SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Conway & Faulkner Counties

Our Google Reviews
(501) 328-3301
4.9
(96 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Bio-hazards are traumatic and can happen anywhere in Conway, AR and the surrounding areas. If you find yourself in a bio-hazards emergency a professional from SERVPRO of Conway & Faulkner Counties can discreetly, quickly, and compassionately clean up a bio-hazard situation.

Having a professional to clean-up a bio-hazard, is also a safer option. Federal regulations classify all human and animal remains, including blood, urine, feces, vomit, and bodily fluids, as bio-hazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of bio-hazardous materials involve extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies. SERVPRO of Conway & Faulkner Counties is here to help with your bio-hazard cleanups.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Professional and Prompt Service!

Vickie
Cabot

I felt very confident in allowing the SERVPRO people into my house when I was not present. They were all most professional and efficient.

Christine
Conway

We needed our couch cleaned after a pet accident. James was on time and courteous. He explained everything he was doing. He was careful not to drop anything on the carpet. He also made sure our couch material was safe for the type of cleaning he was doing. Our couch looks great. I would highly recommend and would definitely use again

Ashley Adams
Conway

Everyone from the receptionist to the men preforming the work were extremely respectful and helpful. Alex and James showed up on time, provided us updates after each inspection, and made this process quick and easy! Definitely recommend!

Jada White
Russellville

We had a small water damage situation in our home and SERVPRO handled the cleanup and mitigation. Alex and James were outstanding! Prompt, called and showed up when they said they would, worked fast, answered all my questions, and did an excellent job. We're very happy with SERVPRO, especially, Alex and James, and Taylor, who came out over the weekend to check on things.

Colin Stanton
Conway

"They were all awesome! Thank you so much!

Matthew
Conway

"Great Service. Very professional"

Warren
Conway

Great people and great service!

Jim
Shirley

It was a great experience. I didn't know what water mitigation was and this was a great experience.

Cheryl
Conway

Professional and Prompt Service!

Vickie
Cabot

I felt very confident in allowing the SERVPRO people into my house when I was not present. They were all most professional and efficient.

Christine
Conway

We needed our couch cleaned after a pet accident. James was on time and courteous. He explained everything he was doing. He was careful not to drop anything on the carpet. He also made sure our couch material was safe for the type of cleaning he was doing. Our couch looks great. I would highly recommend and would definitely use again

Ashley Adams
Conway

Everyone from the receptionist to the men preforming the work were extremely respectful and helpful. Alex and James showed up on time, provided us updates after each inspection, and made this process quick and easy! Definitely recommend!

Jada White
Russellville

We had a small water damage situation in our home and SERVPRO handled the cleanup and mitigation. Alex and James were outstanding! Prompt, called and showed up when they said they would, worked fast, answered all my questions, and did an excellent job. We're very happy with SERVPRO, especially, Alex and James, and Taylor, who came out over the weekend to check on things.

Colin Stanton
Conway

"They were all awesome! Thank you so much!

Matthew
Conway

"Great Service. Very professional"

Warren
Conway

Great people and great service!

Jim
Shirley

It was a great experience. I didn't know what water mitigation was and this was a great experience.

Cheryl
Conway

About Us

Since 2005 SERVPRO of Conway & Faulkner Counties has been helping the surrounding communities. Many customers have called us to help restore their properties. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Conway & Faulkner Counties is committed to our community. Owner Terry Hammons and our leadership team our invested in our community and our community needs. As we've grown our mission has never changed. We serve the people, the businesses and organizations of Conway and the surrounding areas that help make our community great.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Conway & Faulkner Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Terry & Tesha Hammons
Terry & Tesha Hammons
Owners of SERVPRO of Conway & Faulkner Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.