Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

The #1 Choice in Cleanup and Restoration
24/7 Emergency Service
Water extraction, drying, and restoration
Ready for any source of water, flood, leak, sewage backup, etc.
Specialized technology and techniques

Here to Help^® 24/7

SERVPRO of Lancaster

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(661) 644-9505

4.8

(75 reviews)

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(661) 644-9505

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm Damage Sewage Cleanup Contents Packout & Storage Water Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

Assess

We inspect, document, and plan your restoration.

Mitigate

We act fast to stop damage and protect what matters most.

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:

Groundwater flooding
Storm
Pipe burst
Appliance failure
Sewage backup

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
Shut off your water source if you know the shutoff valve location and can reach it safely.
Turn off your electricity at the main panel, if you can do it without stepping in water.
Don’t use electrical appliances or outlets that might‘ve come in contact with water.
Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

75 Reviews

4.8

Leave Us A Review

Jo Faber

2 months ago

I cannot say enough great things about this company. We experienced a water loss at our home and David, and his team were out next day to help with the mitigation. Everyone was on time, professional and knew what they were doing. They assisted with preparing an estimate to submit to our homeowner's insurance company. For the reconstruction Kyle and his team were there on a daily basis, providing clear direction as to what was going on and the timeline. Heron was patient with us when we requested change orders and additional items to be added to the overall scope. Everyone was polite and professional. Everyday clean up ensued at the end of the day. I would highly recommend this business to anyone who needs help with mitigation or construction to their home or business property.

NOLA CRS

11 months ago

The best in town!!!!! Highly recommend

Derek Hayashi

about 1 year ago

Tony & Richard are an excellent pair of very thorough employees and went over and beyond expectations. I would consider them your A+team. Thumbs up to Servpro of Lancaster for servicing Altadena and caring for the people during this catastrophe. I can breath again in my house! Hip hop hooray! Tony & Richard thanks for caring and giving me a great experience with Servpro.

Susan Cherritt-Nave

about 1 year ago

All who were part of Servpro did an excellent job. Elijah was constantly in communication to make the process smooth.?

Jesse Toribio

over 1 year ago

I want to extend a huge thank you to the SERVPRO Lancaster team, especially Tony & Richard (and crew) for their outstanding work. From the moment they arrived, they were professional, efficient, and incredibly respectful of my home. They clearly explained every step of the process and worked quickly to address the issues. I truly appreciated their attention to detail and I highly recommend. Thank you!!

Trevor Gillhouse

over 1 year ago

David and Kyle really hit it out of the park here. After finding out that we had a slab leak with mold all over, their team made the entire restoration process smooth and stress-free. From the moment they arrived, they were professional, knowledgeable, and incredibly thorough. They took the time to explain every step, kept me updated throughout, and ensured that my home was restored to perfection. Their attention to detail and commitment to quality work truly exceeded my expectations. Thank you so much to everyone. I would highly recommend their services.

Jimmy Hahn

over 1 year ago

I am extremely grateful to David and his team for getting my family back into our home safely. They provided professional, expert and attentive service to remediate smoke and ash damage to my home after the Eaton fire. Tony and Richard were my site managers and did an awesome job! They were always ready to go above and beyond and exceed expectations. The whole team from Jenny and dispatch to the vendors and subcontractors ServPro worked with were all fantastic as well and had a shared commitment to customer service. I would highly recommend working with ServPro Lancaster.

Katie Enney

over 1 year ago

ServePro Lancaster was easy to work with. David was highly responsive to my questions and the work was easily scheduled.

Darcy BVi

over 1 year ago

As someone that got affected by the recent wildfires in SoCal, specifically the Eaton Fire, I want to write an honest review. I would give servpro lancaster east a 4/5. I believe they do outsource the people they hire to clean properties professionally. First, they did our outside. I would say that Tony and Rich did an amazing job cleaning our whole outside very thoroughly- entire back and front yard, the roofs: mainhouse, backhouse, garage. They also cleaned the driveway, removed all the dried leaves from all the corners of the house. They power washed the walls as well. They even went the extra mile of picking up old furniture and throwing it out for us. I’d give them both a 5/5 rating. Second, they hired people to clean our ducts/vents and I’d say these people also did an amazing job. They made sure all the ducts are well taken care of and even changed the main filter of the house. Before leaving, they checked the attic and saw that it was infested with rat poops, and despite it not being part of their work, they generously offered to clean it for free. 5/5 rating for them too! Highly recommended for them to be hired by the company again! Third, the most important part of the cleaning- the inside of the house. Experiencing a wildfire is a serious matter and since we have a toddler and a senior with respiratory problems that lives in the house, my expectations for this part of the cleaning were very high. There were 5 people in total, and I would rate them a 2/5. They did not clean the way a professional would do it. My family are considered a neat freak and unfortunately I could have done a way better job. How do I know they did not? There were so many surfaces that were left untouched- top of the fridge, top and back of the cabinets, back of the TV, side of the beds, etc…ashes and dust were still present and needed to be redone by myself because I am not risking my child to be inhaling this. If you are paying a lot of money, every corner and contents of the house needed to be cleaned professionally! And that was not met. Super dissatisfied with this part. If the company servpro outsourced these people, I dont recommend hiring them again. It’s a house that got affected by a wildfire and not just a normal day for them to clean it the way they did! Fourth, they had the whole insulation changed- everything new! I am pleased. 5/5 Fifth, they also outsourced someone to steam clean the mattresses and our big couch, and this person did an amazing job! Even removed the stain on our bed! 5/5 So thank you for the people who did their jobs professionally. Just sad about the whole inside cleaning part. ***UPDATE: After writing my review, servpro sent me a message stating that they want to make things right by redoing the cleaning of the inside of our house. The lady who came to clean did an amazing job, apologized on behalf of the previous cleaners, and made sure that I was happy before leaving. Thank you for making it a better experience for me and my family. Appreciate you guys.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely.

Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help.
Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.
Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items.
Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property.

What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.”

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

Residential Services

Commercial Damage Restoration Services

About

Flood Damage Restoration Services

Flood Damage Restoration Services

Quick Links:

Our Expert Restoration Process

Assess

Mitigate

Restore

Like It Never Even Happened

Need Help with a Commercial Property?

SERVPRO Helps with the Insurance Claim Process

Flood: What You Can Do Right Now

What Our Customers Are Saying

SERVPRO Flood Damage Knowledge Center