Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North San Bernardino City

Our Google Reviews
(951) 344-6114
4.9
(28 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North San Bernardino City we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

5 Star Yelp Review

It's no fun having a pipe cause such extensive damage, but that's what happened. I am probably a businesses worst nightmare because I hate being inconvenienced. Nonetheless, Cammy was so professional in every aspect of the word, that I can honestly say that in my 44 years of life, she is the most professional person I've ever met! She explained what would be happening and that, regardless of all the people coming and going, she would be my regular point of contact, which minimized the chaos! She scheduled around my life and came on time, every time. She demonstrated compassion and empathy for my situation, as my room was gutted and my house belongings temporarily shifted.
Thank you Cammy and crew!
Erika

Rikki G
San Bernardino

I recently had a water leak. The damage was immediately assessed by SERVPRO representative Alex Pal. Ms. Pal remedied the situation promptly, professionally, competently, and at a reasonable cost. Ms. Pal was also very kind and concerned while accommodating my physical disability during the cleanup process. She placed all equipment in a way whereby my safety would not be threatened. Alex Pal is to be commended for a job VERY well done. Many Thanks!!

SERVPRO Hero Page
San Bernardino

There is nothing that I think they could have done better, the staff was friendly, professional and courteous each visit.

Anna Garnica
San Bernardino

Thank you for quickly assisting my properties and making sure my tenants were satisfied. 

S.P
Malibu

Thank you for coming to help in such a hard time! We appreciate your hard work. 

S.F
Malibu

Thank you SERVPRO for coming so quickly and being so professional. Your whole team was so nice and helpful. I will always recommend your services in the future.

J.G
Rialto

The service was professional and the staff very down to earth and explained everything to be done clearly. They made me feel confident in there job performance. 

C.S
Hemet

Audrey C from Riverside, Ca, left us this awesome 5 star yelp review:

I had quite a mess in my condo due to a leaking air conditioner. I had no clue what to do or who to call. Insurance rep mentioned SERVPRO and that was the best call I made. The professionals at SERVPRO were amazing! They responded quickly and did a great job. The were informed. I hope I never have to but I would call them again. 

Audrey C
Riverside

I will first say that it is rare to come come across professionalism and sensitivity these days, however SERVPRO has been wholly professional and delicate. My first contact was with Alex prior to the beginning of my extensive work; she was kind, sensitive and exceptionally professional. She put me at ease and informed me what was going to occur and made herself completely available for questions or concerns. Her team is also kind and professional. I am so glad I went with SERVPRO; I can't imagine having anyone else in and out of my house during this trying time. Alex goes out of her way to help me in so many ways that I really believe this is the best customer service I have ever had, and I'm almost sixty. Alex's team works fast and efficiently and gives us space when the work is being done. They moved my belongings saving me time and a lot of work that would have been very difficult for me. If I have a request that is not an integral part of the work, Alex goes out of her way to find me answers and contacts. She is not only a part of the job, but she is globally helpful in many other ways. I hugged her a couple of times because I was so grateful for her and so glad I didn't end up with rude, insensitive workers. I appreciate the professional relationship between Alex and my adjuster, Steve. They work well together which makes the whole process more efficient and smooth. I was praising Alex to Steve on the phone and he had nothing but praise for her as well. I have written many letters of complaint, but periodically I feel compelled to write a letter of praise and thanks, and Alex gets both. I hope you share this letter with Alex. I want her to know what an amazing person and consummate professional she is. This whole process has been trying, with loud fans everywhere, your stuff in all the wrong places, people everywhere... Alex has made this difficult process as unobtrusive as possible and her personality has been like a ray of sunshine.

Sue Shelton
Hesperia

5 Star Yelp Review

It's no fun having a pipe cause such extensive damage, but that's what happened. I am probably a businesses worst nightmare because I hate being inconvenienced. Nonetheless, Cammy was so professional in every aspect of the word, that I can honestly say that in my 44 years of life, she is the most professional person I've ever met! She explained what would be happening and that, regardless of all the people coming and going, she would be my regular point of contact, which minimized the chaos! She scheduled around my life and came on time, every time. She demonstrated compassion and empathy for my situation, as my room was gutted and my house belongings temporarily shifted.
Thank you Cammy and crew!
Erika

Rikki G
San Bernardino

I recently had a water leak. The damage was immediately assessed by SERVPRO representative Alex Pal. Ms. Pal remedied the situation promptly, professionally, competently, and at a reasonable cost. Ms. Pal was also very kind and concerned while accommodating my physical disability during the cleanup process. She placed all equipment in a way whereby my safety would not be threatened. Alex Pal is to be commended for a job VERY well done. Many Thanks!!

SERVPRO Hero Page
San Bernardino

There is nothing that I think they could have done better, the staff was friendly, professional and courteous each visit.

Anna Garnica
San Bernardino

Thank you for quickly assisting my properties and making sure my tenants were satisfied. 

S.P
Malibu

Thank you for coming to help in such a hard time! We appreciate your hard work. 

S.F
Malibu

Thank you SERVPRO for coming so quickly and being so professional. Your whole team was so nice and helpful. I will always recommend your services in the future.

J.G
Rialto

The service was professional and the staff very down to earth and explained everything to be done clearly. They made me feel confident in there job performance. 

C.S
Hemet

Audrey C from Riverside, Ca, left us this awesome 5 star yelp review:

I had quite a mess in my condo due to a leaking air conditioner. I had no clue what to do or who to call. Insurance rep mentioned SERVPRO and that was the best call I made. The professionals at SERVPRO were amazing! They responded quickly and did a great job. The were informed. I hope I never have to but I would call them again. 

Audrey C
Riverside

I will first say that it is rare to come come across professionalism and sensitivity these days, however SERVPRO has been wholly professional and delicate. My first contact was with Alex prior to the beginning of my extensive work; she was kind, sensitive and exceptionally professional. She put me at ease and informed me what was going to occur and made herself completely available for questions or concerns. Her team is also kind and professional. I am so glad I went with SERVPRO; I can't imagine having anyone else in and out of my house during this trying time. Alex goes out of her way to help me in so many ways that I really believe this is the best customer service I have ever had, and I'm almost sixty. Alex's team works fast and efficiently and gives us space when the work is being done. They moved my belongings saving me time and a lot of work that would have been very difficult for me. If I have a request that is not an integral part of the work, Alex goes out of her way to find me answers and contacts. She is not only a part of the job, but she is globally helpful in many other ways. I hugged her a couple of times because I was so grateful for her and so glad I didn't end up with rude, insensitive workers. I appreciate the professional relationship between Alex and my adjuster, Steve. They work well together which makes the whole process more efficient and smooth. I was praising Alex to Steve on the phone and he had nothing but praise for her as well. I have written many letters of complaint, but periodically I feel compelled to write a letter of praise and thanks, and Alex gets both. I hope you share this letter with Alex. I want her to know what an amazing person and consummate professional she is. This whole process has been trying, with loud fans everywhere, your stuff in all the wrong places, people everywhere... Alex has made this difficult process as unobtrusive as possible and her personality has been like a ray of sunshine.

Sue Shelton
Hesperia

About Us

SERVPRO of North San Bernardino City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North San Bernardino City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North San Bernardino City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North San Bernardino City.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
Camelia E. & Adrian D. Antim

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.