
Meet Our Team
All it takes is one call to SERVPRO of Mission Valley East. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Ben , team member at SERVPRO of Mission Valley East]()
Ben
Ben is one of the founders of the company and oversees all aspects of SERVPRO of San Diego City SW including office operations, marketing, rebuild/construction. He also oversees all large commercial water, fire and mold losses. In his free time he enjoys spending time with his wife and two sons, and playing/watching soccer. Reach Ben at ben.sussman@SERVPROsdcity.com
![Jordan , team member at SERVPRO of Mission Valley East]()
Jordan
Jordan is one of the founders of the company and oversees all field operations and quality management for SERVPRO of San Diego City SW. In his free time, he enjoys going to the beach, traveling when time allows, and spending time with his family. Email Jordan at Jordan.Katz@SERVPROsdcity.com
![Lisa , team member at SERVPRO of Mission Valley East]()
Lisa
Lisa has been with SERVPRO of San Diego City SW in spirit from the beginning (as Ben's sidekick/wife), but officially since 2017. She manages our marketing efforts and community outreach efforts. She loves meeting people and building relationships, and strives to make every customer happy! Fun fact about Lisa: she's been to over 30 countries, and counting! Next on her bucket list is Iceland. In her spare time you can find her with Ben and their two precious sons, or at a yoga or pilates class. Contact Lisa at lisa.sussman@SERVPROsdcity.com
![Tawny, Office Manager, team member at SERVPRO of Mission Valley East]()
Tawny, Office Manager
Tawny is our incredible Office Manager. Without her, we'd be lost! She joined the team shortly after we opened, and is there to help with anything and everything. In her free time, she enjoys exploring beautiful San Diego with her three daughters. Email Tawny at tawny.hinkley@SERVPROsdcity.com
What our
customers are saying
When we moved into our townhouse, we discovered a nasty urine smell in our pantry. After a lengthy investigation into where the source was (no one's fault), it was Shey from ServPro that found the source. Shey removed the affected drywall and cleared the source from the cavity in the wall. Their commitment to the solving the problem put mine and wife's mind at ease that we were on the home stretch. Afterward, Mike returned to retreat the area after listening to my recommendation. By actively listening to the customer, he provided the much needed retreatment that got rid of the smell for.good. I'm not sure the name of the gentleman who did the initial drywall installation, but they were professional and the work was top notch. Finally, Julio came in to finish the job. His attention to detail (including accounting for the warped construction of the building) blew me away. He worked fast and autographed his work with quality. Everything looks great and the smell is gone. My wife and I are over the moon to finally start using our pantry. Great job all around!
Great service🤝
Daniel K came to one of my clients homes in Oceanside for an inspection of mold. He was very professional and honest. I definitely will be referring Daniel from Servpro to future clients.
The dry wall crew Oscar and Salvador did high quality work on our living room ceiling. They both very friendly and focused on their job be done 1st time right. This is 1nd time they worked on our home repair dry wall issues, we very much happy with their work.
We use Servpro of Sorrento Valley for a very difficult exterior water intrusion that led to a major mold issue in the downstairs of our townhouse. Daniel, the project supervisor, was excellent. He managed a complex mold remediation including significant demolition and decontamination involving most of our three bedrooms and two bathrooms. The majority of our contents were also ruined because of the mold as well. . He handled the project with great attention to detail and true professionalism throughout the entire process. We couldn't be happier with the job he did for us.
Have worked with these guys multiple times and I wouldn’t hesitate to recommend them. Sam stood out for his excellent communication and ability to make sure I understood where things were in the greater project. Antonio showed great care for and was especially respectful of our space (including working around a napping baby). Grateful for their expertise and thankful the project went so well.
Great friendly service the Project Manager Mr. McKay was very professional and Knowledgeable. The team was punctual, clean and accommodating
Highly recommend this company. They are professional/ punctual/ respectful and kept me informed throughout the process. I spoke with Rachel once everything was complete in my home to pay, and she was a gem to deal with.
The best in town
About Us
SERVPRO of Mission Valley East understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Mission Valley East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Mission Valley East can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Mission Valley East.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.




