SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Downtown San Francisco, Mission District, Potrero Hill
Our Google Reviews
(415) 529-8221
5.0
(15 reviews)

Service Areas

Downtown San Francisco, CA | Mission District, CA | Potrero Hill, CA | San Francisco, CA

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Servpro did an amazing job communicating with my maintenance team and me during a recent incident. Servpro was extremely professional throughout the process and very efficient in setting up the remediation equipment. 10/10 would recommend to my coworkers and anyone working in management.

Christopher Rodriguez

I highly recommend Eder and his team! They were extremely responsive when I needed emergency service and communicated clearly throughout the entire process. Their professionalism stood out from start to finish. They also provided a detailed service report with excellent documentation, which gave me peace of mind. Thank you, Eder and team, for your prompt and professional service!

Snow Hu

Professional, thorough, and deeply knowledgeable. Omar in particular was excellent. Would definitely recommend this business for dry out and restoration needs.

Samuel McCormick

The entire Servpro team was amazing. They not only spent time up front to walk me through how to think about the issue I had, but also ensured to follow up. They did not push additional work and in fact recommended less work than I thought I needed, and so gave me confidence and trust. The pricing was also really competitive. I would use them again if needed.

Rahim Adatia

Our Servpro team led by Eder and Dejuan and helped by Vladimir and Jesus were AMAZING! The attention to detail far surpassed anything I expected and their communication was great. I cannot recommend them strongly enough and Servpro must be careful not to lose these very strong assets to their company!

Karin Olson

Dejuan and Vladimir were wonderful. A pleasure to have in my home very respectful. Did a great job they ROCK..🙏

susan garia

We hired ServPro of Downtown San Francisco, Mission District, Potrero Hill after our house suffered from ash, soot and smoke following the Eaton Fire. ServPro did a highly professional and effective job at cleaning our house and possessions and removing toxic materials. The project manager guided us through the process and was a very effective advocate with our insurance provider. He communicated with us often, available by text and email, and was extremely knowledgeable. The foreman of the team doing the work was also available and very open about communications. Every day he texted us an update of what was done that day, at just the right level of detail. During our walkthrough with the project manager and foreman after the job was completed, it was clear that the job was done at a high level of quality and thoroughness. In every bookcase and every cupboard, for instance, the structure itself was HEPA vacuumed and wiped, and each piece of contents was wiped. And during the walkthrough, all of our questions were answered directly, clearly, and with patience. Our suggestions were discussed or implemented on the spot. Bottomline is that we couldn’t ask more than ServPro provided for our job. Without question we would hire this ServPro franchise should we need their services in the future.

Jay Marx

Tony came within a moments notice to provide a second opinion to my water damage. He knew he might not have received my business, but he came anyway. I really wanted to move forward with Tony, but the other business already had their mitigation equipment in my property. He was thorough w/ the assessment, provided comments to the competing scope of work, walked me through concerns w/ my insurance claim. His expertise is much needed for peace of mind.

Tammy Taw

This was the most amazing crew of people that helped us clean up after the Palisades fire. They explained the whole process and took such care with our home. Big love and thanks to Dejuan , Dona Teresa, Jesus, Vladimir, and Roling 🩷

Liz Carey

About Us

Disasters can quickly get out of control in your home or business, and that is why we strive to provide a fast and reliable response when these emergencies occur. As a locally owned and operated firm, we work beyond Downtown San Francisco & The Mission District borders throughout San Francisco County to provide our community with guidance, support, and service when the unexpected happens.  Homes and businesses can experience various potential loss situations, ranging from water disasters and flooding to fire losses and biohazards. We are prepared to help with extensive training in these niches so that no customer waits for the restoration work their home requires. Just a few of our specialized services:

- Water Restoration - Extraction, Equipment, Demo, Disinfection, Content Manipulation/Packing - with a focus on salvaging materials

- Fire & Smoke Restoration - Corrosive cleaning, Inventory/packing/storage of contents, structure cleaning and demo, deodorization

- Commercial/Large Loss/CAT Events - We retain extensive resources to prepare for natural disasters and local significant events. Whether one building or an entire neighborhood, having the support of over 2,000 locations nationwide enables our team to effectively address any size project.  Our teams often travel, as well, to assist wherever the need is greatest.

- Biohazard Cleaning - Trauma/Crime Scene Cleaning, Bloodborne pathogen, terminal cleaning for hospitals, tear gas, incontinence, post-pest control cleaning

- Microbial Remediation - Environmental Controls, Removal & antimicrobial application, Post-demo detailed cleaning, and working directly with Industrial Hygienists for large or complex situations

- Cleaning and Disinfection - COVID, Commercial Kitchens, Detailed Event Cleaning, Post-Construction, Hospitals, Dialysis centers, Retirement Communities

- Reconstruction/Repairs - We are a General Contractor with in-house management ready to make it "Like It Never Even Happened"

Professional Mitigation Solutions When It Counts 

The pace with which we can respond to active disasters can often directly impact the damage that homes and businesses endure. With a team of IICRC Certified professionals available to mobilize quickly at any time of the day, mitigation can get started within hours of the first notice of loss. We are prepared to respond immediately for emergency mitigation needs with pre-stocked trailers and production vehicles loaded with leading extraction and drying tools. As water losses are the most common threat that professionals must face, we prepare for efficient water removal and stabilization. 

Post-Disaster Repairs and Reconstruction 

We want to be a one-stop-shop for restoration and repairs that your home might need after a disaster. With the general contractor license #937457, we can offer various helpful services to overcome structural damage and mitigate loss through efforts like a controlled demolition and discarding compromised materials. This same license can provide full-scale build-back services when necessary after a loss. 

Becoming More than a Restoration Company 

We are proud to be a recognized name in the restoration industry, but more importantly, a reliable source to our community and neighbors.  As such, we directly support and work closely with local first responders, athletic groups, fundraising and awareness efforts, as well as national organizations such as The American Red Cross and the American Cancer Society.

Roy Drake
Roy Drake
Owner of SERVPRO of Downtown San Francisco, Mission District, Potrero Hill

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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