When we moved into our townhouse, we discovered a nasty urine smell in our pantry. After a lengthy investigation into where the source was (no one's fault), it was Shey from ServPro that found the source. Shey removed the affected drywall and cleared the source from the cavity in the wall. Their commitment to the solving the problem put mine and wife's mind at ease that we were on the home stretch. Afterward, Mike returned to retreat the area after listening to my recommendation. By actively listening to the customer, he provided the much needed retreatment that got rid of the smell for.good. I'm not sure the name of the gentleman who did the initial drywall installation, but they were professional and the work was top notch. Finally, Julio came in to finish the job. His attention to detail (including accounting for the warped construction of the building) blew me away. He worked fast and autographed his work with quality. Everything looks great and the smell is gone. My wife and I are over the moon to finally start using our pantry. Great job all around!
