A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of North Kanawha and Teays Valley

Our Google Reviews
(304) 343-6170
4.9
(283 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I call and requested a quote to have my ducts cleaned.  I was quickly given a quote and was able to schedule right away.  They did a fantastic job cleaning the duct work in my home. 

Margie
South Charleston

I have had to call SERVPRO on numerous occasions unfortunately.  However, they never seem to disappoint.  They are always responsive, quick, courteous and always explain the process each time that they arrive.  Never will I ever hesitate to call SERVPRO anytime that I am in need of their services.  Thank You!    

Mike
Charleston

Over communicated, no surprise!  Kudos to John & Sherri for their communication with us. 

Sean
Charleston

Thank You,

It has been a pleasure to work with the company.  I have met John, Mark and Kris they are especially stellar employees.  All are pleasant, knowledgeable, straight forward, thorough and helpful.  Mark and Kris were here for an extended period of time twice, in less than a week, taking care of water issues.  They are stellar employees.  I was so thankful they were the ones responding to the unfortunate second call. 

If anyone ever asks, I will recommend your business.

Have a great weekend.

Laura

Laura
Crosslanes

Absolutely Excellent Service!  Brian the construction manager immediately put all my worries to rest.  They sent a crew out that was led by Dylan and he provided the utmost outstanding leadership and my home was mitigated entirely in one day with the assistance of James. 

Sherry from the office called and made sure that all the information provided to her was correct and it was.  I had a really bad experience with a previous mitigation company and SERVPRO came in and performed like soldiers and turned the whole situation around and everything is back in order.

I give them 5 stars!!!!!!!

Tammy
Charleston

This was a great team SERVPRO sent in. They were prompt and knowledgeable. He answered all my questions and even took my calls after hours. Brian's team was great, we would gladly have them back.

Emily
Nitro

We had a couch that had been in an apartment of heavy smoker's odor for a year's time. We took a shot at SERVPRO. AMAZING RESULTS!!!
I can't say enough about the service they provide! Great people and great service!

Teresa
Winfield

SERVPRO done a water damage job for me on my floors, they looked so good I had them to do more floors and also had them redo my bathroom installing a bigger shower .. best decision I ever made. Thanks to everyone that participated in our journey they were great includes Justin, Scott, Zack, Darryl, Caleb, Olivia, Tim and Sherri.

Peggy Whittington
St Albans

Everyone was very professional. They cleaned up great at the completion of the job. They were Phenomenal!

I listed my house on Wednesday, and the contract came through on Thursday. That wouldn't have happened without the great service of your crews!

Sally
CHARLESTON

About Us

SERVPRO of North Kanawha Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North Kanawha Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Kanawha Valley can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Kanawha Valley.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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