A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Santa Cruz

Our Google Reviews
(831) 457-1997
4.3
(22 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I had bought a cool vintage dresser that came from a smoker's house and after many months of airing it out, the cigarette smoke smell still lingered. Dropped it off at SERVPRO where it spent some time in their ozonater and just picked it up yesterday. No more smoke smell!

Dana
Scotts Valley

We had a leak in our bathroom that started the night of the lightning storms that sparked the CZU fires. SERVPRO was on the job quickly and very diligent in checking their equipment every day and adjusting things to dry out the bathroom and adjoining bedroom carpet, hallway hardwood floors, and drywall in 3 different rooms. They were easy to work with when we had to evacuate, and back on the job when we returned.

Thanks SERVPRO for making a difficult time a little easier!

Roger S
Scotts Valley

These guys are quick, responsive, organized, and affordable.  We had a fire in a large plastic container on a construction site (in a very large enclosed room) that caused sticky sooty smoke throughout the space (in the rafters, on half-built framing -- everywhere).  SERVPRO knew what to do and took care of the clean up immediately.  They wiped down every surface (including all the nooks and crannies) with special chemical sponges that took care of a nasty problem.  We were VERY impressed.

Bill
Bonny Doon

SERVPRO was amazing - we had extensive damage caused by a leaky water line to the ice maker in our fridge (replacing plastic water line with stainless steel going forward!)

They were professional, super responsive, very supportive and understanding during a difficult clean up period (water damage and mold).

Would definitely recommend them for any water damage/mold abatement needs!

Donna
Felton

Best service ever! Local people, local business! SERVPRO came to the rescue over Thanksgiving weekend when we had a minor disaster at our house. Spent five hours on the phone trying to get someone to respond when I suddenly thought of calling SERVPRO. They were incredibly prompt, courteous, professional & so well equipped to deal with the situation! We were so grateful & highly recommend them!

Tina
Scotts Valley

Best service ever! Local people, local business! SERVPRO came to the rescue over

Thanksgiving weekend when we had a minor disaster at our house. Spent five hours on the phone trying to get someone to respond when I suddenly thought of calling SERVPRO.

They were incredibly prompt, courteous, professional & so well equipped to deal with the situation! We were so grateful & highly recommend them!

Tina E
SCOTTS VALLEY

I manage some apartments for my family in the Santa Clara area.

Several weeks ago we had a water leak late on a Saturday night and I needed help right away to get the damage under control and get the place dried out. 
This was not an easy task, the tenant was a bit of a hoarder and it was a very difficult job to work on. 
From Beginning to end the staff at SERVPRO were courteous, professional and just got the job done.

They helped with all the insurance company paperwork and helped me to get the place dried out and cleaned up. 
I would recommend them for any size fire or water damage clean up.

Sam W
Campbell

All members of your business are very professional, courteous, responsible, and did an excellent service and repair. Many thanks for your business and prompt service.

Larry
CARMEL VALLEY

Very good job. Thank you!

Donald
GILROY

About Us

When water damage, fire damage, or any other emergency strikes, it can be tricky to know what to do. You may be feeling overwhelmed and unsure of where to turn. That's where SERVPRO of Santa Cruz comes in.



Our professionally trained and IICRC certified technicians are here to help.



We will work quickly and efficiently to minimize the disruption for you so that you can get back to your normal life as soon as possible. We understand how stressful these situations can be, and we're here to help you every step of the way.



Call us today - we're ready to help!

SERVPRO Flag

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test