
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Kempsville / Military Circle is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Brittney was outstanding to work with during my home reconstruction after mayor water leak. She made the process smooth as possible. Very kind, responsive and accommodating throughout!
Brittney and her team were phenomenal, super professional, courteous, and efficient. Would highly recommend Servpro, Brittney, and Kelly. No bad words to share from me
Everyone has been prompt when they are saying they are going to be here. Very diligent with their work. Only issue I have with is the length of time for estimate approval with insurance. Thank you Steven, Stephanie, Sabrina and Brittney for all your help during the process. I would recommend to family and friends!
Very responsive, very knowledgeable, very professional. An all around great experience!
Our experience from the first phone call to Completion has been one of professionalism and compassion! Chris Heafner made sure from the beginning that he would be with us through the whole procedure and he kept his word! Always going above and beyond throughout The process. He was always available and responded quickly to any questions and concerns. He and his team Including Miguel and DeAndre, worked well together to make sure the experience was “Like It Never Happened.” I would highly recommend Chris and Servpro for Restoration Service!
Great people and great service
An amazing company that will help clients 24/7 with emergency services. Everyone is super courteous and is willing to do what it takes to help their customers.
Renee Santos is an awesome representative of Servpro. I am the owner of Logan Insurance Agency in Norfolk and I met Renee a few years ago when she came into my office and shared information about the company and its benefits. Renee had great presence, a friendly personality, and she is very knowledgeable of your products. I personally do not get involved with claims but if asked, I do refer clients, friends, and family members mainly because of the business relationship her and I have had over the years. Thank you Renee!!!!
Renee is very pleasant, and proffessional when she comes to our office. She alwats takes her time to assure our clients are satisfied. Adam Myers Adam Myers Plumbing
