
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of San Diego City SW
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
When you need a biohazard or crime scene cleanup, SERVPRO of San Diego City SW is ready and here to help. Our team of trained technicians are available 24 hours a day, 7 days a week and are able to get your property or home cleaned incredibly efficiently and with care and precision. Whether it be a scheduled hoarding or pack-rat clean out, or an emergency crime scene cleanup, we are there and able to help at a moment's notice. For a further look at our services, see below, or call us anytime at 619-269-5004.
Here are some of our biohazard cleaning services:
- Accidents that contain blood or other bodily fluids
- Animal or human feces
- Crime & trauma scene cleanup
- Decomposition
- Hoarding / pack-rat cleanings
- Odor removal
- Suicide or unattended death
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Quick response and excellent service. We had a listing that was affected by a water main break. Owner was off-site at the time. Tanya was quick to meet me at the property and walk us through the process. As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process. They kept us informed the entire time. Very impressed with the professionalism of the entire crew, their care of the building, and of our client. Love SERVPRO San Diego City SW!
My condo had major water damage due to a small fire in the unit above, and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph the contents manager for taking such great care of my belongings!!
What a gift you guys are. I cannot thank you enough for helping me with the recent fire at my home in La Mesa. I would be lost without you, and everyone on the SERVPRO of San Diego City SW team was incredible throughout the entire process. I'm so grateful I found you.
You guys are the best!!! My go-to restoration company in San Diego. Thank you for all of your hard work with my clients. I always know they are in good hands with you. Thanks SERVPRO of San Diego City SW!
Thank you for always taking good care of my clients. It's so nice to know someone is truly looking out for their best interest.
I love this branch of SERVPRO. Ben, Jordan and the team are the best group of people who made my horrible condo flood seem manageable. Shout out to the amazing contents manager, Steph.
Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication is everything you need in any emergency or urgent matter. They answer all my questions and concerns, and follow up whenever needed.
Also, they specialize in all of Downtown so have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :) )
Lisa & Ben, thank you for all you do and leading such a great team! Greatly appreciate all the hard and professional work!
Our insurance company sent SERVPRO of San Diego City Southwest to deal with the little flood caused by the failure of a valve on our dishwasher. They were prompt, professional, and did a great job. They set up fans and dehumidifiers. The areas with wet dry wall were cut out. During the next week they packed up the lower kitchen cabinets, removed those cabinets, packed up our office, and dining room. The rooms were dried out within a week. Everyone was helpful, thoughtful and very professional.
So we have a rental unit on the 3rd floor of a condo building in Little Italy, and the washing machine water-level sensor switch failed... Yup, flooded half of our unit and the ceiling / walls of the unit down stairs. We called SERVPRO right away, oh we had never used SERVPRO services before, but thankfully a few months ago our neighbors had a bathroom tub overflow in their 3 story home and it flooded all the way to the garage. In talking with our neighbors about their experience and repairs they highly recommended SERVPRO, if we ever needed such. Well we did and so we call SERVPRO... They were out their very quickly and sucked up all the water, even from the washing machine tub. They masked off the unaffected areas with plastic walls, took off the base boards, cut out the wet drywall and removed the wet carpet pad... They setup their blow dryers and let evaporation do the rest. Then they came back and inspected the walls / floors and not finding any remaining water they quickly restored the walls, carpet pad and base boards, looks like new.
Quick response and excellent service. We had a listing that was affected by a water main break. Owner was off-site at the time. Tanya was quick to meet me at the property and walk us through the process. As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process. They kept us informed the entire time. Very impressed with the professionalism of the entire crew, their care of the building, and of our client. Love SERVPRO San Diego City SW!
My condo had major water damage due to a small fire in the unit above, and the fire sprinklers going off. Thank goodness this SERVPRO franchise got the job to help me... awesome group of caring people. Shout out to Steph the contents manager for taking such great care of my belongings!!
What a gift you guys are. I cannot thank you enough for helping me with the recent fire at my home in La Mesa. I would be lost without you, and everyone on the SERVPRO of San Diego City SW team was incredible throughout the entire process. I'm so grateful I found you.
You guys are the best!!! My go-to restoration company in San Diego. Thank you for all of your hard work with my clients. I always know they are in good hands with you. Thanks SERVPRO of San Diego City SW!
Thank you for always taking good care of my clients. It's so nice to know someone is truly looking out for their best interest.
I love this branch of SERVPRO. Ben, Jordan and the team are the best group of people who made my horrible condo flood seem manageable. Shout out to the amazing contents manager, Steph.
Where do I even begin? This company has been AMAZING to work with on multiple projects of a property portfolio we oversee. Their quick efforts, excellent detail, and communication is everything you need in any emergency or urgent matter. They answer all my questions and concerns, and follow up whenever needed.
Also, they specialize in all of Downtown so have high knowledge in all the communities. This makes for a very easy and smooth process (especially with HOA's :) )
Lisa & Ben, thank you for all you do and leading such a great team! Greatly appreciate all the hard and professional work!
Our insurance company sent SERVPRO of San Diego City Southwest to deal with the little flood caused by the failure of a valve on our dishwasher. They were prompt, professional, and did a great job. They set up fans and dehumidifiers. The areas with wet dry wall were cut out. During the next week they packed up the lower kitchen cabinets, removed those cabinets, packed up our office, and dining room. The rooms were dried out within a week. Everyone was helpful, thoughtful and very professional.
So we have a rental unit on the 3rd floor of a condo building in Little Italy, and the washing machine water-level sensor switch failed... Yup, flooded half of our unit and the ceiling / walls of the unit down stairs. We called SERVPRO right away, oh we had never used SERVPRO services before, but thankfully a few months ago our neighbors had a bathroom tub overflow in their 3 story home and it flooded all the way to the garage. In talking with our neighbors about their experience and repairs they highly recommended SERVPRO, if we ever needed such. Well we did and so we call SERVPRO... They were out their very quickly and sucked up all the water, even from the washing machine tub. They masked off the unaffected areas with plastic walls, took off the base boards, cut out the wet drywall and removed the wet carpet pad... They setup their blow dryers and let evaporation do the rest. Then they came back and inspected the walls / floors and not finding any remaining water they quickly restored the walls, carpet pad and base boards, looks like new.
About Us
SERVPRO of San Diego City SW understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
Owned and operated by Benjamin Sussman and Jordan Katz, Ben and Jordan are childhood best friends and soccer buddies, who found themselves with an incredible opportunity to purchase their first SERVPRO franchise several years ago. They bought a “new” territory, meaning there was absolutely no book of business or existing employees. They built everything from scratch, and the first six months of the business was operated out of Ben’s house in South Park, a 2 bedroom 1 bath home with a 1 car garage, with Ben and Jordan doing all of the production work, and one employee in the “office” working from the kitchen table. That Office Manager is still with us today. We now have over 25 employees, and no longer work from a small home in South Park, but a spacious office and warehouse in central San Diego. Our company specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also perform mold remediation and biohazard cleanup services. We are on nearly 40 insurance preferred vendor programs, have steady commercial work including medical facilities, hotels and motels, HOAs, and more. We attribute our growth to always doing the right thing, placing the customer first, and having open and honest communication in every dealing and interaction we have. Call us 24 hours a day, 7 days a week at 619-269-5004.
