Meet Our Team

Kevin Thole is the co-owner of SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, bringing decades of experience in water damage restoration, fire damage cleanup, and mold remediation to homeowners and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area since 2011. Kevin's focus on clear communication and strong customer relationships ensures that every restoration project is completed to the highest standards.

Matt Hulsey is the co-owner of SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he has been serving the Tucson community since 2011. Matt is passionate about helping homeowners and businesses across Northeast Tucson, Oro Valley, Marana, Catalina Foothills, and Ventana Canyon recover from water damage, fire damage, and mold emergencies. Known for being hands-on and working alongside his team, Matt ensures every water damage restoration and fire damage cleanup project receives the attention it deserves. His dedication to doing things right has helped build one of the most trusted SERVPRO franchises in the Tucson area.

Kelly Kordick is the General Manager of SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she oversees the daily operations of one of Tucson's most trusted water damage restoration and fire damage cleanup companies. Kelly coordinates the teams, workflows, and customer communications that keep water mitigation, mold remediation, pack-out, and reconstruction projects running efficiently across Northeast Tucson, Oro Valley, Marana, and Catalina Foothills. Her leadership ensures that every customer throughout the greater Tucson area receives the fast, professional, and compassionate service that SERVPRO of Northeast Tucson is known for.

Sparky brings paws-on expertise to the Assistant General Manager role at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he oversees daily operations. He ensures efficient coordination of residential and commercial water damage restoration projects across Northeast Tucson. Sparky frequently inspects job sites in SERVPRO of Oro Valley and Marana East, providing support to crews and ensuring quality service delivery. His presence offers a calming influence to customers during stressful times. Sparky truly has a passion for helping families and businesses recover quickly from unexpected disasters.

Jay Bond is the Reconstruction Estimator at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he provides accurate, detailed cost estimates for post-disaster rebuilding projects across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Jay assesses the full scope of structural damage caused by water, fire, mold, or storms and develops comprehensive estimates that give property owners and insurance adjusters a clear picture of the cost and timeline before work begins. His precision in the estimating phase helps Tucson homeowners and businesses move forward with confidence after a disaster.

Alma Castro is a Water Mitigation Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she responds to water damage emergencies across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Alma performs water extraction, structural drying, and moisture remediation on residential and commercial properties, working to IICRC standards to ensure every affected structure is thoroughly dried and protected against secondary damage and mold growth. Her dedication to quality and to the customers she serves reflects the high standards that SERVPRO of Northeast Tucson upholds on every water damage restoration project.

Miriam Valenzuela is a Pack-Out and Contents Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she has worked on numerous remediation and restoration projects across Northeast Tucson, Oro Valley, and the greater Tucson area. Miriam carefully packs, handles, and helps restore personal property affected by water damage, fire damage, and mold events, ensuring customers' belongings are protected and documented throughout the restoration process. Her hands-on experience and attention to detail make her a skilled and dependable member of the SERVPRO of Northeast Tucson contents team.

Armida Santos is a Warehouse Assistant at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she plays a vital behind-the-scenes role in keeping the franchise's restoration operations running efficiently across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Armida manages equipment inventory, ensures that water damage restoration tools, drying equipment, and supplies are properly maintained, organized, and ready for rapid deployment when disaster strikes. Her attention to detail and dependable work ethic help ensure that every crew heading out to a job in Northeast Tucson or Oro Valley is fully equipped to deliver fast, effective restoration service.

Carmen Rowe is a Contents Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she helps homeowners and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area recover their personal property following water damage, fire damage, and mold events. Carmen carefully packs, inventories, and helps restore customers' belongings, ensuring every item is handled with care and properly documented throughout the restoration process. Her thoroughness and genuine compassion for the customers she serves make her a trusted and valued member of the SERVPRO of Northeast Tucson contents and pack-out team.

Teena Crocker is a Marketing Specialist at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she works to connect homeowners and businesses across Northeast Tucson, Oro Valley, Marana, Catalina Foothills, and Ventana Canyon with the water damage restoration, fire damage cleanup, and mold remediation services they need. Teena manages digital content, community outreach, and brand communications that help residents throughout the greater Tucson area know that a trusted, IICRC-certified restoration team is always ready to respond when disaster strikes. Her passion for local storytelling and community connection helps bring the SERVPRO of Northeast Tucson and Oro Valley / Marana East team to life.

Brent Oliver is a Marketing Specialist at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he works to connect homeowners and businesses across Northeast Tucson, Oro Valley, Marana, Catalina Foothills, and Ventana Canyon with the water damage restoration, fire damage cleanup, and mold remediation services they need. Brent manages digital content, community outreach, and brand communications that help Tucson-area residents know that a trusted, IICRC-certified restoration team is always ready to respond when disaster strikes. His passion for local connection and clear storytelling helps bring the SERVPRO of Northeast Tucson and Oro Valley / Marana East team to life.

Dominika Ramos is a Mitigation Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she responds to water damage emergencies and works to restore homes and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Dominika performs water extraction, structural drying, and moisture control on residential and commercial properties, working to IICRC standards to ensure every affected structure is thoroughly dried and protected against secondary damage and mold growth. Her strong work ethic and commitment to quality make her a dependable and valued member of the SERVPRO of Northeast Tucson mitigation team.

Jesus Romo is a Mitigation Crew Chief at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he leads water damage restoration crews responding to emergencies across Northeast Tucson, Oro Valley, Marana, Catalina Foothills, and the greater Tucson area. Jesus directs on-site water extraction, structural drying, and moisture remediation operations, ensuring every job is executed to IICRC standards and completed with the speed and precision that Tucson homeowners and businesses depend on during a disaster. His leadership in the field and commitment to quality results make him one of the most trusted crew chiefs on the team.

Karla Loreto is a Mitigation Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she responds to water damage emergencies and helps restore homes and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Karla performs water extraction, structural drying, and moisture remediation on residential and commercial properties, working to IICRC standards to ensure every affected structure is thoroughly dried and protected against secondary damage and mold growth. Her dedication to quality work and to the customers she serves makes her a reliable and valued member of the SERVPRO of Northeast Tucson mitigation team.

Lupita Almanza is a Contents Crew Chief at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she leads the contents and pack-out team responding to water damage, fire damage, and mold events across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Lupita directs the careful packing, inventory, handling, and restoration of customers' personal property, ensuring every item is protected and accounted for throughout the entire restoration process. Her leadership, attention to detail, and genuine care for the homeowners and businesses she serves make her an essential part of the SERVPRO of Northeast Tucson contents team.

Malenny Cabrales is the Contents Manager at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she oversees the full contents and pack-out operation for water damage, fire damage, and mold restoration projects across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Malenny manages the contents team, coordinates the packing, inventory, cleaning, and restoration of customers' personal property, and ensures every item is returned to its rightful place once the property has been fully restored. Her organizational skills, leadership, and commitment to protecting what matters most to customers make her an invaluable part of the SERVPRO of Northeast Tucson team.

Martha Amezquita is a Mitigation Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where she responds to water damage emergencies and works to restore homes and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Martha performs water extraction, structural drying, and moisture remediation on residential and commercial properties, working to IICRC standards to ensure every affected structure is thoroughly dried and protected against secondary damage and mold growth. Her hard work, reliability, and commitment to helping Tucson customers recover quickly make her a valued member of the SERVPRO of Northeast Tucson mitigation team.

Sam Hite is a Job File Coordinator at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he manages the documentation, compliance, and administrative workflows behind every active water damage restoration, fire damage cleanup, mold remediation, and reconstruction project across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Sam ensures that job files are accurate, complete, and processed efficiently, supporting seamless communication between field crews, project managers, and insurance adjusters throughout the restoration process. His precision and organizational skills help keep projects on track and ensure that Tucson customers experience a smooth, well-coordinated restoration from start to finish.

Sebastian Mendoza is a Mitigation Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he responds to water damage emergencies and works to restore homes and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Sebastian performs water extraction, structural drying, and moisture remediation on residential and commercial properties, working to IICRC standards to ensure every affected structure is thoroughly dried and protected against secondary damage and mold growth. His strong work ethic and dedication to helping Tucson customers recover quickly make him a dependable and valued member of the mitigation team.

Toni Curri is the Operations Manager for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. She keeps office and field teams aligned so water damage restoration, fire cleanup, mold remediation, and reconstruction run smoothly across Northeast Tucson, Oro Valley, Marana, and the Catalina Foothills. Toni supports scheduling, process consistency, and cross-department handoffs so jobs do not lose momentum. Her operations leadership helps the northeast Tucson market get clearer, faster service when damage hits.

Robert Negrette is the Quality Control Manager at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he ensures every water damage restoration, fire damage cleanup, mold remediation, and reconstruction project meets the highest standards of quality. Robert oversees quality assurance across all active projects in Northeast Tucson, Oro Valley, Marana, and Catalina Foothills, conducting inspections and holding the team accountable to IICRC standards and SERVPRO protocols. His commitment to excellence is a direct reflection of the quality that customers throughout the greater Tucson area experience on every job.

Beto Padron is a Construction Project Manager for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. He owns day-to-day rebuild execution for water, fire, and storm restoration across Northeast Tucson, Oro Valley, Marana, and foothill neighborhoods. Beto stays close to homeowners, adjusters, and subcontractors so materials, inspections, and punch lists keep moving. Northeast Tucson customers get one project contact who remains with the file from mitigation handoff through final construction walk-through.

Brad Leto is the Reconstruction Project Manager at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he coordinates repairs and rebuilds following water damage, fire damage, and mold remediation projects across Northeast Tucson, Oro Valley, Marana, and Catalina Foothills. Brad manages crews, timelines, and materials to ensure every reconstruction project is completed with precision and care, working closely with property owners and insurance adjusters throughout the process. His attention to detail and commitment to quality make him a key part of guiding Tucson customers through the final phase of their restoration journey.

Luis Amaya is the Water Project Manager at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he oversees water damage restoration projects from initial emergency response through final structural drying and moisture clearance for homes and businesses across Northeast Tucson, Oro Valley, Marana, and Ventana Canyon. Luis coordinates crews, monitors drying progress, and communicates with property owners throughout every stage of the mitigation process, ensuring each project meets IICRC standards before transitioning to reconstruction.

Andrew Baker is the Roofing Manager at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he oversees emergency roof tarp and board-up services as well as full roofing repairs for homes and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Andrew manages roofing crews and coordinates rapid response to storm damage, fire damage, and other events that leave properties exposed to the elements. His expertise in both emergency protection and permanent roofing restoration helps Tucson homeowners and businesses secure their properties quickly and get the rebuilding process started without delay.

Jesus Mendoza is a Roofing Technician at SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East, where he provides emergency roof tarping, board-up services, and roofing repairs for homes and businesses across Northeast Tucson, Oro Valley, Marana, and the greater Tucson area. Jesus works quickly and safely to protect storm-damaged and fire-damaged properties from further exposure, helping Tucson homeowners and businesses secure their structures in the critical hours after a disaster. His hands-on skill, reliability, and commitment to protecting customers' properties make him a trusted member of the SERVPRO of Northeast Tucson roofing team.

Molly Chisholm is the Marketing Support Coordinator for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. She helps homeowners, insurance partners, fire stations, and local businesses across Northeast Tucson, Oro Valley, Marana, and the Catalina Foothills find trusted water damage restoration, fire cleanup, and mold remediation. Molly builds social content, supports community outreach, and keeps brand messaging clear when neighbors need help fast. A University of Arizona student and Arizona women's rugby athlete, she brings that same discipline and teamwork into every campaign for the northeast Tucson market.

Christian Villegas is a Construction Manager for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. He leads rebuild planning after water, fire, and storm damage for homeowners and businesses across Northeast Tucson, Oro Valley, Marana, and the Catalina Foothills. Christian coordinates estimators, trades, and insurance partners so reconstruction stays on schedule and matches preloss condition. Neighbors in the northeast Tucson market rely on his jobsite leadership from first walkthrough through final walk-through.

Lilo Rodriguez is a Construction Manager for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. After water, fire, mold, or storm loss, he leads rebuild planning for homes and businesses from Northeast Tucson through Oro Valley, Marana, and the Catalina Foothills. Lilo aligns scopes, trades, and insurance expectations early so northeast Tucson customers know the path from dry-out to finished construction. He focuses on realistic timelines, clean jobsite communication, and rebuild quality that protects the long-term value of each property.

Raul Quijada is a Construction Project Manager for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. He guides reconstruction after water damage, fire cleanup, and storm repairs for residential and commercial properties in Northeast Tucson, Oro Valley, Marana, and the Catalina Foothills. Raul watches schedules, change orders, and trade coordination so northeast Tucson customers see organized progress instead of surprises. His project management style keeps communication simple while the rebuild moves toward preloss condition.

Alejandro Fonseca is a Construction Estimator for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. He prepares detailed rebuild estimates after water, fire, mold, and storm damage for homes and businesses across Northeast Tucson, Oro Valley, Marana, and nearby foothill communities. Alejandro measures carefully and documents line items so insurance partners and owners understand the work ahead. Clear estimating helps northeast Tucson projects start construction on a fair, documented foundation.

Alfred Gonzales is a Construction Project Manager for SERVPRO of Northeast Tucson and SERVPRO of Oro Valley / Marana East. He leads rebuilds for homeowners and businesses recovering from water, fire, or storm damage throughout Northeast Tucson, Oro Valley, Marana, and the foothills. Alfred coordinates vendors, crews, and insurance requirements while keeping northeast Tucson customers informed on milestones. Dependable project leadership is how he helps local properties get rebuilt correctly the first time.