Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of San Diego City SW

Our Google Reviews
(619) 269-5004
4.8
(126 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of San Diego City SW we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank goodness I was referred to SERVPRO of San Diego City SW from my realtor. What several other restoration companies failed to properly diagnose, your team found immediately. What a genuinely good group of people. I was very impressed with the entire team, and more than anything, thrilled with the service I received.

J.W.
Carmel Valley, San Diego

I was blown away by how careful and respectful the crew was when working. The set up, prep, etc, etc was clean. I tend to ask lots of questions and hover over work. They were all kind to me when I did so. 

One of the guys found a diamond earring in bathroom and handed it to me. Seriously conscientious people working here.

Our final total was actually lower than the bid as they didn't need to do as much as they thought. They could have padded another fee or whatever to make the bid and final match but no. They're just really good honest people. 

F.
San Diego

Your team did a great job when our home suffered water damage from a plumbing leak. We're very appreciative of their work. We are so happy that our agent referred you guys. So pleasant and helpful. Thank you.

Y.H.
Torrey Hills

The SERVPRO of San Diego City SW team was hardworking and most of all communicated with me times of arrivals as well as progress of the job.

Daryl
Poway

Quick response when I called. Everyone was friendly and very attentive to our questions.

Ray
San Diego

You guys are the best!!! My go-to restoration company in San Diego. Thank you for all of your hard work with my clients. I always know they are in good hands with you. Thanks SERVPRO of San Diego City SW!

Juliana
San Diego

Thank you for always taking good care of my clients.  It's so nice to know someone is truly looking out for their best interest.  

S.F.
Solana Beach

We had an amazing experience with SERVPRO! After our neighbor one floor above left their hot water running for two hours, we had a massive amount of damage. 


SERVPRO came over immediately at 8 pm, assessed the damage and started dry out and demo that night. 


SERVPRO of San Diego City SW began the rebuild immediately; they stayed on budget, on task and completed the work on time. Lisa and Ben provided professional service that inspired trust and confidence in their work. They never cut corners, and replaced all the fixtures with the same quality or better.


Throughout this water trauma, I even feel like I developed a professional friendship with them, their service was so caring and personal. I would highly recommend them for any type of repair.  They are our go to people from now on!!

Lynn
San Diego

Thank you to the entire SERVPRO of San Diego City SW team for holding my hand through the devastating water damage that destroyed my townhome. You were all so polite and professional, and I am so happy I was referred to your team. 

Tiffany
San Diego

Thank goodness I was referred to SERVPRO of San Diego City SW from my realtor. What several other restoration companies failed to properly diagnose, your team found immediately. What a genuinely good group of people. I was very impressed with the entire team, and more than anything, thrilled with the service I received.

J.W.
Carmel Valley, San Diego

I was blown away by how careful and respectful the crew was when working. The set up, prep, etc, etc was clean. I tend to ask lots of questions and hover over work. They were all kind to me when I did so. 

One of the guys found a diamond earring in bathroom and handed it to me. Seriously conscientious people working here.

Our final total was actually lower than the bid as they didn't need to do as much as they thought. They could have padded another fee or whatever to make the bid and final match but no. They're just really good honest people. 

F.
San Diego

Your team did a great job when our home suffered water damage from a plumbing leak. We're very appreciative of their work. We are so happy that our agent referred you guys. So pleasant and helpful. Thank you.

Y.H.
Torrey Hills

The SERVPRO of San Diego City SW team was hardworking and most of all communicated with me times of arrivals as well as progress of the job.

Daryl
Poway

Quick response when I called. Everyone was friendly and very attentive to our questions.

Ray
San Diego

You guys are the best!!! My go-to restoration company in San Diego. Thank you for all of your hard work with my clients. I always know they are in good hands with you. Thanks SERVPRO of San Diego City SW!

Juliana
San Diego

Thank you for always taking good care of my clients.  It's so nice to know someone is truly looking out for their best interest.  

S.F.
Solana Beach

We had an amazing experience with SERVPRO! After our neighbor one floor above left their hot water running for two hours, we had a massive amount of damage. 


SERVPRO came over immediately at 8 pm, assessed the damage and started dry out and demo that night. 


SERVPRO of San Diego City SW began the rebuild immediately; they stayed on budget, on task and completed the work on time. Lisa and Ben provided professional service that inspired trust and confidence in their work. They never cut corners, and replaced all the fixtures with the same quality or better.


Throughout this water trauma, I even feel like I developed a professional friendship with them, their service was so caring and personal. I would highly recommend them for any type of repair.  They are our go to people from now on!!

Lynn
San Diego

Thank you to the entire SERVPRO of San Diego City SW team for holding my hand through the devastating water damage that destroyed my townhome. You were all so polite and professional, and I am so happy I was referred to your team. 

Tiffany
San Diego

About Us

SERVPRO of San Diego City SW understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

Owned and operated by Benjamin Sussman and Jordan Katz, Ben and Jordan are childhood best friends and soccer buddies, who found themselves with an incredible opportunity to purchase their first SERVPRO franchise several years ago.  They bought a “new” territory, meaning there was absolutely no book of business or existing employees.  They built everything from scratch, and the first six months of the business was operated out of Ben’s house in South Park, a 2 bedroom 1 bath home with a 1 car garage, with Ben and Jordan doing all of the production work, and one employee in the “office” working from the kitchen table. That Office Manager is still with us today.   We now have over 25 employees, and no longer work from a small home in South Park, but a spacious office and warehouse in central San Diego.   Our company specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also perform mold remediation and biohazard cleanup services.  We are on nearly 40 insurance preferred vendor programs, have steady commercial work including medical facilities, hotels and motels, HOAs, and more.  We attribute our growth to always doing the right thing, placing the customer first, and having open and honest communication in every dealing and interaction we have.  Call us 24 hours a day, 7 days a week at 619-269-5004.

Benjamin M. Sussman, Jordan J. Katz
Benjamin M. Sussman, Jordan J. Katz
Owners of SERVPRO of San Diego City SW

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.