Call: (714) 748-7800
Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Anaheim Central / Garden Grove East
Our Google Reviews
(714) 748-7800
4.9
(38 reviews)
(714) 748-7800

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm DamageSewage CleanupContents Packout & StorageWater Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.
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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
38 Reviews
4.9
Leave Us A Review
David M
14 days ago

⭐⭐⭐⭐⭐ Exceptional Service from Marc of Servpro Anaheim!! We had an incredible experience with Servpro, all thanks to Marc. We were worried about a potential slab leak, and Marc went above and beyond to give us total peace of mind. Instead of rushing through the job, he thoroughly tested multiple different methods to check for any issues. It was clear that he wasn't just relying on his full array of tools, but also drawing on his extensive experience to get us the most accurate assessment possible. What truly set him apart was his dedication after the job was done. Even though his shift had already ended, Marc stayed late to carefully explain everything to us, answer all of our questions, and give us outstanding recommendations for our next steps. His patience and expertise made us feel completely reassured during a stressful situation. If we ever run into any issues in the future, Marc is hands-down the person I trust. Highly recommend asking for him if you need help!

joenelie uehara
15 days ago

We had such a great experience with SERVPRO of Anaheim/Garden Grove! Marc and Maram were absolutely amazing and provided phenomenal customer service from beginning to end. They were responsive, professional, and truly made us feel like we were in good hands. Their team did quality work and was dependable throughout the entire process. It’s hard to find a company that you can truly trust, and SERVPRO definitely delivered. Reliable, trustworthy, and highly recommended! 🩷

Ramon Flores
4 months ago

Huge shout out to the Chino team for being extremely helpful throughout the entire claims process. From the very beginning, Fernand was very informative, professional, and kept me updated through every step and phase of the project, which made the entire process much less stressful. The crew was outstanding as well. Kevin D, Kevin G, Deallen, Felipon, Juan, and Reggie were all professional, respectful, and worked very cleanly throughout the job. They always picked up after themselves and completed everything thoroughly and efficiently. Thank you again to the entire Chino team for the excellent service and great communication throughout the project.

duyen tong
5 months ago

If I could give 10 stars, I would! I’ve had such an amazing experience with this company and especially with Marc. He went above and beyond in providing exceptional service. I felt like it was talking to a friend who is extremely knowledgeable and professional about mold. He also great people skills and can help you in a very stressful situation. This is my first time using this company and this will probably be the only company I’ll use if mold issues/concerns were to ever come up. He didn’t even charge for spending time talking to me and my tenants for probably over an hour! Who does that anymore? I’m so happy I called him and the situation was handled with care and immediate attention. Thank you, Marc! You’re amazing. I’d definitely recommend using this company.

Jeff Terreros
5 months ago

As a property manager we heavily rely on our vendor network to service the properties we are entrusted with. We've found Maram & Marc to be trusted partners. They run a local ServPro franchise and are top notch. Their wealth of experience makes you feel comfortable working with them when the problem of water leaks come up. I would suggest trusting them with your project... give them a call today!

Tamara Murad
8 months ago

I would highly recommend using Servpro. Marc, Maram, and their team are reliable and professional. My experience with them was seamless, they were extremely helpful and kind and responded with excellent knowledge of the issue. I knew I was in great hands with them. I’m grateful for their dedication and exceptional service.

Alvaro Orellana
8 months ago

As a subcontractor, it’s always a pleasure working with Servpro. Their team is professional, organized, and communicates clearly from start to finish. Maram is great to work with—always respectful, responsive, and on top of every detail. Servpro runs jobs efficiently and treats everyone involved with professionalism. I highly recommend working with them.

Alvaro Orellana
8 months ago

Maram and the Servpro team were amazing during my home flood. They responded quickly, were professional, and made the whole process stress-free. Maram was very helpful and kept me informed the entire time. Highly recommend Servpro for water damage restoration!

Nicole Espejo
8 months ago

Marc was a huge source of reassurance and support during a very stressful remediation experience for my partner and I. He explained everything clearly and thoroughly, so we always knew what was happening and what to expect. He was patient, professional, and kind, and never made us feel like a burden for asking questions. His calm, thoughtful communication made an overwhelming situation feel manageable. Marc’s integrity and commitment to doing things the right way truly stood out. We’re very grateful for his guidance and for the support from the Servpro team.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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CSLB (California): 1064930
General Contractor License: 1064930
SERVPRO of Anaheim Central / Garden Grove East
1501 N. Raymond Ave, Suite J
Anaheim, CA 92801
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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

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