Emergency Water Extraction & Structural Drying Services

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SERVPRO of Dane County West

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(608) 497-3331

4.8

(160 reviews)

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(608) 497-3331

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

160 Reviews

4.8

Leave Us A Review

Jane Delaney

about 1 month ago

I recently had the pleasure of working with Servpro personnel Tyler Weisensel & Manager Jackie. They prepared our home for a gas fireplace removal & installation for a new unit. Not an easy task to completely encase areas, protecting all new wood floor surfaces, removing bedroom carpet & cutting drywall to determine ventilation for new unit. I shed many tears worrying about how to protect our belongings given that our Home is pristine in every way. Well… let me say I had absolutely nothing to worry about. This Company, Leadership & Team of Technicians is beyond amazing! Tyler was the Leader on my project. He is an exceptional Young Man!! After a long day of preparation he walked me through everything done & the final process Servpro is responsible for. I cried from happiness with the meticulous attention they provided in every way possible. I don’t have the words to express my gratitude to Tyler & his amazing Team for their dedication to making a Client happy. I am forever grateful to all! So happy to provide my review to those who may be facing a similar project. Please call Jackie at Servpro (request Tyler’s Team) & be confident you chose the BEST… I guarantee!!

Barbara Hughes

3 months ago

Carlos and Mike came to my home on 6/23/26 to mitigate water damage, drying out & preventing mold formation to carpet & underlayment on 2 levels, lower level ceiling tiles, and a small area of main floor ceiling. They were outstanding and cooperative. Everything was dried out in 2 days, and the affected pad & underlayment were removed on the first day. I give them an A plus.

Leia Schneeberger

3 months ago

I've had the pleasure of working with Sales Manager Dana Joyce at Servpro of Dane County, and she is truly outstanding. Dana has an incredible combination of professionalism, patience, and exceptional customer service. She always lights up the room with her positive attitude while staying incredibly organized and detail-oriented. She goes above and beyond to make sure every project runs smoothly and that her clients are well taken care of from start to finish. It's clear she genuinely cares about the people she works with and takes pride in delivering a great experience. If you're looking for a restoration company you can trust, I highly recommend Servpro of Dane County. With Dana on your side, you're in excellent hands.

Britt Strigel

4 months ago

We had ServicoPro of Dane County West and their services were excellent. RJ and Jerry and the crew were amazing. They were polite, friendly and very knowledgeable. RJ communicated everything for each step of the process and made sure we understood each step.

Rhonda Siebecker

4 months ago

Sales Manager Dana Joyce is amazing! Her patience and customer service is great. I highly recommend this company.

Jed Richardson

5 months ago

Water mitigation

Tim Blankenship

6 months ago

RJ, Jerry and Carlos did an amazing job in my house. Very professional, treated our possessions like they were their own.

Michele Derungs

6 months ago

Very pleased with the service from start to finish. They removed the soaked carpet as well as a couch & chair. Everything was very clean when finished. Carlos, Mike & Gerardo were our team. Courteous, professional and polite. Carlos is the crew chief and made sure all our questions were answered, valuable employee.

Kristin Pham

7 months ago

Servpro came out to get my basement cleaned up after we had a water leak. Tyler, the crew chief, was extremely communicative during the entire process of removing the water from the wall and floor, drying out the carpet, carpet cleaning the the whole basement and even removed some spots that previous carpet cleaners couldn’t. They also managed all of the communication with AllState for us which took a significant amount of time. While I would have rather not had the mess at all, their quick and thorough assessment and remediation helped keep this from being a bigger mess. Highly recommend!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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