Water Damage Cleanup & Repair

This team was the very definition of what professionalism is supposed to be, if not more. They were meticulous and did not leave a single stone un-turned, they were knowledgeable and did their jobs while respecting me, my time and space, and the property itself. They treated me as more than just a client. 

Very professional and thorough. This was a terrible situation but SERVPRO made the headache easier, they were in and out quickly and I couldn't thank them more. 

I was impressed from start to finish. All instructions were very well detailed, everyone was professional and I was happy with the process.

SERVPRO was courteous, prompt and readily all of my concerns with the project. The office, namely Berenice, handled our claim perfectly; Billy, Abraham, and Marc were very nice and helpful through out the process. We would highly recommend them to our neighbors, friends and the community at large.  

The team at SERVPRO of Moorpark met and went above my expectations of a restoration company. Everyone I came in contact with was professional and had a great vibe about them. I felt as ease working with SERVPRO and will be recommending them in the future. 

SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make the space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.

The SERVPRO team was absolutely amazing! They handled everything from the drying of my home and making sure there is no mold to the repairs that were needed afterward. They worked with my insurance company and were very transparent with all the necessary work. The adjuster at first was a bit aggressive, but after SERVPRO documented and explained the protocols, we earned their trust. Can't recommend them enough!

Nora was very professional, answered all my questions, and communicated every step of the way. She was friendly and knowledgeable. The teams that came in the house to do the moisture checks, set up the fans were professional and communicated well. We were very happy with their service.

Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!

This team was the very definition of what professionalism is supposed to be, if not more. They were meticulous and did not leave a single stone un-turned, they were knowledgeable and did their jobs while respecting me, my time and space, and the property itself. They treated me as more than just a client. 

Very professional and thorough. This was a terrible situation but SERVPRO made the headache easier, they were in and out quickly and I couldn't thank them more.