Meet Our Team

Rachel Brown serves as the Administrative Assistant at SERVPRO of Paris, TX, where she plays a vital role in ensuring the smooth operation of our office. Since joining the team, Rachel has been the backbone of our administrative functions, providing essential support to both the management team and field staff.

Key Responsibilities:

• Managing day-to-day office operations, including scheduling, record-keeping, and client communications.
• Assisting with the coordination of restoration projects by handling documentation, job files, and customer inquiries.
• Supporting the management team with administrative tasks, ensuring efficient workflow and organization.
• Serving as the first point of contact for clients, providing exceptional customer service and addressing their needs promptly.

Why We Value Rachel:

Rachel's attention to detail, organizational skills, and dedication to customer service make her an indispensable part of the SERVPRO of Paris, TX team. Her ability to manage the administrative side of our operations ensures that everything runs smoothly, allowing our team to focus on delivering top-quality restoration services.

Kaitlyn Frazier leads the administrative operations at SERVPRO of Paris, TX, where her role as Office Manager is central to maintaining the efficiency and organization of our daily business activities. Since joining our team, Kaitlyn has been a driving force in streamlining office processes and ensuring that everything behind the scenes runs smoothly.

Key Responsibilities:

• Administrative Leadership: Kaitlyn directs all office operations, from coordinating schedules to overseeing client communications, ensuring that the administrative team operates with precision.
• Process Improvement: She is responsible for identifying and implementing office procedures that enhance productivity, making sure that our operations are both efficient and effective.
• Team Coordination: Kaitlyn works closely with the management and production teams to synchronize efforts, ensuring that projects move forward without delays or issues.
• Financial Oversight: She also manages billing and financial records, ensuring accuracy and compliance with company policies.

Why We Value Kaitlyn: Kaitlyn’s role is crucial to the smooth operation of SERVPRO of Paris, TX. Her ability to manage the intricate details of office administration allows our team to focus on delivering exceptional restoration services. Her commitment to improving office processes and supporting her colleagues makes her an invaluable part of our success.