Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Grand Prairie

Our Google Reviews
(972) 602-1112
4.6
(60 reviews)

Service Areas

Grand Prairie, TX | Indian Hills, TX | Bear Creek, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Grand Prairie we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Nancy,

For whatever reason I can’t seem to leave a review on Google for your great Company but I’ll send my thanks to you and ask that you please forward to the appropriate parties.

Having a water problem on a holiday weekend isn’t much fun but it was such a great relief to get in touch with SERVPRO and experience your quick service.  Austin and Jeff were so good about letting me know what needed to be done and what to expect and then doing it; you were very kind to return my calls in a timely manner and to let me know the amount charged to my card; and it was also surprising that the production manager, Nathan, showed up to make certain all was done properly - very impressive and what a great Team ....

Please extend my “thanks” to all and I will certainly recommend your services to Castleridge - our neighborhood.

Sincerely,

Dolores Krug

Sent from my iPad

Dolores Krug
Grand Prairie

The best customer service ever!  

Emanuel Barrera
Grand Prairie

When the rainy season came about 3 inches of water flooded my entryway. When I called my local SERVPRO I felt comfortable with the fact that they were local residents from Grand Prairie and they knew exactly what to do! They arrived within minutes and dried the areas affected. They also advised me as to what to do when this happens again. I appreciate that they took the time to address my concerns and gave me tips for the future. 

Lawanda Ennis
Grand Prairie

Extremely courteous and professional, very informative on every visit. I will definitely recommend you to all my friends. Thank you for your help, Linda.

Linda
Haltom City

What great service and response. Brandon was a hero!!!!

 

Patrick O Conell
Grand Prairie

What a fantastic and professional company SERVPRO of Grand Prairie is. When we needed them the most ... they showed up on time and delivered impeccable service. Special Thanks to Kathy Anderson and the guys! Keep up the hard work!

Nathan Young
Grand Prairie

My wife and I received great service from the SERVPRO team that came out during our flooding issue. Oscar Ortiz was amazing! He was extremely knowledgeable and incredibly professional. Oscar was able to let us know what to expect throughout the entire process—from beginning to end—which gave us a good sense of peace during a very stressful time. We knew from the time we met Oscar and his team that we were in good hands. Excellent job SERVPRO! Keep up the good work.

MB
Grand Prairie

They carefully removed all mold affected areas in my home and explained each step of the way. I have never interacted with such a careful company. I had no idea that I had a pipe leak and when I found out I was terrified of the repair costs/process. SERVPRO took the time to guide me and my family each step of the way! I was relieved when they removed the molded areas and addressed the pipe leak that was found! My technician Nathan explained everything in detail before performing the service. Great company! Amazing attention to detail! 

Natalia V
Cedar Hill

We have been using SERVPRO for several years now. We make a phone call and they are prompt, professional and get the job done! Kathy Anderson is great to stop by and check on us to see if we need anything. We joke about not wanting to ever call SERVPRO, but it is nice to know they are there when the unforeseen happens, and it does happen!

Linda Lankford
Grand Prairie

About Us

As your neighbor and a part of this wonderful community SERVPRO of Grand Prairie understands the strain and disturbance accompanied by fire, water, or mold damage. Our main goal is to make our customers feel less stress “Like it never even happened."

SERVPRO of Grand Prairie has been a part of this community since 1992. We specialize in residential, commercial and large loss disasters, whether you have fire, smoke, water, or mold damage or you are needing your floors, walls, or drapes cleaned SERVPRO of Grand Prairie is here 24 hours a day 7 days a week 365 days a year. We have a highly trained and experienced staff who is continuously receiving ongoing training from SERVPRO’s corporate training facility, so you can rest assured knowing no damage is too large or too small for SERVPRO of Grand Prairie. So if you need to schedule service for your home or business  please call us today!

Bryan & Pamela & Brandon Higginbotham
Bryan & Pamela & Brandon Higginbotham
Owners of SERVPRO of Grand Prairie

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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