SERVPRO of Azusa / Covina

I had a water leak in my home, and the entire team at SERVPRO made a stressful situation so much easier. From the very beginning, Marissa, the sales representative, was professional, responsive, and made sure I understood the process. Robby took the time to explain everything in detail, answered all of my questions, and kept me informed every step of the way. A huge shout-out to the restoration crew for their hard work. They showed up on time, were respectful of my home, and did an outstanding job repairing everything. The quality of their work and attention to detail really stood out. If you’re dealing with water damage, I highly recommend SERVPRO. Their customer service, communication, and workmanship were top-notch from start to finish. Thank you to Marissa, Robby, and the entire team for turning a stressful experience into a positive one!

Marissa is amazing, called her for a leak in my office in the morning by the afternoon your team was here to assist. Great service! Highly recommend!

Five stars for Servpro and especially Marissa! She made a stressful situation easy by walking us through the problem and sending a great tech to our home. Each part of the process was handled with care and expertise. Most importantly, they were honest—they gave us expert advice instead of trying to upsell us on services we didn't need. Truly a seamless experience. Highly recommende

I could not recommend Servpro more. From dealing with Marissa to getting an idea of what the issue was to the tech coming out to our home each part of the experience was seamless, thoughtful, and amazing. They took the time to assess the situation and provided us with expert advice. I didn’t feel as though they were trying to sell me a service or offer me any service services that were not needed. I will recommend them to everyone I know.

Wow I must say top notch service for sure! I reached out to Marissa for some water damage at a home. She sent out her team that day, assessed the damage and we’re back to address the issues. They were amazing and put everything back like if nothing happened. Totally would use them again!

Servpro is awesome. They have the most professional and best customer service I’ve ever encountered. I truly recommend them to all my friends and family and I can’t wait to use them again.

When a business serves great customer service, I know I will be taken care of and guided through the process with ease and answered questions along the way. Thank you Marissa & SERVPRO team for always serving the best in the community!

Servpro was quick and efficient. They delivered large fans and dehumidifiers and started the drying process after my house flooded. They opened my walls to dry the framing and drywall to prevent mold from growing. They were professional and courteous. They knew what needed to be done next for the pack out company and the remediation company. They helped to guide me through the process that takes place before the contractors begin to repair the walls and put in the flooring. The office staff was also very knowledgeable and helpful. They worked with my Insurance company for the billing I just had to sign off on their work. I highly recommend using this company if you ever need help with a fire or flood.