Mr. Ozzi and the ServPro team did an excellent job with our water damage mitigation. He was professional, responsive, and very knowledgeable throughout the entire process. From the initial inspection to setting up the drying equipment, everything was handled quickly and efficiently. What stood out the most was his clear communication and honesty. He took the time to explain what was happening and what to expect next, which made a stressful situation much easier to deal with. The work was done thoroughly, and I felt confident that everything was properly handled. Highly recommend Mr. Ozzi if you ever need mitigation services.

I had a really difficult sewer backup and the team from SERVPRO was incredible. They responded quickly, were professional, and handled the situation with care and efficiency. What could have been a nightmare was made much easier thanks to their responsiveness and thorough work. Not to mention dealing with my insurance company. I truly appreciate their help and would recommend them to anyone dealing with water or sewer damage.

Quick response and great service

Friendly, prompt, with results better than we expected. Ramiro and his crew did a great job. Highly recommend.

I am so glad we chose SERVPRO of Monterey Park to remediate our house after the Eaton fire. In the office, Chesiree and Ariel were diligent in getting us through the difficult process. The field crew of Ramero, Antonio and Juan also did incredible work on the house. They were reliable, always on time and did thorough cleaning of our house. As the lead, Arlan was wonderful, answering all our questions and always making himself available to us.

Thank you to the team at Servpro for their amazing work on our post-fire remediation. Arlen led a team that included Chesiree and Ariel in the office (who were always available for questions and extremely helpful), and Andreas and Chrisopher in the field (who were meticulous in their work, arrived on time, and worked so hard to help give us our home back)- we really appreciate the whole team at this Servpro location and would recommend them wholeheartedly!

Mr Osvaldo Chavez, the ServPro Technician, was a true professional. He was timely with keeping me informed of progress, snd sensitive to my rental tenants’ availability. I am a retiree of the IBM Corporation management. I recognize an outstanding performer. Servpro is very fortunate to count Osvaldo Chavez among their service team!! Respectfully, Ms Carlon

I would recommend Allen and Andreas to anyone looking into moisture and mold issues. They were frank in their assessment and told me I didn’t have any moisture problems. Allen and Andreas were honest and communicative with all my concerns. They inspected free of charge and gave me instructions on maintaining humidity levels. They were careful in their assessment and explained things simply to me in layman’s terms. I gave a call to ServPro in the morning due to moisture and water intrusion concerns. Allen said he’ll come by and check it out that same day in a few hours. He arrived on time with Andreas and searched the exterior for any water intrusion along my windows. Seeing no issues, he said let’s check the inside. They put on blue plastic boot covers before coming in. He screened every single window we requested on the top, side, and bottom for any moisture incursion from the outside or inside. Finding none he stated there was no issue he could see with our windows or walls. He said a simple dehumidifier would resolve the issues we were having. He responded to all concerns and displayed how his instrument worked for detecting moisture. After the inspection, he told us what signs we would see if there was water or mold damage. He mentioned that a 24/7 leak would have been sensed by the city due to most houses having smart sensors on the water meter in the street. Overall I had an extremely satisfying experience with Allen and Andreas. 10/10.