A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Northeast San Antonio
Our Google Reviews
(210) 653-4651
4.7
(164 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Noah & alejandro did an awesome job of bringing our furniture back into our home and also Noah was one of the guys who packed us out both times was awesome job thank you so much will refer you guys to someone else for sure. Thank you and God bless

raymond Campos

Felipe and Roland from NESA Servpro did an awesome Job!!! They came to our home ahead of schedule and arrived early. They were dressed professionally and introduced themselves, we polite and friendly! They evaluated the damage and explained everything they were going to do over the next few days. Felipe called early every day before arriving to check and meter the water extraction. This is the best company I have ever had work for us. I highly recommend Servpro!!! Thanks

johnny gomez

I want to express My appreciation on the fantastic experience I had with SERVPRO and there employees. Claudia, Patty, Emily & Mr. Anthony they were All very polite. They explained to Me what was going to be done in a manner that I knew I would be pleased. In talking with themthey expressed they are very Proud of what they do and it showed. I am a very Pleased Customer! They are very Professional & have Great Customer Service. I Definitly recommend them.

Oralia Rodriguez

These guys were great.They did everything I ask and I asked a lot.

Joyce Utley

My husband and I had only been living in our house for about a week when the dryer that we had just purchased caused water damage on the floor of several rooms. Derek came out and inspected the damage. He set up the machines to dry out the floors and continued to come until the floors had dried out. Even though the house was very hot, he worked hard making sure that all of the water was gone and then removed the damaged flooring. Michael and Angel also helped to finished the job of getting rid of everything that was damaged. They were all so friendly and did such a great job.

Sharon Brown

Connie and her crew were very efficient and professional while inventoried my apartment

Jim Dampeer

I was very impressed with the speed and the Professional way Servpro of Northeast San Antonio conduct business from start to finish I would like to send out a special thanks to Lisa and her team ..

Stephon Moody

A cleanup was performed for smoke damage after a fire in a nearby unit. Claudia and her crew did an excellent job of cleaning my condo.

Gary Hendrick

I had a great experience, this company took the scary part of moving and made it more relaxing.

Diana Corralez

About Us

SERVPRO of Northeast San Antonio is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the San Antonio area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967.

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Benjamin D. & Natalie N. Highsmith

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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