Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of North Whitfield & Catoosa Counties
Darlene Sullivan
Office Manager
Darlene has been with SERVPRO for more than six years. She serves as our office manager and her responsibilities of managing estimates, coordinating with our production crew, billing customer's insurance companies and compliance are vital to holding SERVPRO together! She is certified by the IICRC in Water Restoration and is Xactimate Level III certified. Born and raised in Trenton, Georgia, Darlene is always making people smile, which may have something to do with her past experience working as a clown for her local ministry! Give us a call and speak to Darlene - she is wonderful!
Tonya Crumsey
Accounting and HR Administrator
Tonya serves as our Accountant and Human Resources Administrator at SERVPRO of N. Whitfield & Catoosa counties. While she is primarily responsible for accounting and human resource duties, she wears many hats and is always willing to get things done. While being fairly new to SERVPRO, Tonya brings a wealth of financial and corporate knowledge to the organization. Tonya works within the leadership team here to ensure that the company is run efficiently.
Charles Head
Job Quality Control, Warehouse and Inventory Manager
Charles is our Quality Control, warehouse and inventory manager at SERVPRO of North Whitfield and Catoosa Counties! A valuable member of our team, Charles is primarily responsible for customer satisfaction, keeping the warehouse organized, ensure all equipment is working properly, and keeping our SERVPRO vehicles maintained. Charles been with us for over 15 years, has been married for 35 years to his wife Tammy, and enjoys spending time with his grandchildren. He has been with us for more than a decade. We are proud to have Charles on our team!
Tyler Arnold
Tyler is our Business Development Representative and has been with us since 2021.
His work ethic, desire to exceed customer expectations, and attitude have been an amazing contribution to both our customers, and our company. If you live in our Georgia territories and experience damage to you home, you can be sure Tyler will be onsite to assess your damages with a smile on his face and a can do attitude.
Dani Snyder
Dani has been with us since early 2021. She has quickly risen through the ranks and now serves as one of our Crew Chiefs. Her attention to detail (some may even say OCD), customer service skills, and ambition to not only improve her knowledge base, but also to help the rest of our team improve their’s, is unmatched. Rest assured that if Dani shows up to your home, you will be thrilled with the outcome. She holds numerous IICRC certifications in water, fire , and mold restoration.
Joey Hinkle
When it comes to customer service, and producing over the top results, Joey is a Rock Star. Joey has been with us since 2017 and holds multiple IICRC certifications for restoring damaged homes and is currently one of our Crew Chiefs. If he shows up at your home, be ready to smile and talk...a lot.
Rodney Cameron
Job File Coordinator
Rodney Cameron is a native of Chattanooga, TN and he has climbed the ladder from production technician to Job File Coordinator. In his spare time, he loves new adventures and taking on new challenges. His passions include anything that has to do with creativity, building, cultivating the community, and better serving our customers.
Alberto Rosado
Production Technician
Alberto is a production technician here at SERVPRO of North Whitfield and Catoosa Counties. A hard worker, Alberto assists with general labor tasks. He currently resides in Dalton, Georgia and is happy to serve his home state. When he has time, Alberto enjoys watching soccer. Alberto has been with us for more than two years and we are grateful for his hard work!
Deckar Baldwin
Deckar has been with us here at SERVPRO for a while now. He came to us with several years of industry experience and has a great future with us. He currently works in a Production Technician role, but will no doubt continue to move his way up the ranks as he continues to shine when it comes to taking care of our customers.
Raegan Howard
Raegan has been with us since 2020. She heads up our textiles division which handles clothing, bedding, etc when they have been damaged by fire, water, or mold.
When she is all caught up on textiles, she heads out in the field where she is an invaluable asset for our cleaning and demo projects.
Devon Hines
Devon is a Production Technician here at SERVPRO. Devon excels at demolition and does a great job making sure to get it done accurately and efficiently.Devon is a great employee to have around, as his joking nature is always good for a laugh.
Tim Hudson
Tim is our Construction Manager here at SERVPRO. Tim comes with a wealth of knowledge in the construction field and is sure to work hand in hand with both our customers and their insurance company to ensure the job is done correctly, and efficiently.
Choyce Rutledge
Choyce is one of our Production Technicians that has been with us for a while now. He is no stranger to hard work and goes out of his way to help in any way possible.
Sarah Spivey
Sarah is one of our Production Technicians who is sure to put a smile on your face. Don't let her kind demeanor fool you, she can absolutely rock it out like nobody else. With Sarah on the job, you can be sure your home will be left cleaner than it ever was.
Rodney Cameron
Rodney Cameron is a native of Chattanooga, TN and he has climbed the ladder from production technician to Job File Coordinator. In his spare time, he loves new adventures and taking on new challenges. His passions include anything that has to do with creativity, building, cultivating the community, and better serving our customers.
Josh Phillips
Josh has over 15 years of industry experience, each one of those with us here at SERVPRO. Josh started off as a Production Technician and now is one of our acting Crew Chiefs. His wealth of knowledge, customer service, and get it done attitude are just a few of the things that make Josh a powerhouse within our company. Josh holds WRT,ASD, and AMRT certifications from the IICRC.
Dallas Stewart
Dallas serves as one of our Crew Chiefs. His desire to take exceed our customer’s expectations along with his ability to adapt to ever changing environments has led to Dallas quickly being promoted to his current position.
Bruce Hudson
Bruce is a Production Technician here at SERVPRO. Joining our team in early 2022, Bruce has taken the reigns in learning how to care of our customers and how to get the job done so that the customer can return to a sense of normalcy.
What our
customers are saying
Very professional and great follow through! Made a very difficult situation a little more bearable. Special thanks to Moses and his crew!
Great service, excellent team, expert work!
Super responsive! Compassion unlike any other restoration company! Highly recommended.
Thank you SERPVRO for all you did! It was truly a pleasure working with you!
We had a large water damage on or building that is over 5000 square feet. The guys arrived less than an hour after we called them and immediately took over. When we came in the next morning, we couldn't have been more impressed by how clean everything was, and the amount of equipment they had helping us to dry everything out. I can't say enough about their fast, professional response and the ability to get the job done!
SERVPRO of North Whitfield and Catoosa Counties did a great job for us on a water claim that we had in the basement. They were at our house promptly and did a very good job. Moses and Ismael were courteous, professional and efficient. I would gladly use them again, but I hope we don't have to. Excellent job!
Ishmael, Moises and their crew did excellent work for us after our recent flood. They were great communicators and arrived exactly when they said they would. They worked hard and quickly which allowed us to make plans for reconstruction. Their courtesy, friendliness, and professionalism added much to an outstanding job!
Wonderful group who care about the work they do and the people they work for.
SERVPRO was easy to work with and answered all our questions. They were timely in getting the job done and very polite.
Very professional and great follow through! Made a very difficult situation a little more bearable. Special thanks to Moses and his crew!
Great service, excellent team, expert work!
Super responsive! Compassion unlike any other restoration company! Highly recommended.
Thank you SERPVRO for all you did! It was truly a pleasure working with you!
We had a large water damage on or building that is over 5000 square feet. The guys arrived less than an hour after we called them and immediately took over. When we came in the next morning, we couldn't have been more impressed by how clean everything was, and the amount of equipment they had helping us to dry everything out. I can't say enough about their fast, professional response and the ability to get the job done!
SERVPRO of North Whitfield and Catoosa Counties did a great job for us on a water claim that we had in the basement. They were at our house promptly and did a very good job. Moses and Ismael were courteous, professional and efficient. I would gladly use them again, but I hope we don't have to. Excellent job!
Ishmael, Moises and their crew did excellent work for us after our recent flood. They were great communicators and arrived exactly when they said they would. They worked hard and quickly which allowed us to make plans for reconstruction. Their courtesy, friendliness, and professionalism added much to an outstanding job!
Wonderful group who care about the work they do and the people they work for.
SERVPRO was easy to work with and answered all our questions. They were timely in getting the job done and very polite.
About Us
SERVPRO® of North Whitfield and Catoosa Counties is a locally owned, full service restoration company. We provide water, fire, and mold cleanup and restoration, as well as general cleaning, carpets, deodorization, church pew, and HVAC duct work cleaning. With the capacity to restore a single family home, or a 1 million+ square foot commercial building, we have the experience, technology, and know how to have you back on your feet enjoying the things that matter the most to you. As a Licensed Home Builder, we can rebuild any structural damage that may have occurred to your home due to fire, water, or mold damage. The ability to be a "one stop shop" also allows us to provide you with the best overall pricing, as we can determine if it is more economical to restore or replace structural materials in your home or business.
Our Firm, and all of our technicians, office staff, and marketing team, are certified by the IICRC in cleaning and restoration for mold, water, fire, and carpet cleaning. The IICRC is the only globally recognized organization that certifies our industry of home and business restoration. As a fully licensed HVAC contractor, we can clean your duct work and other HVAC components.
SERVPRO® of North Whitfield and Catoosa Counties is a reliable and efficient business that provides top-quality restoration services to its customers. With years of experience in the industry, our team of experts is dedicated to ensuring that all our clients receive the best possible service. From Dalton to Prater Mill, trust us for all your restoration needs. We arrive at each job ready to provide the individualized care of your local small-town franchise, with the support of a national brand. SERVPRO® of North Whitfield and Catoosa Counties is here to help make fire, water, and mold damage, "Like it never even happened."
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.
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