Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East

Our Google Reviews
(520) 760-9352
4.9
(564 reviews)

Service Areas

Tucson, AZ | Catalina Foothills, AZ | Redington, AZ | Mt. Lemmon, AZ | Willow Canyon, AZ | Italian Spring, AZ | Ventana Canyon, AZ | Bonita Ridge, AZ | Anthony Estates, AZ | Redington Ranch, AZ | Oro Valley, AZ | Marana, AZ | Catalina, AZ | Tortolita, AZ | Casas Adobes, AZ | Rancho Vistoso, AZ | Dove Mountain, AZ | Kino, AZ

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup Services in Tucson and Oro Valley

A sewage backup is a serious property emergency, not a standard mess. Sewage, or black water, is a Category 3 biohazard containing pathogens like E. coli and Hepatitis A. SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East provide 24/7 emergency response to contain and eliminate these health risks.

What Our Sewage Cleanup Process Covers

Owners Kevin Thole and Matt Hulsey lead a team that understands local challenges, from root intrusion in older clay pipes to monsoon-driven system overloads. Following IICRC protocols, we contain contamination immediately, neutralize pathogens with EPA-approved antimicrobials, remove non-salvageable materials like saturated drywall, and eliminate odors at the source using advanced air scrubbing.

Why Professional Sewage Cleanup Matters

Raw sewage carries bacteria and viruses that pose real health risks if mishandled. Without proper extraction, sanitization, and structural drying, contamination can spread through flooring, walls, and air systems, leading to mold growth and lasting damage to your property.

Residential and Commercial Sewage Restoration

Whether it's a toilet overflow at a Catalina Foothills home or large-scale black water flooding in a commercial building near Oro Valley, our team responds with industrial-grade equipment to restore safe, sanitary conditions quickly and discreetly.

Insurance Support for Sewage Damage

We document the damage thoroughly and coordinate directly with your insurance provider, helping keep the claims process moving so you can focus on getting back to normal.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thanks for cleaning up the huge mess left after the washer hose came off. My house is dry again. Very professional workers, too, I might add. I told my neighbors how good a job you did, too. 

Dwight B.
Tucson

Glad SERVPRO is always ready. My mother forgot her tub was running and overflowed it. Thank you for taking care of her home. 

Theresa F.
Tucson

We thought it was going to be a total loss.  You did the impossible.  Amazing service.  Thank you!

Allison S.
Tucson

Happy with the way your hard work turned my drenched house back into a dry home for us. Thanks a million! 

Brenda R.
Tucson

I was surprised at all the mud left behind after the flood. We couldn't open our door! Thanks for working with us and getting everything nice and pretty again! 

Londa D.
Tucson

AWESOME! I feel confident things were done right. You kept me in the loop, so it made everything smooth.

Kane F.
Tucson

I don't like mold or creepy crawlies but your remediation tech wasn't afraid of anything. He got the mold removed from the area next to the bathroom and then treated the area. Glad I called you, will call again if anything comes back, and I let my friends know in case they ever have problems with fuzzy stuff growing out of their walls. 

Frances H.
Tucson

Our mold problem came back and we decided to call you instead this time. Your methods seemed different than the other company's techniques but cost me less and also got rid of the smell. 

Kelli B.
Tucson

Our pool room is beautiful again.  What a relief!  Thank you for a wonderful job!

Baron B.
Tucson

About Us

SERVPRO of Northeast Tucson is a locally owned and operated business that has been providing water, fire, and mold restoration services to our neighbors in Tucson for many years.

Our goal is to help you get back to normal as quickly as possible following a disaster. We're here for you 24/7, 365 days a year—and we'll never charge you for an emergency call out.

Kevin Thole and Matt Hulsey are the owners of SERVPRO of Northeast Tucson. They have years of experience in the cleaning industry and have worked with SERVPRO since 2011.

Their team includes experienced technicians who know how to handle everything from common household messes like leaky faucets or clogged toilets to complex situations like commercial fire damage and floods. They work hard to make sure that every job gets done on time, every time—and they strive to make your home or business feel like home again as soon as possible, making it feel "Like it never even happened."

When it comes to residential and commercial water, fire, mold, and storm damage, you can always count on our SERVPRO of Northeast Tucson to be here to help! We service areas including Catalina Foothills, Redington, and Ventana Canyon, AZ. 

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test