Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Paris
Our Google Reviews
(903) 784-2700
4.8
(113 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
113 Reviews
4.8
Leave Us A Review
Gail Chilton
10 days ago

We could not have chosen better people for our project. Jesse is fantastic and I am so amazed how well he managed everything from start to finish. Delvin worked so well with us and explained everything that was going on each step of the way. They have done a fantastic job and I have no complaints at all. Very nice people and very professional.

Rodney Skinner
14 days ago

Tydon McGill with SERVEPRO of Paris TX, is completely professional, clean and very knowledgeable and pleasant to work with. If needed their service again I would recommend him be the project manager and lead the project. Great job all the way around.

Deb
about 2 months ago

Did not take all trash on clean up.Found nails in driveway.The boss of crew never came around to talk to us.Charged us for lights they broke.Put us off all the time.Got the itemized charges and was shocked.Workers picked up our check not the crew boss.Why would the crew boss not pick up check and send a worker?Thank you to the crew that repaired our house.Good job guys.Some bosses have great crews that really care about their jobs and the people they work for.We give crew 5 stars not Jesse.

Susan Young
2 months ago

The Servpro team has been great to work with! They came quickly that night to rescue us from our water emergency. Jason and crew were the first ones to start the drying process even though they had already had a long Saturday. Ty checked up on us everyday for the week to make sure everything was going well. Delvin made sure the drying was complete. They were all polite, professional and easy to work with. Thanks for an excellent job, guys! Well done!

LaDonna Ross
4 months ago

Had to call ServPro last weekend. The crew from Paris came out quickly and got started right away. They were professional and a pleasure to work with. While I would have preferred not to have water damage,we knew we were in good hands. Delvin and his crew did a great job.

Dale Hageman
4 months ago

We had a water leak at our lake house that we weren't aware of for weeks. Our adjuster recommended ServPro and allowed me to retain them quickly without an estimate due to their trust in ServPro. Delvin and his crew were responsive and communicative throughout the process. Very helpful and explained everything along the way. I would highly recommend them.

Chelsea Mooneyham
4 months ago

Delvin, the Production Manager, was absolutely the best person to help guide us through this entire process. He was extremely knowledgeable, professional, and respectful every step of the way. He took the time to explain everything clearly, answered all of our questions, and made a very stressful situation much easier to navigate. His communication was excellent, and you could tell he genuinely cared about making sure things were handled properly. Delvin went above and beyond to ensure we felt informed and supported throughout the process, and his dedication and customer service truly stood out. As well, every person I spoke with throughout the process was respectful, courteous, and professional, which made the overall experience much more positive during a difficult time.

Sandra Potts
5 months ago

I contacted Servpro in Durant/Paris about cleaning the ductwork in our 1971 home. We recently moved into and the air ducts have never been cleaned. So you can imagine how bad they were!! My husband has severe respiratory problems. I explained that to Megan and Dakota understood that it needed to be done as soon as possible. I called on Thursday afternoon, Monday morning Jamal and Babs were here ready to work! And work they did!! Arrived at 10:15 and stayed till every Air ducts had been cleaned out, every vent was scrubbed and cleaned. Then they vacuumed up and wiped down the areas. It took 2 1/2 almost 3 hours! Very detailed work! We immediately could tell a difference once we turn the unit back on!! Slept better that night and we have in a while. Don’t hesitate to call…..wonderful wonderful folks!!!! Thank you!!

Bobbi WOLGAMOTT
9 months ago

Brandon and Mike have done an incredible job of creating my dream to come true during this recent remodel due to the flood in our home. They both have made sure the extra touches have been done. My husband is a disabled veteran and needed a few extra touches. I just found out I have a brain tumor and currently going through radiation. They have gone far beyond my expectations. Always thoughtful, kind and giving that extra touches. Thank you guys for that. It means a lot. ServePro of Durant, you have a bunch of great men working hard for you!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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