Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Stevens Point
Our Google Reviews
(715) 544-4855
4.9
(118 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
118 Reviews
4.9
Leave Us A Review
Lynn Snyder
16 days ago

From Brett’s first visit to assess my mold problem, I was treated so kindly! Brett was thorough, taking multiple photos and explaining to me what would be needed. The crew arrived. Shereda, Tabor and Josh were very courteous and did an amazing job! I am very grateful!

Deb
19 days ago

On August 7th I came home to find my finished part of my basement covered in black mold. I called Serv Pro in Stevens Point as that is who State Farm told me to call. The female I talked to was so patient and kind to me during very difficult time. She asked if I wanted them to come that night, I said no wait until Monday, the damage is already done. On Monday morning they called and made the appointment for Tuesday morning. They showed up on Tuesday and they were absolutely amazing, patient and kind and put up with Alfred (my cat that "needs" attention 24/7) and would pet him and offered him his "own" drop cloth as he continued to mess up the ones they used on the floor to keep it clean. They were back every day to check on the fans and the dampness in the basement. I was so comfortable leaving my house code with them to come in and check it for the week while I was at work. Tuesday night I was concerned how warm it got in my house and called them and they were so patient with all my dumb questions. Saturday when they came to pick up the fans I was home and he was so nice and sat and talked to me and said he had a good week with Alfred who met him daily for his "attention" when he came and when he left. I just want to say thank you for the mess that you cleaned up, left absolutely no mess behind which I don't know how you did not with the mess you that was down there. So please let Tristan, Ray, Josh, Drew, Brian and Damion know they are all absolutely amazing and would highly recommend them to any one. And the owners that I talked to, I can not remember his name was also absolutely amazing. I can not put into words how thankful I am for all of them. Please let them all know how thankful I was for them all during a horrible time. :)

edward g
about 1 month ago

SERVPRO was professional, prompt and very knowledgeable. They helped with both mitigation and cleanup/repair. We were extremely pleased with their work and would highly recommend.

Gary Rohloff
3 months ago

We hired Servpro to clean up concrete dust after having the foundation work done in the basement. Not saying that Taber and Bryan did a bad job, they just missed some areas. There was a lot to do. Sean who was in charge of the project agreed that areas were missed. We didn’t have to wait long Sean sent another technician Clint in to go over the areas missed plus to give everything in the basement a once over. Clint and I went through the final inspection and everything met our expectations. They were very awesome and we highly recommend Servpro.

Jenny Hintz
5 months ago

Our toilet overflowed and flooded the bathroom. It also poured through to the basement. Barry, Drew, and Emma came right away. They cleaned everything and put fans out to dry. They sprayed everything down that was wet. They were knowledgeable, efficient, and professional. Highly recommend!

Bill Schulz
5 months ago

The crew showed up when I needed them on a Sunday morning! Here quickly! Very professional, courteous and they did an outstanding job! Highly recommend! Bill (Pine Tree:)

Justin
8 months ago

We experienced a water loss in our basement and initially called another company that never showed up. After waiting for hours, we contacted ServPro, and they were on-site within 30 minutes of our call. They quickly got set up and immediately began extracting water from our home. The communication from both the field team and the office staff was fantastic. We received daily calls before their arrival and were kept informed throughout the entire process. That level of communication really helped reduce the stress during such a difficult time. One of the biggest advantages of working with ServPro was that they handled not only the water mitigation and demolition but also the full rebuild. It made the entire process seamless. My wife was understandably concerned about having so many people coming and going, but everything couldn’t have gone more smoothly. Every team member was professional, courteous, and made us feel at ease. They kept our home incredibly clean throughout the entire project—honestly cleaner than we normally do ourselves! Don’t hesitate or waste your time calling anyone else—these guys are great! We will be having them come back to a duct cleaning and carpet cleaning this spring!

Adam Berdan
8 months ago

Very quick and efficient. Would definitely use again if needed.

Steve A
8 months ago

We had a major water loss from ruptured pipes at our second home, and Servpro was excellent. Michael answered our call on New Year’s Day and got to work immediately, which was a huge relief. Tony was extremely neat, detailed, and methodical — like a surgeon. Since we weren’t there in person, trust was critical, and we always felt completely comfortable with them in the house. Communication was clear, and the work was thorough and professional. Highly recommend Servpro, Tony, and Michael

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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