Roy Drake
Roy Drake
Owner of SERVPRO of Belmont / San Carlos

Meet Our Team

All it takes is one call to SERVPRO of Belmont / San Carlos. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Belmont / San Carlos
Our Google Reviews
(650) 591-4137
4.4
(44 reviews)
Meet our Team. Here to Help 24/7
  • Roy Drake, team member at SERVPRO of Belmont / San Carlos

    Roy Drake

    Roy Drake is the CEO of Cleanair Image Inc. DBA SERVPRO of Belmont/San Carlos, San Leandro and Stockton. He has been in the cleaning and restoration industry since the late 1990’s and has owned and operated his SERVPRO franchises since 2006. Roy is Master Certified in the IICRC with more than ten certifications. He leads his team of highly qualified professionals with industry knowledge, quality workmanship, and instilling confidence in all that it will be...

    "Like It Never Even Happened"

  • Rhia Shiek, team member at SERVPRO of Belmont / San Carlos

    Rhia Shiek

    Rhia serves as our Senior Vice President. Rhia has 15-ongoing years of SERVPRO leadership, specializing in content valuation for 5 years before SERVPRO, and had her Real Estate license with a focus on financing prior to that. As a storm event and large loss veteran, her focus is in the overall operating systems and supporting our territory leaders to motivate and educate their teams to exceed our client's expectations.

    She is IICRC Certified in Fire/Smoke, Odor, Water, and Applied Structural Drying. She is a dedicated and reliable asset to the team.

  • Jose Medrano, team member at SERVPRO of Belmont / San Carlos

    Jose Medrano

    Jose serves as our Operations Manager, overseeing mitigation teams, facilities, and equipment to ensure that every crew is prepared, equipped, and motivated to take on any size loss. With over 15 years of experience, Jose is known for his dedication and leadership — always ready to travel for storm responses or answer a call in the middle of the night to support his team.

    When not in SERVPRO green and orange, you'll find him head to toe in Red & Gold - Go Niners!

  • Magali Beltran, team member at SERVPRO of Belmont / San Carlos

    Magali Beltran

    Magali is the Director of Shared Services Magali started in the restoration industry providing education to those that were not familiar with the process. We were blessed to have Magali join our team with a world of knowledge and incredible customer care skills. Over the last 5+ years, they have not only developed an incredible team, but "Mags" has taken the reins on many foundational projects and is a core member of Team Drake

    A true leader!

  • Reyes Gutiérrez, team member at SERVPRO of Belmont / San Carlos

    Reyes Gutiérrez

    Reyes is our highly valued Estimating Manager. Starting as a technician and growing to a Crew Chief, he then brought his skills to the office as an Estimator and on to Management of the Estimating team. Reyes has built a talented group focused on accuracy and compliance, supporting the conditions of carriers and ensuring that our final package tells the story of that project. Even though his day to day finds him in the office, when there is a need, he does not hesitate to jump back in the field and lend a hand.

  • Carrie Jensen, team member at SERVPRO of Belmont / San Carlos

    Carrie Jensen

    Carrie is our Accounts/Receivable Clerk, specializing as our collections coordinator. She delegates all collections and ensures payments are being made on time. Monitoring all job invoices and keeping QuickBooks intact.

  • Eder Benavides, team member at SERVPRO of Belmont / San Carlos

    Eder Benavides

    Eder is our Commercial/Large Loss Division Manager taking on projects that require detailed attention and complex solutions. His experience comes from a long history in the restoration industry acting in various roles from support to leadership. During his years with Team Drake, Eder has become not only a core asset, but a reflection of commitment, strength, and genuine care, evident in each opportunity to serve.

  • Mercedes Yanez-Santori , team member at SERVPRO of Belmont / San Carlos

    Mercedes Yanez-Santori

    Mercedes works as our Large LossCoordinator,and Eder's right hand. After 9 years as our Production team's dedicated support, she has developed into mentor for those around her. Given her strategic approach to all matters, she was promoted to handle our more complex projects and continues to grow her talents within Team Drake. While learning from the best, we know Mercedes' talents are limitless.

  • Veronica Rios, team member at SERVPRO of Belmont / San Carlos

    Veronica Rios

    Veronica is our Production Development Manager

    Veronica has been in the industry for over a decade from recruiting and staffing to actively on projects in the field. Veronica instills confidence in each team member while assisting them to find their career path within the company. She will always make you feel like a true priority, and she is the first person to celebrate her teammates achievements. Humble and genuine!

  • Moises Rosales, team member at SERVPRO of Belmont / San Carlos

    Moises Rosales

    Moises is our Marketing Coordinator. He is the administrator of all of our social media. Moises works in the community/public relations field by developing business bonds and providing educational opportunities for outside parties. He works side-by-side with the Administration and Production team as well as our customer service field.

  • Edwin Ordonez, team member at SERVPRO of Belmont / San Carlos

    Edwin Ordonez

    Edwin is one of our top Crew Chief/Superviors. He has been on our team for the last 8 years, and in the industry for over 14 years. Not only does Edwin lead the way in customer care and knowledge, he also actively works with new team members to provide mentoring and direction on our core standards. He is widely respected and it shows in his Google reviews!

  • Dejuan Muschamp, team member at SERVPRO of Belmont / San Carlos

    Dejuan Muschamp

    Dejuan is making his mark on the company, currently acting as a Crew Chief with limitless potential. From the day Dejuan joined the team, he has brought ambition and a positive outlook to each challenge, and is always the first to help when called upon. He prides himself on professional and quality service, and is an example of success through dedication to his teammates.

  • Roy Drake, team member at SERVPRO of Belmont / San Carlos

    Roy Drake

    Roy Drake is the CEO of Cleanair Image Inc. DBA SERVPRO of Belmont/San Carlos, San Leandro and Stockton. He has been in the cleaning and restoration industry since the late 1990’s and has owned and operated his SERVPRO franchises since 2006. Roy is Master Certified in the IICRC with more than ten certifications. He leads his team of highly qualified professionals with industry knowledge, quality workmanship, and instilling confidence in all that it will be...

    "Like It Never Even Happened"

What our
customers are saying

Servpro really helped us out when we had a massive fire sprinkler leak at our home. They came in with a solid plan and executed on schedule. Really appreciate the team’s professionalism, thoroughness, and experience. Shout out to Tony for leading us through the process, and to Nicolas, Esteban, Gerardo, Grecia, and Jose G for doing such an excellent job!

Lancelot Yupingkun

Had the opportunity to work with ServePro after a failed water heater caused water damage in my garage and inside my home. From the initial call to the scheduling to on-site service, they handled everything professionally, answered my many questions, and were thorough in their explanations. The on-site crew was friendly, efficient and kept everything clean and neat through and including the demolition. Special recognition for Carter and Andy who were here most often and did an outstanding job. Thank you, ServePro!

Tia Smith

This crew was totally professional. They came in and evaluated what needed to be done, provided an estimate and got us on their schedule. They were on time, and clean. Communication was excellent between the front office and the project manager. A detailed billing was recevied with the final invoice showing all the labor hours spent on the job , the cost of equipment, disposal of material, etc. They came in under the projected estimate! I would definitely recommend the San Carlos servpro to anyone that needs this type of help

nina davies

Servpro was professional, responsive, and communicated with us through a multi-party remediation process. They went above and beyond to remove equipment after hours to accommodate our moving schedule post-remediation. Very pleased with their level of service.

Boo Burrell

Great experience with professional results and responses from the team. Detailed explanation of work to be done and status of what specifically was completed for support.

Wil & Melody Hsu

Excellent service. The techs were professional and personable.

Marvin Moskowitz

Jesus stopped by to do an inspection at my home super phenomenal service would recommend him again

Marsel Zemaryalai

Very professional, hard working and courteous. They took care of every aspect of my water damage and restoration process.

Paula Frank

our house recently had a large tree branch fall through the roof. Of course it was raining at the time and we had not only the 2ft by 4 ft hole in the roof but water damage. Servpro was on site within hours of our call and I have to say their Master techs Jose G and Luis O we're very professional, courteous, knowledgeable and greatly appreciated by us. I would also like to give a shout out to Tony Garcia 4S excellent communication on keeping us updated and working with our tenants. thanks again servpro.

me too

About Us

Disasters can quickly get out of control in your home or business, and that is why we strive to provide a fast and reliable response when these emergencies occur. As a locally owned and operated firm, we work beyond Belmont/San Carlos borders throughout San Mateo County to provide our community with guidance, support, and service when the unexpected happens.  Homes and businesses can experience various potential loss situations, ranging from water disasters and flooding to fire losses and biohazards. We are prepared to help with extensive training in these niches so that no customer waits for the restoration work their home requires. Just a few of our specialized services:

- Water Restoration - Extraction, Equipment, Demo, Disinfection, Content Manipulation/Packing - with a focus on salvaging materials

- Fire & Smoke Restoration - Corrosive cleaning, Inventory/packing/storage of contents, structure cleaning and demo, deodorization

- Commercial/Large Loss/CAT Events - We retain extensive resources to prepare for natural disasters and local significant events. Whether one building or an entire neighborhood, having the support of over 2,000 locations nationwide enables our team to effectively address any size project.  Our teams often travel, as well, to assist wherever the need is greatest.

- Biohazard Cleaning - Trauma/Crime Scene Cleaning, Bloodborne pathogen, terminal cleaning for hospitals, tear gas, incontinence, post-pest control cleaning

- Microbial Remediation - Environmental Controls, Removal & antimicrobial application, Post-demo detailed cleaning, and working directly with Industrial Hygienists for large or complex situations

- Cleaning and Disinfection - COVID, Commercial Kitchens, Detailed Event Cleaning, Post-Construction, Hospitals, Dialysis centers, Retirement Communities

- Reconstruction/Repairs - We are a General Contractor with in-house management ready to make it "Like It Never Even Happened"

Professional Mitigation Solutions When It Counts 

The pace with which we can respond to active disasters can often directly impact the damage that homes and businesses endure. With a team of IICRC Certified professionals available to mobilize quickly at any time of the day, mitigation can get started within hours of the first notice of loss. We are prepared to respond immediately for emergency mitigation needs with pre-stocked trailers and production vehicles loaded with leading extraction and drying tools. As water losses are the most common threat that professionals must face, we prepare for efficient water removal and stabilization. 

Post-Disaster Repairs and Reconstruction 

We want to be a one-stop-shop for restoration and repairs that your home might need after a disaster. With the general contractor license #937457, we can offer various helpful services to overcome structural damage and mitigate loss through efforts like a controlled demolition and discarding compromised materials. This same license can provide full-scale build-back services when necessary after a loss. 

Becoming More than a Restoration Company 

We are proud to be a recognized name in the restoration industry, but more importantly, a reliable source to our community and neighbors.  As such, we directly support and work closely with local first responders, athletic groups, fundraising and awareness efforts, as well as national organizations such as The American Red Cross and the American Cancer Society.

Roy Drake
Roy Drake
Owner of SERVPRO of Belmont / San Carlos

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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