Wei Dong Ou, Fei Han
Wei Dong Ou, Fei Han
Owners of SERVPRO of Central Vancouver

Meet Our Team

All it takes is one call to SERVPRO of Central Vancouver. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Central Vancouver
Our Google Reviews
(604) 737-8776
4.9
(67 reviews)
Meet our Team. Here to Help 24/7
  • Alex Han, team member at SERVPRO of Central Vancouver

    Alex Han

    Hi, my name is Alex Han, and I’m the General Manager at SERVPRO of Central Vancouver. I’ve worked in the construction industry for over 20 years, and during that time, I’ve been fortunate to gain experience in a wide range of roles — from hands-on trades to project management. In recent years, I’ve focused more on restoration work, helping clients recover from water, fire, and mold damage.

    I hold several industry certifications, including Red Seal plumber and electrician, B-level gas technician with BC Safety Authority, ASTTBC home inspector, AHERA asbestos inspector, and IICRC certifications in flood, fire, and mold restoration. These qualifications help me better support our team and serve our clients.

    I’m passionate about what I do and always aim to bring practical, dependable solutions to each project. I believe in working hard, staying hands-on, and continuously learning — qualities that I try to carry into every job and every client interaction.

  • Mandy Meng, team member at SERVPRO of Central Vancouver

    Mandy Meng

    Mandy Meng is the Office Manager at SERVPRO of Abbotsford and has been with the company for over three years.

    She handles project file coordination, administration, and HR support, ensuring daily operations run smoothly. With a Master’s degree in Economics and a strong background in economic management, Mandy brings both structure and professionalism to the team.

  • Richard Liu, team member at SERVPRO of Central Vancouver

    Richard Liu

    Richard Liu is a Project Manager at SERVPRO of Central Vancouver & Abbotsford and has been with us for over three years.

    With an educational background in construction, Richard brings both technical knowledge and hands-on experience to every project. His positive attitude, warm smile, and approachable manner help create a comfortable and reassuring experience for clients throughout the restoration process.

    His friendly approach and professionalism leave a lasting impression on everyone he works with.

  • Asher Yang, team member at SERVPRO of Central Vancouver

    Asher Yang

    Asher Yang is a Project Manager at SERVPRO of Central Vancouver & Abbotsford with two years of experience.

    He began his career as a Water Technician and quickly developed strong hands-on skills through active learning. Asher has also demonstrated excellent organizational and communication abilities, growing rapidly into an effective project manager. His careful, patient, and responsible approach earns him high praise from clients on every project he manages.

  • Leo Tan, team member at SERVPRO of Central Vancouver

    Leo Tan

    Leo Tan is a Junior Project Manager at SERVPRO of Central Vancouver & Abbotsford. He has been with the company for two years.

    Leo started his career with us as a Water Technician, where he quickly stood out for his strong work ethic, reliability, and ability to learn fast. Leo always brings energy and focus to every job and is committed to delivering quality results for our clients.

  • Dinesh Gurung, team member at SERVPRO of Central Vancouver

    Dinesh Gurung

    Dinesh is a Water Technician at SERVPRO of Central Vancouver & Abbotsford and has been a dedicated member of our team for over two years.

    He is known for his strong work ethic and willingness to go the extra mile, no matter the challenge. Dinesh has completed the SERVPRO Employee Certification Training Program and consistently demonstrates reliability and commitment on every job.

  • Ming Li, team member at SERVPRO of Central Vancouver

    Ming Li

    Ming Li has been a Water Technician at SERVPRO of Abbotsford for three years.

    He approaches his work with reliability and steadiness, always completing tasks carefully and professionally. Ming’s calm and dependable nature brings confidence to both the team and our clients.
    He has been a loyal and valued member of our crew throughout his time with us.

  • Henry Zhang, team member at SERVPRO of Central Vancouver

    Henry Zhang

    Henry Zhang is a Reconstruction Technician at SERVPRO of Central Vancouver & Abbotsford and has been with us for over five years.

    With more than 20 years of experience in renovation, Henry is a key pillar of our reconstruction team. His expertise and steady workmanship make him an essential part of every project.

  • Jason Ou, team member at SERVPRO of Central Vancouver

    Jason Ou

    Jason Ou is a Water Technician at SERVPRO of Central Vancouver & Abbotsford and a fresh talent on our team.

    Though young, Jason approaches his work with great diligence and enthusiasm. He learns quickly, stays humble while mastering every detail, and shows strong potential for growth in the field.

What our
customers are saying

I had a great experience with this restoration company. The whole process was handled professionally and efficiently from start to finish. Asher, our project manager, was great throughout the whole process. He was professional, responsive, and made sure everything went smoothly.Alex and Mandy were also amazing — both were very friendly, helpful, and easy to communicate with. The whole team did a great job and we’re really happy with the final result. Thank you again to Asher, Alex, and Mandy for making the restoration process so much easier for us. Would definitely recommend them!

Ye Yan

I’m very happy with the service from SERVPRO. We had a mold issue from our roof, and they came out quickly and took care of it really well. The crew was professional, careful, and very thorough. I especially appreciated how much they did to protect the rest of the house while they were working. Everything was covered and sealed off properly, and they kept the work area very clean. The whole process was much easier than I expected. They did a great job, finished quickly, and the price was very reasonable. I would definitely recommend them. Really good people and great service!

Fun Art

(Translated by Google) Excellent service! The best service company! Every owner and employee is wonderful; Alex, Prebh, and Dinesh are all top-notch in attitude and professionalism! (Original) 非常棒的服务!最好的服务公司!每一位老板和员工都很好,Alex、Prebh、Dinesh态度、业务都一流!

Hong Li

(Translated by Google) ServerPro provided exceptional service after our flooding. Shawn and Dinesh, Bruce responded quickly and were extremely professional, taking the time to explain each step of the repair process in detail. They meticulously protected our home, installed dehumidifiers, monitored the dehumidification process, and ensured everything was handled properly. Their attention to detail, communication skills, and customer service were all top-notch. If you are looking for a reliable flood repair company, I highly recommend ServerPro; they truly exceeded expectations. (Original) ServerPro 在我们遭遇水灾后提供了卓越的服务。Shawn和dinesh,Bruce 反应迅速,态度极为专业,并花时间详细解释了修复过程的每一步。他们细致周到的保护了我们的住所,布置了除湿设备,监控了除湿进程,并确保所有工作都得到了妥善处理。他们对细节的关注、沟通能力以及客户服务水平均属上乘。如果您正寻求一家值得信赖的水灾修复公司,我强烈推荐 ServerPro,他们确实做到了超出期望。

林添松

Really appreciate the efficiency of Servpro, led by the Project Manager, Asher. He attended the emergency issues with professionalism and I am highly impressed.

Michelle Wong

Asher was recommended by my insurance company for my car hit class window repair. The whole team was very professional and had a good attitude. I am very satisfied with the service.

ZHI XIAN WANG

Our store was hit by a vehicle,and SERVPRO responded immediately to help with cleanup and site containment. Special thanks to project manager Asher for coordinating everything on-site and providing us with very professional support and advice during a stressful situation. Highly recommended.

Jane Jian

(Translated by Google) SERVPRO's service was fantastic! They quickly fixed a leaking toilet on the second floor that caused a ceiling leak on the first floor. The team was incredibly professional, meticulous, and their post-repair cleanup was excellent. A special thank you to Asher; he was extremely professional and also shared a lot of useful home maintenance tips. If you need home repair services, they're the perfect choice. (Original) SERVPRO 的服务太棒了!他们帮我快速修复了二楼马桶漏水引起的一楼天花板漏水问题。团队非常专业,工作细致入微,事后清理也做得很到位。特别感谢 Asher,他表现得非常专业,还科普了很多有用的房子保养知识。如果你需要房屋修复服务,选他们准没错

Xiaoqi Feng

(Translated by Google) My home unfortunately caught fire, but thankfully the SERVPRO team responded quickly, immediately controlling the spread of the fire and efficiently handling the aftermath. They also cooperated actively with the insurance company, successfully completing the entire reconstruction process. Special thanks to Project Manager Asher, who oversaw the entire reconstruction process. He was professional, meticulous, patient, and very polite, helping me resolve many issues throughout the process, which made me feel very secure. Overall, I was very satisfied with the experience and would highly recommend him. Thank you to the renovation team for their superb service spirit and attitude. Their dedication, enthusiasm, politeness, and patience left a deep impression on us! I will never forget your excellent service. Thank you so much! Unfortunately, our home experienced a fire. Fortunately, the SERVPRO team responded quickly, containing the damage immediately and efficiently advancing the subsequent restoration work. They also cooperated closely with the insurance company to successfully complete the entire rebuilding process. A special thanks to the project manager, Asher, who was in charge of our home's reconstruction from start to finish. He was professional, meticulous, patient, and incredibly polite, helping me solve many issues along the way and giving me great peace of mind. The overall experience was extremely satisfying and highly recommended. A huge thank you to the renovation team—you are absolutely amazing! Your outstanding service spirit and attitude, along with your dedicated, enthusiastic, and polite service, left a deep impression on us! We will never forget your excellent service. With a grateful heart, thank you for everything. (Original) 我家不幸发生了火灾,幸好SERVPRO团队迅速响应,第一时间控制了灾情的进一步扩大,并高效推进后续处理工作。他们还积极配合保险公司,顺利完成了整个重建过程。 特别感谢项目经理Asher,全程负责我家的重建工作。他专业细致、沟通耐心且非常有礼貌,在过程中帮我解决了许多问题,让人非常安心。整体体验非常满意,值得推荐。 感谢装修团队超级好,非常棒的服務精神和態度,盡心盡力,熱情有禮耐心的服務令我們留下深刻印象!我永遠不會忘記您們優良的服務,感恩的心,感謝有您們! Unfortunately, our home experienced a fire. Fortunately, the SERVPRO team responded quickly, containing the damage immediately and efficiently advancing the subsequent restoration work. They also cooperated closely with the insurance company to successfully complete the entire rebuilding process. A special thanks to the project manager, Asher, who was in charge of our home's reconstruction from start to finish. He was professional, meticulous, patient, and incredibly polite, helping me solve many issues along the way and giving me great peace of mind. The overall experience was extremely satisfying and highly recommended. A huge thank you to the renovation team—you are absolutely amazing! Your outstanding service spirit and attitude, along with your dedicated, enthusiastic, and polite service, left a deep impression on us! We will never forget your excellent service. With a grateful heart, thank you for everything.

Kay Yang

About Us

As a reliable and reputable company, SERVPRO specializes in providing emergency restoration and cleaning services. With over 50 years of experience in the industry, we take pride in employing highly trained professionals who possess extensive knowledge in the latest techniques for restoration and cleaning. Our local franchise in Central Vancouver is locally owned and operated, enabling us to deliver a personal touch and meticulous attention to detail that larger corporations often lack. We are committed to offering 24/7 emergency services and responding promptly to emergencies, ensuring that we arrive at the scene within hours of the initial call. With our state-of-the-art equipment and technology, we guarantee that restoration and cleaning services are performed efficiently and effectively.

At SERVPRO of Central Vancouver, our goal is simple—to be "SUPER" after we complete each job. We firmly believe that achieving "SUPER" status involves the following principles:

S: Satisfied customer. Customer satisfaction is our foremost priority.
U: Be Useful and helpful; we are always here to assist.
P: Professional. A satisfied customer comes from a professionally executed job.
E: Go the Extra mile. We consistently go the extra mile to ensure not only customer satisfaction but also their happiness.
R: Reliable. We are committed to being there for our customers whenever they need us.

Additionally, we are pleased to offer services in both English and Chinese, which can be particularly helpful for any new immigrant clients facing language barriers, especially in the Greater Vancouver area.

Wei Dong Ou, Fei Han
Wei Dong Ou, Fei Han
Owners of SERVPRO of Central Vancouver

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test