Careers at SERVPRO of Hayward

Unless you have a holding tank, no one appreciates the drama of a back up into the finished basement. That was our drama today, a Sunday. We were pleased with the immediate attention to our dilemma with our first phone call, the follow-up call from the crew (Tius and Jaymes) within an hour, and their prompt and efficient work when they arrived at our home. They were respectful and careful of our home and even cleaned the pathway they trod from the door to the flooded area. There will be follow-up this week, but our lives returned to normal within a few hours of our first call. Thank you, ServPro of Hayward.

We have difficult to clean berber carpet at our cabin. We track in a lot of dirt and debris from the lake, woods, and pets. Chris at ServPro did great job getting the carpets and steps clean. Quick, friendly service is a plus.

Antono and Cody were awesome! We usually work with ServPro on jobs but this time we needed their help at our shop. It was cool to see what it's like being their customer. Antono and Cody were very professional and explained every part of the job to me. They also were very concerned not to hinder our day to day business and to do their best to work around us. Excellent experience! I already was referring their business to people and this only helps with first hand experience. Thanks ~ Michael

Service was excellent. The communication before they came out was very good. They showed up on time and explained everything they were going to do very clearly. Chris Swanson was the person that came out to do the work. He was very professional and explained each step of the process. He even sent us before and after pictures of the ducts. In I would highly recommend Servpro and Chris.

Prompt, polite, answered questions.

Chris and Cody came and cleaned our air ducts. Very professional and explained entire process with me. Even let me look over their shoulders and supervise! 🤣 I would definitely recommend ServPro if you are looking to have your air ducts cleaned. 5 stars!!!!!

Experienced a flood at my workplace and called ServePro right away. They came same day. The team was amazing and acted fast. Special shout out to Nichole powers for her exceptional customer service, charismatic personality, and getter done attitude. Would definitely hire ServePro again!

Excellent experience. Chris was courteous, easy to work with, and efficient. I would definitely use Servpro again.