Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Everett / Lake Stevens / Monroe
Our Google Reviews
(360) 243-8313
4.5
(106 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

1.svg

Assess

We inspect, document, and plan your restoration.

2.svg

Mitigate

We act fast to stop damage and protect what matters most.

3.svg

Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
106 Reviews
4.5
Leave Us A Review
Mollie Boliek Crews
6 months ago

We had a water leak that flooded most of our main floor. ServPro came out to help with water mitigation. Alex B. was super helpful and explained the process and steps that would be taken. Would highly recommend both ServPro and Alex B.

Miranda Uptain
6 months ago

Alex B is amazing! His patience and professionalism with my grandparents' difficult demo and restoration has been so helpful during such a stressful time. Highly recommend! Thanks Alex!

Lori Kaiser
8 months ago

Came home in Seattle on a Sunday after 4 days gone to water running out our ceiling lights into our basement. I called Tessa Long who I recalled she worked with them. Within minutes I was connected to dispatch up north who assured me they would have someone there within 2 hours on a Sunday. Tessa made sure we had the water off. They were there in short order set up multiple fans and dehumidifiers. Tessa came Monday to visit the site and spoke to our insurance adjuster which assured them we were doing it right. Thomas the project manager stepped in. They did the demo and the full rebuild and liaised with insurance adjuster which assured the 3 month rebuild. What impressed us—incredibly rapid response; thoroughness; (Tessa)site visit and assuring insurance we were doing the right thing; laying down floor protection for non affected areas; cleanup every single day and perfect rebuild! Thomas covered all of this! I would only recommend Servpro for any unfortunate need for mitigation and repair. One call was all it took.

Wild Rose Farm
8 months ago

Alex, Andrew and Kanen ServProhave been fabulous in their response to the flooding of our home in Seattle. They responded with speed and professionalism in the evening hours when it happened and stayed until the early AM - over and above - to do the initial dry out. Thank you so much. Also wanted to give a shout out to Matt who has been incredible in this process as well. Thank you so much. - Nan Leaman

Brandi Pickens
8 months ago

Alex Smith came out immediately after my water lines blew and got things taken care of. Very very friendly and compassionate. My daughter and husband had just died and I didn't want to move anything in my daughter's room. He came up with a plan to get things fixed without moving anything from how she left it, and talked to the other people in the company to make sure everyone was on board and knew not to as well. I felt very comfortable with him being in my house without me, very trustworthy guy. He also made sure he was going to be there for the whole project. Thank you Alex!

Michael Keefe
8 months ago

Fast response and quick service. Took care of some mold removal within a week of being contacted. Hopefully never have to call them again, but a good company to use if needed.

Dian Mitchell
about 1 year ago

Caleb and partner were a gem to work with. We were able to laugh while working compatibly. The office crew were great in working out any kinks that came along. Thank you for all you hard work, it made our life easier.

Robert Boll
about 1 year ago

Jacob S. and Devon know how to do it right. They made us feel comfortable and secure in their ability to perform the work being done. They were very friendly and punctual and explained their discoveries down to every detail. They even took the time to explain how the process works mechanically. I will be referring them and servpro to anyone who is in need of their many services. Absolute homerun.

John Smith
about 1 year ago

I came from a nice day out enjoying the sunshine on a nice Sunday late afternoon, as I walked into the house from the garage I was met with water on the floor of my laundry room. I started to investigate a little more and found that not only the laundry room, but the kitchen, pantry, living room and a small bathroom connected had about 1-2 inches of water on the floor. I immediately found the leak, which was a InstaHot which was installed in the house 20 years ago. The filter was leaking heavily. I was able to shut it off to stop the water leak and then contacted my insurance company. They recommended ServPro to me, so I contracted them to come and help. Boy, am I thankful for that call. It is a Sunday night, and this team from the Everett/Lake Stevens/Monroe group came to my house at 8:30PM, when I called at 6:00, so a 2.5 hour response time. Unbelievable! Holy smokes, these guys are ROCKSTARS, they quickly started dealing with the water, in all of the affected rooms and under the house where they needed to cut down the insulation to get the water out. Over the course of the next week with the fans and dehumidifiers running 24x7, the house is now dry and pretty much stripped down and ready for the rebuild, which I am going to let ServPro handle for me. Still in AWE of the work completed by these folks and how quickly they came and took care of me. A big shoutout to Mel C, Jacob S, Alex S and Jacob D, for their amazing service, communication and for a job that was done above (way above) expectations. You guys have a customer for life and I would HIGHLY recommend this company to all of my friends and family I am hoping the rebuild goes as well as the mitigation did. If so, I will be a very, very happy customer. They are going to make it look like it never happened, which is going to be great. Thank you ServPro of Everett / Lake Stevens / Monroe, you guys are the best! John S Monroe, WA

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test