Meet Our Team

Thomas leads SERVPRO’s Minnesota and Wisconsin operations with a strong focus on commercial restoration, large loss response, and consistent service excellence. As General Manager, he drives team performance and ensures every residential and commercial project is completed with professionalism, urgency, and care.

Dakota leads restoration crews on residential, commercial, and large-loss projects with a focus on organization, safety, and efficiency. As a Crew Chief, he ensures mitigation and cleanup work is completed to SERVPRO standards while supporting customers through recovery.

Carissa is our Shared Services Manager, dedicated to ensuring every restoration project meets our high-quality standards and adheres to IICRC guidelines. With a strong focus on consistency, accuracy, and excellence, she oversees project documentation and quality control to make sure each job is completed to the highest professional standards.

Tray leads restoration projects for residential and commercial properties, guiding his team through fire, water, and storm damage cleanup with precision and professionalism. He is committed to delivering efficient, high-quality restoration services while keeping projects organized and on schedule.

Alex oversees restoration teams on residential and commercial job sites, ensuring fire, water, and storm damage projects are completed safely and efficiently. As a Crew Chief, he brings steady leadership and quality workmanship to every cleanup and recovery effort.

Becky is our Finance Manager, ensuring customers are billed accurately and every project is handled with transparency and care. With strong attention to detail and a commitment to excellent customer service, she helps make the restoration process smooth and stress-free for homeowners and businesses alike.

As our Construction Coordinator, Ashley plays a key role in managing project timelines, client communication, and job coordination from start to finish. With strong organizational skills and a background in construction management, she ensures each restoration and rebuild project runs smoothly and efficiently.

Melissa is our Job File Coordinator, ensuring every detail of each restoration project is accurately documented and organized. She maintains clear communication between customers, adjusters, and insurance providers to keep the claims process smooth and transparent. With her strong attention to detail and commitment to customer service, she ensures every job runs smoothly.