Call: (760) 729-7505
Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Carlsbad
Our Google Reviews
(760) 729-7505
5.0
(93 reviews)
(760) 729-7505

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm DamageSewage CleanupContents Packout & StorageWater Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.
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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
93 Reviews
5.0
Leave Us A Review
T C
about 14 hours ago

We cannot say enough wonderful things about Rudy. He has been absolutely phenomenal throughout the final phase of repairs to our home following our fire. Beyond the quality of his painting and drywall work, what has really stood out to us is the care and consideration he puts into everything he does. Because we are living in our home while the remaining repairs are being completed, Rudy takes the time every single day to make sure our home is put back together so that we can resume our normal life in the evenings. He is incredibly respectful of our space, cleans up thoroughly, stays on schedule, and communicates with us every step of the way. After such a long and difficult restoration process, having someone like Rudy working in our home has made such a difference. He takes pride in his work, pays attention to the details, and genuinely cares about doing things the right way. He is professional, kind, and incredibly considerate—and on top of all of that, we genuinely enjoy having him around. He has made this final phase of our restoration so much easier for us. We are incredibly grateful for his expertise and everything he has done to help get our home back to where it should be.

Caley Rolt
9 days ago

Team Araya -specifically Alex and Rudy- were amazing. They made sure the restoration was done in a timely manner and communicated how the process would work before we even started. I appreciated the attention to detail in making sure it was like we had never opened the wall in the first place. Thank you!!!

andres estrada
10 days ago

Marcos was fantastic. He came and saw, got all the appropriate materials, came back and put up the semi-permanent bracing wall and boarded up the giant hole in the side of the house all within the same day. Efficient, clean professional. Even sealed up the tiny gaps with expanding foam so critters cant get in while we wait for permits to pass. Thank you Marcos! Great job!!!

James Camden
12 days ago

ServPro has two excellent Home restoration technicians, Jose and Eduardo Ortega. They were solely responsible for the reconstruction of our damaged ceiling and stairway wall, from an extensive water leak caused by our recently installed HVAC systems. They were very professional in completing the work, which resulted in the total restoration of our home’s ceiling and stairway wall to its “original condition.” They are to be commended for the quality of their work, as well as their competency and conduct throughout the two days they were at our home. Jose and Eduardo showed up promptly, working diligently throughout many hours, exhibiting skills in the various areas of the job (drywall, texturing, painting, removing scaffolding), as well showing a cheerful disposition and displaying respect for my wife, me, and our home. We highly recommend ServPro, based on work of these two exceptional technicians!

Michael McGrady
13 days ago

Marcos Ramirez is fantastic! He is very thoughtful, does a great job and I feel very comfortable having him work in my home. Beautiful job painting, woodworking , drywall and baseboard. Would have him again.

Phyllis Balan
25 days ago

Justino showed attention to detail and pride in workmanship. He was very helpful, tidy and willing to answer all my questions

Laura Quitugua
about 2 months ago

Excellent customer service from Lucy in front office, Mike and Edgar project managers. Excellent workmanship by all and in particular from Sid, drywaller and Francisco tile man. My bathroom renovation exceeded expectations. definitely recommend this company.

Joe Locascio
about 2 months ago

Edwardo and Leo Ortega the finish carpenter team were excellent! Polite, neat, respectful, and cleaned up their work areas well.

Lauralee K
about 2 months ago

I had an absolutely wonderful experience with Servpro and their entire crew from start to finish. The entire process was handled with professionalism, excellent communication, and genuine care, making what could have been a stressful experience so much easier. A special thank you to Brittany Ronaldo, the Reconstruction Project Manager, who kept everything organized and running smoothly. Her communication, professionalism, and attention to every detail made me feel confident throughout the entire project. I also want to recognize Junior Gonzalez, the Large Loss Project Manager, for his leadership and dedication. It was clear that he cared about delivering quality work and making sure everything was completed to the highest standard. A huge thank you to Leo Ortega, who did an outstanding job with the drywall, painting, and finishing work. His craftsmanship and attention to detail were exceptional, and the finished work looks flawless. And finally, I can’t say enough about Jose Ortega, who custom built the most gorgeous shelves for me, complete with beautiful mood lighting. I couldn’t be more pleased with the final result! I shared my vision board with him, and he brought it to life perfectly. The shelves exceeded my expectations and have completely transformed the room. It’s rare to find a team that is not only highly skilled but also kind, dependable, and committed to excellence. I truly couldn’t be happier with my experience with Servpro and their amazing crew. I highly recommend them to anyone looking for quality workmanship and outstanding customer service!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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SERVPRO of Carlsbad
2244 Faraday Ave
Ste 108
Carlsbad, CA 92008
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