A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Southeast Dallas County

Our Google Reviews
(972) 227-0800
4.8
(55 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Curtis, Issac, & Fernando did an outstanding job with our case. They were fast, professional, and had clear communication. We will definitely recommend them! Thanks for all your hard work, fellas!

 
Jenniferlynn Counts Garcetti
Dallas

Had a wonderful experience with SERVPRO....truly showed excellence throughout the project. Hayden is the best and his crew equally so! Happy to recommend.    

 

Paula Aynesworth
Dallas

The pipe came apart under our sink and got water everywhere. The SERVPRO team did a great job getting all of the water out. 

Frank J.
Dallas

I thought a small fire ruined my family cook book. Luckily you were able to removal all the soot from it. Many thanks for the great work!

Alice S.
Dallas

The mold in my bathroom was out of control. Very appreciative of all the tips to keep it gone. 

Beth Y.
Dallas

I am very pleased with the work the fire damage team did. They successfully removed all of the soot and even found some that I did not see. 

Faith R.
Dallas

Technicians did a great job cleaning up during and after their work for the day. Wonderful service.

Tarrence D.
Dallas

Last month when my basement had water damage, I did not know where to turn for help or who could be trusted. I am glad your company led me through the entire clean-up of my basement and repaired the damaged walls, pipes, and floors. I will be keeping your contact handy should I or anyone else I know need your help! You're a true life saver!

Robert
Cedar Hill

SERVPRO customer service was superb. The company is efficient, professional and well organized. Everything was properly placed back- even better in some instances. I highly recommend ithis Restoration company. Don't hesitate. Call SERVPRO now!

   

 

Renita Johnson
Dallas

About Us

When water, fire, smoke, or mold damages your home or business anywhere in southern Dallas County, SERVPRO of Southeast Dallas County responds 24 hours a day, seven days a week, every day of the year. We serve Cedar Hill, Hutchins, Lancaster, Wilmer, and the surrounding southern Dallas County communities, from the wooded ridges around Cedar Hill State Park and Joe Pool Lake to the historic town square in Lancaster and the busy logistics corridors of Hutchins and Wilmer along Interstate 45 and Interstate 20. Our certified local crews know this market, a fast-growing stretch of southern Dallas County where established family neighborhoods, historic downtowns, and vast distribution centers sit side by side, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Southeast Dallas County apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO® Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years, including the destructive 2012 tornado that struck Lancaster. From a distribution center in Wilmer to a family home in Cedar Hill, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Southeast Dallas County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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