A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Novato / San Rafael / Sausalito

Our Google Reviews
(415) 479-2900
4.6
(22 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

The teams did a great job and was very friendly!

My Le Trun
Sa Rafael

Exceptionally competent, through, and kind!

Zoey St. Germaine
San Rafael

The team did a great job and took care of the damage quickly.

Steve D.
San Rafael

Got a callback right away and someone was out that day to look at a water leak in our ceiling with an estimate to follow. We opted to not do a repair due to other reasons but they were certainly on the spot to deliver. 

Genie O.
Novato

SERVPRO showed up quickly and absolutely had a handle on what needed to be done. The thing that they did was convince me to do things that I didn't want to - there was drywall in part of the area, and they showed me with the moisture meter why we had to rip it up and my insurance paid - further proof of what was required. I had a great experience and am very grateful.

Jennifer L.
San Francisco

These guys were great, from the initial booking over the phone to the completion of the job.  I was in between a rock and a hard place with 24 hours to get the job done.  I had a 500sqf warehouse that we had decided to carpet years ago and the landlord was requiring us to remove it...including all the glue.  I called multiple places and they either said "we don't do that" or "we cant get out there that fast" but not SERVPRO!  

These guys are awesome and work hard, I will definitely be calling them in the future!

J R.
San Rafael

Martin is very professional and thorough . Fast and great quality , he actually got the job done in 32 hours when I was quoted for 100.84 hours ! That’s a big plus in my book and extremely happy that it will cost considerably less than what I was quoted . Martine is a great asset to your company .sincerely Doug Hubbard

Doug Hubbard
Novato

My dad had a fire in his kitchen that sent smoky, greasy, sooty, smoke everywhere! SERVPRO completely took care of it, from bringing HEPA filters in when they did the estimate so that could start pulling the smoky air out even before the technicians arrived to meticulous and thorough cleaning - they turned a nightmare into a silver lining. Can't recommend them highly enough, would give 10 stars if I could. The team was led by Alicia, and they were totally professional and the house is really clean.

Sandy R
Novato

All great - worked on a relative's job and that was very satisfactory too

Lori V.
San Rafael

About Us

SERVPRO of South San Rafael/Sausalito owners Jesus H. Espinal-Perez and Jenny M. V. Medina understand the stress and worry that comes with a fire or water damage and the disruptions it causes your life and home or business. Locally owned and operated, our passion is to serve our communities with excellence.

SERVPRO of South San Rafael/Sausalito specializes in the cleanup and restoration of residential and commercial property after a water, fire, and smoke damage. We can also mitigate mold and mildew from your home or business. Our mission is to restore your property and make it "Like it never even happened." With our nationwide system of qualified franchises, there isn't any damage that is too big or small for SERVPRO of South San Rafael/Sausalito.

If you would like to schedule a service for your home or business, please give us a call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Employees

SERVPRO of South San Rafael/Sausalito has highly experienced teams that specializes in property damage restoration. With initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can rest at ease while our technicians restore your property.

Jesus H. Espinal-Perez, Jenny M. V. Medina
Jesus H. Espinal-Perez, Jenny M. V. Medina
Owners of SERVPRO of Novato / San Rafael / Sausalito

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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