A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Santa Cruz
Our Google Reviews
(831) 457-1997
4.3
(23 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I this company to move my son from one apartment to another in San Francisco. They also cleaned the old apartment immediately after they completed the move. The team helped my son unpack everything and the ladies were so amazing with my son. Top notch service!!!

Sol Aviles

Servpro hired an insulation company as part of the mold remediation project in my house, and a year later I found out that the insulation company had blocked the intake vents in my attic, causing mold to grow (again). Despite that issue being caused by the insulation company, Servpro has stepped up and solved my problem.

Roger Caticci Jr

Alex is great. I will most definitely refer him.

David Davila

Awesome experience regarding project management and crew. All questions were answered as well as hands on walk through steps. Efficient timing and quality work. I’m sure this will not be my last experience with serv-pro. Thank you Alex!

K

Very organized. Communication was on point. Trch Jeremy was thorough and professional.

Robert Erwin

An upstairs toilet overflowed during an entire holiday weekend, destroying the kitchen/dining area below. We are so grateful we were referred to ServPro. They were immediately responsive and at the house within an hour of our call. They communicated well, documented the entire process with photos at various steps along the way, used a thick plastic containment system to keep the 'construction zone' separated from the remainder of the house, worked with our insurance adjuster, answered our (many) questions and helped guide us about next steps. I don't wish this awful mess on anyone, but if you find yourself having to deal with a similar disaster, do yourself a favor and call ServPro right away. They helped keep us sane, and more importantly, we can trust that our house is mold free and sanitized before we start the arduous process of rebuilding.

Cristina Wooley

I had bought a cool vintage dresser that came from a smoker's house and after many months of airing it out, the cigarette smoke smell still lingered. Dropped it off at Servepro where it spent some time in their ozonater and just picked it up yesterday. No more smoke smell!

Dana Wyne

I own several companies in Santa Cruz and one of our staff members tested positive for COVID. I wanted to clean the offices, trucks and work areas the person who tested positive used or entered to keep my employees safe. I needed to do this ASAP to keep the companies running and employees working. I reached out to Servpro via their website and asked for help. This was on a holiday evening (late at night) and by 7 AM the next morning I had a response from the Servpro team!! Wow.....that was fast service I thought. It got better!! I worked with multiple Servpro office staff members for the next several hours and by 10:30 AM I was meeting their cleaning staff at my offices to get started. The cleaning crew was on time, prepared, professional, and had all the materials and personal protective equipment and know how to get the job done safely. I was down only one day because Servpro came in and saved the day. I don't write reviews; this is my first one ever. That's how good they were. David Reinsma, President Trinity Source Group, Inc. Trinity Drilling, Inc.

David Reinsma

Thank you so much for your quick response and professional attention to detail when cleaning up our home after a water leak. This is the company to call for a business who will do it right the first time.

Grace Clark

About Us

When water damage, fire damage, or any other emergency strikes, it can be tricky to know what to do. You may be feeling overwhelmed and unsure of where to turn. That's where SERVPRO of Santa Cruz comes in.



Our professionally trained and IICRC certified technicians are here to help.



We will work quickly and efficiently to minimize the disruption for you so that you can get back to your normal life as soon as possible. We understand how stressful these situations can be, and we're here to help you every step of the way.



Call us today - we're ready to help!

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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