Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Katy North
Our Google Reviews
(281) 712-7790
4.9
(35 reviews)

Service Areas

Katy, TX

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup in a home with kids or pets is an exposure problem before it is a cleanup problem. This is Category 3 water, which carries bacteria and other pathogens, and the standard for handling it is containment and removal rather than cleaning and disinfecting in place. Carpet, pad, and usually the lower section of drywall come out. They do not get saved.

North Katy adds some specific causes. Development has outpaced infrastructure in parts of this area, so heavy rain overwhelms sanitary systems and pushes water back into the lowest fixtures in houses. Properties on the western and northern edges may run on septic, where a saturated drain field during a wet stretch causes the same backup for a different reason. Newer subdivisions also see lines still settling and root intrusion in lines a decade or two old.

SERVPRO of Katy North contains the affected area first so contamination does not travel through the rest of the house or into the HVAC system. Affected materials are removed and disposed of under the appropriate requirements. Remaining surfaces are cleaned and treated with antimicrobial products, then the area is dried and verified before any rebuilding.

We document the full scope for your carrier, including what was removed and why, which is what a contents and structure claim needs to settle correctly.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Melvin, Noah and Gerson did an excellent job explaining everything. And they were quick to respond to our needs. Good job guys!

Billie

Great job by the ServPro team. I want to thank Mizraim Rios, Melvin Marcano , Ender Serprum Gerson Hernandez and Maria for all the work they did in our unit. They were always courteous and Mizra always showed up at the time he said he would.

Cal Leeke

I had Ender Leal and Azarias Morales come by and help seal off a portion of my roof due to a leak. They were professional and attentive to any questions I had. Great service!

Zarak Alam

We had water damage. Jared Smit promptly responded and did a through assessment the same day. The next day Melvin Marcano, Alma and the crew started the remediation. The affected zone was isolated. The crew had the drywall and insulation removed in the right places in less than 24 hours. Operations Manager Noah Birdsall periodically visited to ensure that the project was running smoothly , minimize disruption to our lives, and directed the crew to make changes to balance airflow in the affected area. The team, Melvin in particular has been very responsive to smallest of the concern, one less concern during the overwhelming process. We are now in the process of reconstruction. I would highly recommend this team.

Amey Sadekar

Great work guys. Ender Leal, ender semprum, Jose cajina, jerson Hernandez.

Johnnie M Y.

Ender leal, Jose cajina and Jared did an excellent work at the requested location, in multiple locations.

BUILDER4ALL LLC

Ended leal, Jose cajina and gerson hernandez, Bert Very talented crew worked very together. Highly recommend them!

Bob Vargo

Ender leal and Jose Cajina came to my house so quickly when we had a problem with water leaking. They were respectful and very clean. They told me what they were going to do and removed the wet material quickly so that they made sure nothing was left wet and could mold. Great work and helpful!

Jdo Ms

Serve pro has been amazing during this stressful time. They quickly responded and came to the home and were able to get started on the job very quick. Ender and Gerson were very knowledgeable and happy to answer any of my questions. Highly recommend their services!!

laura flores
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