Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of South Austin
Our Google Reviews
(512) 737-8776
5.0
(54 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
54 Reviews
5.0
Leave Us A Review
Pedro Rebolledo
4 days ago

(Translated by Google) Fast and professional work (Original) Trabajo rápido y profesional

Nancy Nusser
16 days ago

I had a serious problem with toxic black mold ,and Jeremy and his team were fantastic. They were prompt, efficient. And communicative and, most important, they did a great job with a very difficult task. I would recommend them to anyone!

Tyler Haddock
20 days ago

These people were amazing!! Very clean and organized. They did an amazing job covering all our clothes in the closet when the sheet rock needed to be cut out. Every team member was polite and extremely detailed with the job. Nice work Servpro

Robert Trimble
about 1 month ago

So Miguel Hector Sabrina Sai, Darwin, Darwin, Darwin, an outstanding job when they were here I highly recommend this company to anybody that wants to use sure pro in the future for water restoration. Thank you for the great job.

Austin Manning
about 2 months ago

Quick response and professional service from the start. Jester was fantastic as project manager. Hector and his crew with Nate, Alec, Marco, Darwin, and Andrew made daily check ins and modifications to ensure mitigation went smoothly. Best of all their standards and work were completely in line with insurance expectations and their documentation was top notch.

Tisa Wheeler
2 months ago

⭐⭐⭐⭐⭐ 10/10 — Outstanding Service, Communication & Quality of Work I had an excellent experience with SERVPRO for both water mitigation and mold remediation in my kitchen. From beginning to end, the entire team was professional, responsive, and incredibly easy to work with. I especially want to thank Nick, who was wonderful from the very beginning. I know their team has a lot on their plate, and mine was a relatively small job, but I never once felt like a small customer. Nick made my situation feel just as important as a much larger project. He kept me informed, responded to my questions and concerns, and made sure things kept moving forward. That level of communication and customer service meant a lot to me. The two gentlemen who performed the remediation work were equally wonderful. They were professional, respectful, and took great care of my home throughout the process. They listened to my concerns and were very thoughtful about how the work was performed, making sure everything was remediated thoroughly and correctly. Dealing with water damage and mold in your home is stressful, and having a team that communicates well, listens to you, and genuinely seems to care about doing the job right makes an enormous difference. I couldn’t have been happier with my experience and would absolutely recommend SERVPRO. 10/10 for customer service, communication, professionalism, and quality of work.

megan skillern
2 months ago

Amazing work!! So appreciative of their fast and great work.

Teri Smith
3 months ago

I cannot say enough wonderful things about this ServPro. We recently needed a fast clean up. From the time I contacted them until the job was finished was less than 5 hours. Carlos was very efficient in getting me the quote and information needed and replied graciously to my many texts. Yuli, Rosa and Xai were also very efficient and thorough in cleaning up an unpleasant situation. Going above and beyond when the next morning I realized I needed to retrieve something I had asked them to throw away they not only found it but dropped it off at the site. I really was blown away!

Jeremy Amberg
3 months ago

Got a water leak up stairs, which also impacted my kitchen downstairs. Crew showed up within an hour of me calling and had the place stabilized within a couple hours. They did clean work taking down the walls, insulation, backsplash, and getting the place dried. They checked in every day to see the status. Couldn't ask for more. Shout out to the crew Jester, Juan, Edward and Drew as well as the two men that showed up to stabilize the place after my initial call (sorry, I forgot your names). Great job guys! (No, they don't give discounts for reviews. I wanted to mention this as some places do shady stuff for reviews. I wrote this to help the team and because I am genuinely happy with the service)

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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