A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South Austin

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

"Shane Elliott is the BEST!!! Cleaning crew was great"

Cindy L.
Austin

"SERVPRO of South Austin was excellent. Their work was thorough and they were super patient explaining the process of drying everything out and working with our homeowners insurance company. Highly recommend!"

Lauren S.
Austin

"SERVPRO did a great job repairing water damage after a busted pipe!! Very timely and professional!"

Anna R.
Austin

"It was an excellent job. Especially Shane Elliott."

Nam C.
Austin

"Highly recommend SERVPRO of South Austin. The crew did an excellent job restoring my laundry room after water damage caused by my leaking washing machine. He was very professional and kept me informed all the way through the process."

Ray M.
Austin

"Wonderful company. I recently worked with SERVPRO after my washer flooded my laundry room, living room & office. The crew was very polite, professional and courteous throughout the entire process. The job was completed relatively quick and I was regularly updated on how everything was going and what I should expect next. They would 100% be my 1st choice with any future incidents, but fingers crossed that wont be the case:)"

Yvonne M.
Austin

"I wanted to express my gratitude for your PM Drew & team lead Carlos!! You can tell they, as well as the SERVPRO crew they oversee, really know what they are doing. The two of them are GREAT at keeping you informed and updated during the process and I can't thank them enough. Having to worry about your house flooding is stressful enough, and they TAKE AWAY some of the stress by keeping me in the loop during the entire demo process which gave me peace of mind. The two of them have gone above and beyond in professionalism and timeliness. Despite the circumstances, I have thoroughly enjoyed meeting and working with the both of them! They are so caring and kind, and just the absolute best!!!"

Emily E.
Austin

"I'm so please with everything that has been done. Everyone has been so amazing! Hopefully I will never need services again...3rd times the charm."

Frances V.
Austin

"Drew is my hero! He was fast to respond, explained the process in detail, and gave me lots of opinions when it came time to fix out water damage. I'm happy with the quality work Drew and Carlos, his foreman, accomplished and they were done a lot sooner then they had anticipated."

Richard G.
Austin

About Us

SERVPRO of South Austin is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Austin area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967. 

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of South Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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