Meet Our Team
Here to Help® 24/7
SERVPRO of Palm Desert
James Landers
James Landers is the CEO and Owner of our SERVPRO franchise, bringing decades of experience in the construction industry to the restoration field. Since 2019, he has led the business with a passion for people and business, building strong teams, delivering exceptional service, and helping clients recover from property damage with confidence and care.
Chafika Landers
Chafika Landers is an Owner and Senior Business Development Manager of our SERVPRO franchise, where she focuses on growing the business and building lasting relationships with key clients across our territories. With a passion for helping businesses and individuals during challenging times, Chafika is deeply invested in the success of the company and the communities we serve.
Seth Cooper
Seth Cooper is the Chief Operating Officer of our SERVPRO franchise, where he plays a vital role in overseeing daily operations and driving organizational growth. With a passion for business, continuous improvement, and streamlined processes, Seth focuses on implementing systems that enhance efficiency, strengthen team performance, and deliver outstanding results for our clients.
Mat Singer
Mat Singer is the VP of Integrated Services at our SERVPRO franchise, overseeing both our reconstruction and abatement divisions. A seasoned business professional with decades of experience in construction and restoration, Mat takes a holistic approach to growing the business while ensuring the customer experience remains at the forefront of everything we do.
Kate Pagano
Kate Pagano is the Controller of our SERVPRO franchise, overseeing the company’s financials, accounts receivable, and payroll. With a dedication to her craft, Kate ensures the company’s success through meticulous processes, accuracy, and transparency. She has a passion for both business and supporting employees, playing a key role in the organization’s overall growth and stability.
Luke Carpenter
Luke Carpenter is the Director of Contents at our SERVPRO franchise, overseeing the success of our contents division. A highly dedicated professional, Luke thrives on helping those in need and elevating his team to achieve their best. He is passionate about caring for people and protecting their personal belongings during the restoration process.
Tristin Phillips
Tristin Phillips is the Director of Marketing at our SERVPRO franchise, overseeing the success of our Priority Response program and digital marketing efforts. Tristin is passionate about growing the business and elevating his team to be among the best in the country, driving innovation and visibility across all marketing channels.
Ryan Isham
Ryan Isham is the Director of Estimating at our SERVPRO franchise and has played a vital role in the company’s growth. With a highly technical approach to his craft, Ryan has elevated operational efficiencies and helped streamline processes. He is passionate about teamwork and dedicated to building strong, high-performing teams that drive success.
What our
customers are saying
These people are the best of the best. Always on time and of the upmost integrity...
SERVPRO Palm Desert is great! The crew and management was great to deal with! They exceeded my expectations and did a great job for us.
Thank you SERVPRO Palm Desert!
Mrs. Shonerd called the SERVPRO of Palm Desert office and wanted to tell Greg's boss how fabulous he was. She is very pleased with the carpet cleaning and cannot thank him enough because she was going to buy new carpet but came out this morning to find her carpet to look perfect. Mrs. Shonerd wantged to make sure that Greg and his assistant Marcelo were recognized for their professionalism and attention to detail!
B. Goldstein called the SERVPRO of Palm Desert office to make sure that we were made known that she thought Greg Gallegos was wonderful! She explained that he had an arrival time between 8:30am - 9:00am and that she was delighted when the doorbell rang at 8:30am. She also said that he was so nice, competant and the carpet stretching turned out great! I will work with SERVPRO again.
Mr. Connelly wrote on his Certificate of Satisfaction that Greg was especially terrific in taking charge of the project, communicating and following up. It has been a pleasure to meet him and work with SERVPRO of Palm Desert
I love this company they are the best in town. From carpet, tile, rugs and even furniture; the absolute best!! Great and professional, friendly staff, great rates...
Outstanding services and great results. I have used them for years.
SERVPRO of Palm Desert has this free service they offer to anyone who calls and ask for it. They come to your home or business and investigate where all the emergency shutoff valves are and take pictures. Then a few days later, they bring you back this beautiful 3 ring binder with you information layed out perfectly.
I fell like now if there is an earthquake or some other disaster, I will be prepared. And it cost me nothing but a phone call. I suggest that everyone take advantage of this super cool offer.
Thanks, guys.
Mr. Friedman called to say what an exceptional job Greg Gallegos and Vince Ibalbarriaga did at his home today. He was very pleased with the positive attitudes of the men after his one hour job turned into a three hour job because he added additional work to be done. He said that he was always a SERVPRO customer before and due to these men he will continue to be a faithful customer of SERVPRO and recommend us to his friends. Way to Team!
About Us
SERVPRO of Palm Desert is owned and operated under SERVPRO Team Landers stands as the largest operating SERVPRO franchise group in the nation, a position earned through unwavering dedication to excellence, client satisfaction, and the development of strong, empowered teams. What began in 2019 with a single location in Vail, Colorado has rapidly expanded into a powerhouse organization with over 40 licenses across six states—and continued growth on the horizon.
As part of the trusted SERVPRO® network of more than 1,700 independently owned and operated franchises throughout the U.S. and Canada, SERVPRO Team Landers brings together local expertise with the operational capacity and resources of an industry-leading national brand. This balance enables us to respond quickly, efficiently, and effectively—no matter the scale or complexity of the loss.
Commercial & Large Loss Capabilities
With strategic coverage across multiple states and a robust internal operational framework, SERVPRO Team Landers is uniquely equipped to handle large-scale commercial disasters, multi-site property impacts, municipal emergencies, and industrial facility restoration. Our large-loss teams are trained, resourced, and ready to mobilize 24/7.
Our Commitment
We understand that property damage—whether from fire, water, or mold—can be overwhelming and disruptive. That’s why our teams are trained not only in advanced restoration techniques but also in customer care, communication, and stress reduction. We guide our clients through every step of the process with clarity, compassion, and urgency.
Our growth has been fueled by one core belief: Take care of the customer and take care of the team, and the rest will follow. This culture is the foundation of SERVPRO Team Landers’ continued expansion and reputation for reliability, speed, and professionalism.
Available 24/7/365
Disasters don’t wait—and neither do we.
For emergency service, mitigation support, or restoration needs, SERVPRO Team Landers is here around the clock.
