Meet Our Team

Joseph Saponaro leads fire and smoke restoration for SERVPRO Team Shaw. He oversees structural cleaning, soot and char removal, and advanced deodorization using hydroxyl generators and thermal foggers, restoring homes and businesses after kitchen, electrical, and large structure fires. Joseph holds IICRC Fire and Smoke Restoration and Odor Control certifications and coordinates closely with insurance carriers on every fire loss.

Dakota Kirkpatrick directs large loss response for SERVPRO Team Shaw, coordinating the crews, equipment, and logistics required for major commercial, institutional, and catastrophic projects. He manages multi-building and multi-floor losses, mobilizes resources during regional storm events, and keeps complex projects on schedule while maintaining clear communication with property owners, facility managers, and adjusters.

Jessica Pickens oversees the claims process for SERVPRO Team Shaw, guiding customers and insurance carriers through documentation, scope, and billing from the first call to the final invoice. She builds detailed, accurate scopes of work, manages claim paperwork, and serves as the point of contact between policyholders and adjusters so that restoration moves forward without delay.

Zachary Beres manages restoration projects from initial assessment through completion for SERVPRO Team Shaw. He supervises water mitigation, structural drying, and reconstruction crews, monitors drying progress with moisture mapping, and keeps customers informed at every stage. Zachary holds IICRC certifications in Water Damage Restoration and Applied Structural Drying.

Britton Barnes serves as General Manager of SERVPRO Team Shaw, leading daily operations across the franchise group. He oversees production crews, project managers, and field operations, sets service standards, and ensures every job meets SERVPRO quality and safety expectations. Britton is responsible for keeping response times fast and results consistent across every market the team serves.

Henry Garza manages large loss projects for SERVPRO Team Shaw, handling the scale and complexity of commercial and institutional restoration. He coordinates equipment, crews, and timelines on major water, fire, and storm losses, working alongside the Director of Large Loss to keep sizable projects organized, documented, and on track for property owners and their carriers.

Ashley Baker directs construction and reconstruction services for SERVPRO Team Shaw, leading the rebuild phase that returns damaged property to preloss condition. She manages build-back teams, coordinates trades and permits, and aligns the reconstruction scope with the mitigation work and the insurance estimate, so customers have one team from the initial loss through the final repair.

Tyler Shaw manages restoration and reconstruction projects for SERVPRO Team Shaw from assessment through completion. He leads crews on water, fire, and storm losses, tracks scope and schedule, and keeps homeowners, business owners, and adjusters informed throughout the project. Tyler focuses on clear communication and quality results on every job.

Bo Smith manages field operations for SERVPRO Team Shaw, directing crews and equipment in the field and making sure each emergency response is staffed and dispatched quickly. He oversees on-site safety, equipment readiness, and crew performance, ensuring that water, fire, mold, and storm losses are met with a fast, well-organized response around the clock.