SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Sonoma and Napa
Our Google Reviews
(707) 226-2181
4.9
(20 reviews)

Service Areas

Napa, CA | Sonoma, CA | St. Helena, CA | Kenwood, CA | Calistoga, CA | Glen Ellen, CA | American Canyon, CA | Rutherford, CA | Yountville, CA | Angwin, CA

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Daniel Heskett along with Alonso and Ardenny came to our house in May to address a mold remediation issue for us. They did a great job and I appreciated their professionalism.

R Newman

Servpro did an outstanding job, I would highly recommend this company! Project manager Daniel went above and beyond in providing excellent leadership for his outstanding crew, and he was always prompt in letting me know the progress on the job! He explained to me each step necessary to provide a safe environment for the tenants. Daniel has excellent communication skills, which is highly necessary for a project manager role. He definitely provided me 5 star customer service, and Servpro is very fortunate to have him at a leadership role! Thank you Servpro!! 👏👍💯

Jose H

Adrea Vui was an outstanding project manager during a substantial leak at our home. He was professional, organized, and very responsive throughout the entire process. Adrea worked seamlessly with our insurance company, helping coordinate everything and making a stressful situation much easier to manage. His communication and follow-through were excellent, and we truly appreciated his professionalism. We highly recommend him and are very grateful for his support.

J Nicole Lewis-Haydock

The ServPro team was great!! They arrive on time, gave us a great quote and then preceded to remove many items from outside and inside my brother’s home. They were polite and respectful to all of us. I definitely would recommend them.

Pinky McPherson

We used SERVPRO when we had a leak behind our fridge and significant water damage to our home. We could not have asked for a better partner through this process. The team communicated clearly with us, as well as our insurance agent, and was able to complete the work as quickly as everything was approved by insurance. I could not recommend their services more.

Mark McLain

Great job near and tiddy easy to communicate with. Punctual and courteous would definitely recommend

Splashman 30x14

I was pleased the way the entire team at ServPro handled my water emergency that occurred during a recent heavy rainstorm for my tenant and me. Everyone from the top down seemed to know their profession thoroughly. They were on time, efficient and, besides being knowledgeable, they all seemed to care and genuinely wanted for us to be back on our feet as good as new promptly.

John Sensenbaugh

The team from Servpro Napa were professional, polite, and on time with the schedule during my home remediation from a water leak. Lead by Jesus I found dealing with them made the situation much easier to deal with , 5 star service for sure! Kevin

Kevin OConnor

Jean at Servpro came to help us with an emergency kitchen sewer line leak. He stayed calm and show expert knowledge in restoration. He followed up with before and after pictures on the job. I will use Jean if we have any other needs.

Susanne Harmeyer

About Us

Owners of SERVPRO of Napa County Jesus H. Espinal-Perez and Jenny M. V. Medina believes in 100% customer satisfaction and strives to be the best cleanup and restoration company in the community they serve. With many years in this business, Jesus and Jenny understand the stress and worry that comes with a fire or water damage and the disruptions it causes your life or business.

SERVPRO of Napa county specializes in the cleanup and restoration of residential and commercial property after a fire, water, mold, or other disasters. We have a wide range of equipment and qualified technicians readily available to handle any job big or small. Our goal is to lessen your worries and quickly restore your property and make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Employees

Every member of our team works hard to earn your trust and maintain our reputation by providing superior service and work. From initial and ongoing training at SERVPRO's corporate training facility to mandatory IICRC certification, you can rest at ease that our staff is equipped with the expertise and resources to restore your property.

Our Community

We are committed to the future of our community and is actively serving and participating in local events and festivities. As we've grown, our mission remains the same. We will continue to serve our community with excellence and integrity for the many years to come and make our community whole.

Jesus H. Espinal-Perez, Jenny M. V. Medina
Jesus H. Espinal-Perez, Jenny M. V. Medina
Owners of SERVPRO of Sonoma and Napa

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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