detailed documentation of the project. Strong leadership, technical expertise, and a commitment to quality and customer satisfaction are key attributes for success in this role.

  • Alejandro, team member at SERVPRO of Spring Valley / Jamul

    Alejandro

    Alejandro (Alex) is one of our Demolition crew members at SERVPRO of Spring Valley/Jamul. Alex is responsible for removing and disposing of materials that cannot be salvaged or restored due to water or fire damage. Demolition crew members work closely with other SERVPRO technicians, such as water damage restoration specialists, fire damage restorers, and mold remediation experts.

  • Gerson, team member at SERVPRO of Spring Valley / Jamul

    Gerson

    Gerson is a demolition crew member at SERVPRO of Spring Valley/Jamul. Gerson contributes to the restoration process by safely and effectively removing damaged materials from fire or water, making way for the reconstruction and restoration of the affected property. Demolition work can be hazardous, so Gerson as well as our other team members must adhere to strict safety protocols. This includes wearing appropriate personal protective equipment (PPE), using safety tools, and following established guidelines to minimize the risk of injury.

What our
customers are saying

Amanda is amazing. Had so many questions on water restoration

John

From start to finish I was totally informed of how the work process was going to be. All of ServPro’s staff were very professional on how they do their work. All my questions were answered to my satisfaction. Special mention to Chris, Dario and James for their great work ethic. Lastly I want to give a shout out to Amanda. She was the one who kept me updated on the situation with phone calls and messages, very much appreciated. Thank you very much ServPro for a job well done. Keep up the good work.

Anthony Sugapong

Randy and Chris were awesome. They handle difficult situations with composure and professionalism. In addition they go above and beyond what is expected and treated us like family or good friends. Definitely recommend them and appreciate their work.

Mark Thomson

James,Dario, Randy and Luis were personable and knowledgeable about my flood damage. They have worked in my home since 9/25 through 12/10. I highly recommend them and Servpro.

Janette Tate

James and Luis went above and beyond today. I’m very satisfied with my experience and next time I have a home emergency they’re the guys I’ll look for. :)

Anastasia Wilson

Had a water leak in our bathroom wall that leaked into a bedroom, called my insurance company and they recommended ServPro , couldn’t be happier, Randy and James came out and assessed the damage , gave me advice , and explained the damage to me, Both Randy and James were on time , courteous and great to work with . Amanda in the office was also helpful coordinating the job and answering all my questions , Would highly recommend them .

James McPherson

JOAO was AMAZING! He deserves every positive word you can think of in regards to being attentive, mindful, and phenomenal! He ensured us in any action he was taking for our project! Please give him a raise. He worked diligently and punctual to getting our garage taken care of. Thank you JOAO!!!! Our family is grateful for you!

CWil

I have duct cleaning that needs to be done, Amanda walked into our office at the right time...and she was holding a bobblehead that my son wanted...thanks to her...she also informed us that servpro did water and mold remediation...I have her card and our company will call her! Thanks Amsnda

Joe Ramirez

Great company. Very professional and complete. Amanda, Randy, James, Scarlett, and Jose were very good at explaining the drying process. I hope I never need them again but if I do, I know who to call.

John Petersen
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